Account Service Representative

3 weeks ago


Winnipeg, Canada People Corporation Full time

We are a Group Insurance and Pension Broker servicing First Nation Employers across Canada. We specialize in designing programs that consider NIHB (Non-Insured Health Benefits) and create equality for status and non-status employers.

We are in search of an **Account Service Representative** to join our team of enthusiastic high achievers dedicated to creating a positive client experience in Winnipeg. The individual in this role will actively contribute to the success of Life Inc. by providing excellent service and support to our valued clients.

**Overview of Responsibilities**:

- You will manage an assigned group of insurance/pension clients including conducting employee meetings, planning administrator training, and providing information in response to inquiries about products and services.
- Acting as the liaison between the client, the insurance company, and our office, you will consistently deliver an amazing client experience.
- You will utilize your top-notch organizational skills to ensure timely collection and processing of paperwork.
- As a problem-solver, you will initiate and/or implement solutions as needed to ensure that an excellent standard of service and a high level of client satisfaction is maintained.
- You’re excited at the idea of meeting new clients and building trusting relationships. Some travel (including overnight trips) is required - a driver’s license and a reliable, late-model vehicle is a must.

**Your Experience and Skill Set**:

- You have some background in group insurance, pension or a related field. An insurance background is an asset but not required for this position.
- Ensuring a positive client experience is something you’re passionate about.
- You’re a relationship builder, enjoy variety and making community connections.
- You have the ability to multi-task, prioritize, and work with deadlines to meet client and internal needs.
- Problem solving and troubleshooting are strengths of yours.

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.



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