Admitting Clerk

DUTIES AND RESPONSIBILITIES:

Under the direction of the Manager Patient Registration and Central Booking, the Registration/ Admitting Clerk is responsible for office and clerical functions in the Emergency Department including: registering all Emergency patients, providing direction and information to ER patients and their families; utilizing Meditech Admissions module admitting and discharging patients; maintaining ER records, closing and filing charts, documenting WSIB, collecting and documenting insurance information, creating financial forms and receiving payments, answering telephone inquiries and relaying accurate messages; morgue processes, and other related duties as required.

QUALIFICATIONS:

* Medical Office Administration Diploma or equivalent combination of education and experience;
* Demonstrated strong communication and interpersonal skills;
* Knowledge of Meditech Admissions Module;
* Keyboarding skills of 35 w.p.m. (tested);
* Knowledge of medical terminology (tested);
* Proven ability to work well in a high paced environment with frequent interruptions;
* Proven ability to work with minimal supervision and to demonstrate initiative and be a self-starter;
* Physically capable of reaching, pulling, bending, walking, lifting, carrying frequently throughout the shift to accomplish tasks;
* Proven attention to detail;
* The ability to handle multiple tasks simultaneously, prioritization, organizational and time-management abilities;
* Must have satisfactory performance record;
* Demonstrated ability to provide excellent customer service when dealing with patients, colleagues, volunteers and other members of the community and public;
* Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
* Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety program and practices including staff, patient, and environmental safety and participation in regular in-service education in this area; and,
* Demonstrated pattern of good attendance and the capability of maintaining that same standard.

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.

At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.

Lakeridge Health is committed to providing a safe and healthy work environment and to preventing the transmission of COVID 19 infections among Lakeridge Health team members and our patients. New Lakeridge Health team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights code.

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