Front Desk Agent
6 months ago
Founded in 2000, Whistler Platinum is Whistler’s exclusive property management company, providing homeowners and guests with unrivalled property management, vacation planning, and personalized concierge services. Our mission is to go above and beyond, making home ownership easy and our guests’ vacations memorable.
Join our team
We are seeking a Front Desk Agent for Whistler’s Woodrun Lodge. In this fun and dynamic role, you will be the main point of contact for our homeowners and guests and be responsible for accepting reservations, performing check-in and check-out services, and providing the highest level of hospitality to assist homeowners and guests during their stay.
What will I be doing?
- Warmly welcome all homeowners and guests upon arrival
- Provide guest check in and check out services in an efficient and friendly manner
- Handle all guest interactions with the highest level of hospitality and professionalism, in person and by phone. You will be able to provide accurate information about the local area, activities, directions and the Woodrun Lodge
- Respond to all guest requests, as well as efficiently and effectively resolve any guest issues
- Complete daily administration duties
- Maintain the front desk and lobby areas
- Other duties as required - we are a flexible team who work together to support one another - no two days will be the same
You love serving guests and have a clear understanding of how to deliver exceptional experiences to owners and guests with personalized attention, along with
- Previous guest service and/or concierge experience an asset
- Strong command of the English language, both written and verbal. Second language an asset
- Excellent communication skills: listen, understand, clarify, and confirm
- Strong administration skills, the ability to multi-task, and be able to think on your feet
- Able to uphold guest confidentiality and hold guest privacy and security in the highest regard
- Thrive in a fast-paced environment, working independently to exceed guest expectations
- Outgoing, friendly and always positive
- Professional attitude, presentation and grooming
- A desire to build a comprehensive knowledge base of the resort and its offerings
Why work for Whistler Platinum?
- Minimum $20 p/h based on experience
- Seasonal Staff Housing
- Comprehensive compensation package, including competitive wages, medical and dental benefits
- Access to free golf at Fairmont and Big Sky through summer
- Ski/Snowboard pass or recreational pass
- Fun and supportive work atmosphere, staff socials and outings
- Flexible schedule to enjoy the Whistler Lifestyle
- Discounts to experience Whistler activities
- Full-time, part-time or seasonal roles available
-
Front Desk Agent
7 months ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team! As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a personality of welcoming, friendly, enthusiastic and able to make meaning impact from the start of our guests stay. We strive to deliver on...
-
Front Desk Agent
4 months ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team ready for winter 2024/25! Start dates for these positions will be in October 2024. As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a personality of welcoming, friendly, enthusiastic and able to make...
-
Front Desk Agent
4 days ago
Whistler, Canada Crystal Lodge & Suites Full timeThe Crystal Lodge in the heart of Whistler village is looking for Front Desk Agents to join their team! We have full and part-time positions available, and have staff housing available (full-time employees only) along with a summer bonus incentive! As the first in-person interaction our guests have with the hotel, the role of Front Desk Agent requires a...
-
Front Desk Agent
7 months ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is looking for a full-time Front Desk Agent to join our team! The Front Desk Agent is likely the first face-to-face interaction a guest has with the hotel and for this reason, they must be enthusiastic, out-going and friendly, and can deliver awesome Whistler experiences for each and every guest. The role...
-
Front Desk Agent
4 weeks ago
Whistler, Canada Crystal Lodge Full timeJoin Our Crystal Lodge Crew in Whistler! Front Desk Agent Wanted! Hey there, hospitality rockstars! The Crystal Lodge, right in the heart of vibrant Whistler Village, is on the hunt for a Front Desk Agent to join our awesome team. This is a full-time position, potentially with staff housing and access to a Spirit Pass! This isn’t just a job; it’s your...
-
Front Desk Agent
2 months ago
Whistler, Canada Pinnacle Hotel Whistler Full timeFront Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately -...
-
Front Desk Agent
1 month ago
Whistler, Canada Pinnacle Hotel Whistler Full timeFront Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately -...
-
Front Desk Agent
6 months ago
Whistler, Canada Accor Full timeCompany Description Nestled at the base of Blackcomb Mountain, just two hours north of Downtown Vancouver, Fairmont Chateau Whistler defines mountain luxury. Offering ski-in, ski-out convenience in the winter, and an on-site championship golf course in the summer, we are Canada’s year-round outdoor adventure destination. Additionally, we are Whistler's...
-
Front Desk Agent
7 months ago
Whistler, Canada Gibbons Whistler Full timeADARA HOTEL Your Modern Boutique Experience in Whistler Village Right in the heart of Whistler Village and steps away from the lifts, world-class dining and shopping, we are a boutique getaway blending the town’s rustic character and heritage with an all-new modern, Scandinavian-inspired design and interiors. We are seeking a friendly and...
-
Front Desk Agent
4 months ago
Whistler, Canada Whistler Blackcomb Full time**Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...
-
Front Desk Agent
7 months ago
Whistler, Canada Pan Pacific Whistler Full time_Do you want to experience the lifestyle in Whistler, BC - Canada's premier ski resort town? Pan Pacific Whistler is looking for Guest Services Agents to join our team. Elevate your Hospitality career at Canada’s Best Ski Hotel!_ **Position Summary** Reporting to the Front Office Manager, the Guest Services Agent acts as the guest experience...
-
Guest Service Agent
7 months ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Service Agent! Searching for the summer season. We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Service Agents are responsible for performing all front desk related functions, acting as...
-
Guest Service Agent
2 months ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Service Agent! Searching for the shoulder season and onto the summer season, **with housing beds available!! Looking for a quick start for the hire of this position. (Shared room, single beds for staff only)** We have a strong team-based workplace culture here at Whistler Premier, and are looking...
-
Guest Service Agent
2 months ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Service Agent! Searching for the shoulder season and onto the summer season, **with housing beds available!! Looking for a quick start for the hire of this position.** We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive...
-
Part-time Front Desk Agent
6 months ago
Whistler, Canada Pinnacle Hotel Whistler Full timeFront Desk Agent **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately -...
-
Front Desk Agent
3 days ago
Whistler, Canada Gibbons Whistler Full time**About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great Canadian company that provides the best work experiences, guest experiences, and community experiences in our class. We want to continue to give back to...
-
Lost Lake Lodge Guest Service Agent
3 days ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Services Agent! We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Services Agents are responsible for performing all front desk related functions, acting as the guests first and last point...
-
Front Desk Agent
7 months ago
Whistler, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Front Desk Agent
6 months ago
Whistler, Canada Whistler Racket Club Full time**Duties**: - You will be the first point of contact for a guest at the club and hence set the tone of a customer's experience. Make it a memorable one for all the right reasons! - Clearly communicate your knowledge of the club's operations & services to guests. - Managing an inbox & online calendar while on shift. - Assist with administrative tasks such as...
-
Front Desk Receptionist
2 months ago
Whistler, Canada Avesta Full timeJob Overview: We are looking for a Front Desk Representative to join our small team. Prior experience is helpful, but not essential. A positive friendly attitude working in a fast-paced environment and the ability to be able to multi-task is required. Must be able to work alone, with a flexible schedule which includes evenings and weekends. Some of the...