Service Delivery Coordinator

6 months ago

Mount Pearl, Canada Baker Hughes Full time

Can you deliver a flawless execution of products and services?

Would you like to work in with Customers?

Join our Completions and Wellbore Intervention Team
 

Partner with the best 

As a Service Delivery Coordinator you will be responsible for:

Protect the health and safety of our personnel and the environment.

Conduct all activities in line with our non-negotiables, applicable processes and cultural pillars

Ensuring the assigned contracts/quotes are fully understood and capitalized upon

Coordinate and monitor all job activities as outlined in MTJC across organizational boundaries .

Responsible for scheduling and dispatching of resources in line with job requirements.

Primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success.

Be familiar with the assigned client’s escalation to ensure the proper process is followed when there is risk of not achieving the clients objectives

Prompt escalation of issues that can impact service delivery

Ensure invoice is in line with contract/quote, with no revenue leakage and timely collection of cash

Complete Audits and update paperwork for ATF and RA Certification and compliance

Perform Shop Duties as needed

Ensuring equipment is certified and inventoried 

Assist with sales presentations

Coordinating and supervising activities of service or technical personnel via personnel assignments, job or project management, administration, and technical support

Support field operations as required

Fuel your passion 

To be successful in this role you will have: 

High school diploma or GED equivalent, Bachelor’s degree in engineering would be considered an asset

7+ years of prior experience in Completions & Wellbore Intervention product lines (Liner Hangers, Fishing, Casing Exits, Thru Tubing Fishing, Packers)

Solid experience building relationships and collaborating to resolve problems

Effective communication, interpersonal and leadership skills with the ability to influence others and lead teams

The ability to manage multiple project and deadlines

Work in a way that works for you 

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: 

This position is a Monday through Friday from 8am to 5pm (Work hours are flexible)

Working with us 

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. 

Working for you 

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.

Join us, and you can expect: 

Contemporary work-life balance policies and wellbeing activities

Comprehensive private medical care options

Safety net of life insurance and disability programs

Tailored financial programs

Education Assistance

Generous Parental Leave

Mental Health resources, Virtual Therapy Programs

Dependent and Partners Care

Additional elected or voluntary benefits

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