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General Manager

4 months ago

Kitchener, Canada Crunch Fitness Canada (CFC001) Full time
We Offer
  • Competitive Salary: Paid biweekly and based on experience and skillset
  • Performance-Based Commission: Monthly payouts based on KPIs (listed pay includes commission)
  • Comprehensive Work/Life Balance: Includes paid vacation, sick time, paid holidays, personal days, and your birthday off
  • In-House Sales and Leadership Training: Paid training to enhance your skills
  • Earn While You Learn: Paid training on Crunch Connected, our platform
  • Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
  • Employee Perks: Free membership with guest privileges, discounts, and a daily workout built into your schedule
  • Career Advancement: Direct path to franchise ownership
  • Transparent Communication: Open-door policy with supportive management
  • Inclusive Company Culture: Refer-a-friend incentives, free uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and more
About Crunch Fitness
  • Be a part of the greatest growth story ever to be told in the fitness industry 
  • The company is rapidly expanding its club footprint throughout Canada, and it is led by a management team with over 100 years of combined experience in the fitness industry. 
  • With over 500 locations, Crunch Fitness is a leader in offering the highest value to its members at the lowest cost
Our Core Values
  • Positivity - We seek only to encourage, entertain, and empower
  • Inclusivity - There is no one way or type in our diverse community 
  • Fun - We know serious fitness is hard, but that doesn’t mean it can’t be an edge-of-your-seat, can’t-get-enough, look-forward-to-your-workouts party
Your Schedule
  • Monday through Friday
  • Flexible Scheduling
Position Overview:
The General Manager plays a critical role in ensuring the seamless operations of our gym, aiming to deliver an exceptional member experience within a positive environment while ensuring financial success. This leadership position requires the ability to motivate and lead a team, coupled with a commitment to continuous employee training and development. 

Responsibilities:
  • Community Environment: Most importantly, foster a welcoming, friendly, and warm environment for all members 
  • Team Building: Source, interview, and hire team members, establishing strong, cohesive teams
  • Management Oversight: Directly manage the team, set weekly schedules, and assign responsibilities to ensure smooth operations
  • Training Standards: With support, oversee and maintain training standards, coaching and developing team members to enhance sales performance
  • Development and Coaching: Consistently develop and coach team members, providing training on employment policies and practices
  • Staff Meetings and Goals: Conduct staff meetings, set goals, and energize the team around daily, weekly, and monthly objectives
  • Business Growth: Drive business profitability and inspire the team to achieve daily, weekly, and monthly objectives
  • Member Retention: Ensure timely resolution of member concerns as retention is a key priority
  • KPI Monitoring: Monitor staff performance through scoreboards, ensuring KPI standards are met or exceeded
  • Facility Maintenance: Maintain a clean facility with equipment operating at optimal levels
  • Payroll and Scheduling: Manage employee payroll and scheduling, ensuring adequate staffing levels at all times
  • Product and Service Knowledge: Possess a comprehensive understanding of all offerings, amenities, and equipment utilization
  • Compliance and Accuracy: Ensure and monitor compliance with all policies, procedures, and standards, maintaining accuracy in operations
  • Inventory Management: Monitor club inventory and ensure timely restocking
Who You Are
  • Experience in a fitness environment 
  • Service-oriented management experience
  • Ownership mentality
  • Growth mindset