Sr. Account Manager- Saskatoon, Saskatchewan
4 months ago
Reports to: District Manager, Saskatchewan
Shift: 5 x 2; Mon – Fri, 8 hours per day
Location: Saskatoon, SK
Relocation: This position offers relocation to Canadian Residents.
Key Job Responsibilities
Be key contact for all matters such as products, parts, availability issues, invoicing, contract negotiation and administration, warranty claims, contract change orders. Maintain a trusting business relationship between the customer and company. Ensure external customer expectations are met (i.e. parts, equipment availability, etc.). Develop contingency plans for addressing critical shortages quickly and cost effectively. Accountability for all the operational processes and deliver performance on budget. Deliver technical assistance needs to appropriate supervisors to accommodate the customer’s needs. Develop and maintain key metrics and practices to identify opportunities for the customer. Ensure parts are available and delivered on time for the customer.
Qualifications/Requirements
5 years’ experience working directly in sales focused or similar account management role. Bachelor’s degree in business development or a related field or equivalent work experience. General Heavy Equipment knowledge, with basic mechanics, hydraulics, and electric knowledge Effectively present information and respond to questions from groups of managers across the organization, clients, customers, and the public. Must be self-motivated with sales driven attitude. 5 + years of parts and/or operations experience with continuously expanding professional experience. Proven and demonstrated ability to establish strong relationships with key stakeholders, both internally and externally. Proven and demonstrated leadership skills with a strong ability to communicate at multiple levels. Strategic thinker - strong ability to see opportunities and ability to convert into added value proposal for our clients. Superior interpersonal and communication skills with ability to connect with a variety of stakeholders at multiple levels. Verbally presents messages in a clear, concise manner. SAP and solid MS office skills (Word, Excel, PowerPoint, Project).-
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