Client Specialist-TFT Patient Billings

2 weeks ago


Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time
Under the general direction of the Manager, Patient Billing, theClient Specialist, Patient Accounts is responsible for

all clerical and processing duties, patient, insurance andexternal agency contact in order to collect on all accounts

prior to 120 days of aging. Within defined procedures and timeframes the incumbent follows up with patients and/or

insurance, confers with the Manager, Patient Billing on agedaccounts, bad debts and adjustments as necessary to

collect accounts and improve processes.

Qualifications:

* Minimum Secondary School Graduation Diploma or equivalent.

* Excellent oral and written communication and interview skills,including pleasant disposition, tact and ability to

communicate effectively with patients and others.

* Excellent organizational skills for task completion andprioritization to meet deadlines under pressure and achieve

performance standards related to collection.

* Sound knowledge of private insurance plans and other insuringagencies is required, with previous experience in a

computerized accounts receivable/collections system.

* Proven speed, accuracy and proficiency in performingcalculations and keyboarding.

* Proficiency in personal computer applications, Excel and Word ina networked Windows environment.

* Must be bondable.

Salary Range: $26.588 to 27.221

The Health Sciences Centre strives to ensure the safety andsecurity of the patients, visitors, employees and assets

financial and otherwise. All offers of employment to externalcandidates shall be conditional upon: a satisfactory

Criminal Records Check (CRC) where indicated, to ensure theabsence of relevant criminal convictions; and proof of

full vaccination of all required doses of a COVID‑19 vaccineapproved by Health Canada to Occupational Health &

Safety.

The Health Sciences Centre (HSC) is committed to deliveringhealthcare in a manner that is consistent with Patient

and Family Centred Care. Applicants are required to have ademonstrated knowledge, understanding and

commitment to this care philosophy.

Candidates will have demonstrated adherence to the Hospital's Codeof Conduct. Regular attendance at work is

imperative, therefore, all applicants will have to demonstrate agood attendance record to be considered for this

position.

We are committed to fostering an inclusive, equitable, andaccessible environment supporting diversity in our work

environment to provide quality care where all feel valued,respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serveand encourage Indigenous people, visible

minorities, and persons with disabilities to apply and self‑identify.Upon request, accommodations due to a disability

are available throughout the selection process. Additionally weare identified as an English/French speaking health

sciences centre and encourage bilingual candidates to apply.

If there are no qualified applicants for the above position, theHospital may, at their discretion, train unqualified

individuals.



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