Customer Consultant
1 month ago
Your role in a nutshell
As part of our dedicated team of consultants you will offer advice to our customers and provide an inspirational insight into The Body Shop products and philosophy. You will get to learn the products, their origins and proactively engage with customers to experience a range that suits their preferences and lifestyle.
More about the role
Learn and understand our products - they're packed with natural ingredients, many of which have been sourced ethically using Community Trade programmes , we're not just selling a skin care routine, we're also helping communities build a better life Learn our customer's needs and recommend any of our 2,000 vegetarian/vegan products that will make them feel so good Support the store management team in driving sales and profit within the store through the delivery of exceptional customer serviceWhat we look for
Interest in connecting with customers to drive customer engagement Open availability for evening, weekend, and holiday shifts.What we offer
Comprehensive onboarding in your new position Training hours for you & your team as needed A 50% discount on regular product & 30% on Gifts Freebies - when we launch new products, we want our Teams to be the first to fall in love with them Volunteer time so you can spend time with the causes that matter to you Ability to make connections with Community Partners to drive local activism (UN) Uniform- We don't believe in uniformity. We'll give you one of our famous Green Aprons and the rest is up to you, wear what makes you feel good Opportunities to grow within the Brand Encouragement & support to be exactly who you are - employees may join any/all our Inclusion & Belonging Networks at The Body Shop, including TBS Together Pride, SEEN Ethnicity, GO Far Gender & This Ability Disability NetworkTalent Drivers
Collaborative SkillsPersonal ConductCommercialityPurposeWe believe in a world where all people are seen, valued, supported, represented at every level, & can be their truest selves and in building a spirit of equality, diversity, and inclusivity for all. The Body Shop Limited is an equal opportunity employer. Should you require accommodation during the interview process, please advise the recruiter when contacted for an interview. "As per compliance for BC, the wage range for this role is minimum $16.75 to a maximum of $17 per hour."We have other current jobs related to this field that you can find below
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