Receptionist/Front Desk

7 days ago


Municipality Of ChathamKent, Canada RBH Hospitality Management Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality  We are passionate about the industry and always on the lookout for new talent to join us on our journey... 

A DAY IN THE LIFE OF A RECEPTIONIST AT BRIDGEWOOD MANOR HOTEL

What you'll be doing...

The position of Receptionist has become available at Bridgewood Manor. Reporting into the Reception Manager, you will be responsible for

  • Ensuring each guest has a seamless check in and check out experience and stay with us.
  • greeting and checking in guests in a polite manner, allocating rooms and handing over keys
  • checking out guests, adding up their bills and taking their credit, debit card or cash payments
  • maintaining clear and accurate records of guest room bookings
  • answering questions about hotel facilities and about local transport, places of interest and entertainment
  • listening and responding to guest queries and requests both in-person and by phone
  • answering the phone, operating the switchboard and dealing with the email and mail
  • liaising with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests

The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Receptionist, you will need the following qualities and skills.

  • good working knowledge of Microsoft Office and other relevant computer software 
  • a proactive approach to resolving issues that arise
  • have excellent personal presentation, listening skills, verbal and written communication
  • have a passion for delivering exceptional customer service with a ‘can do’ attitude
  • ability to handle cash, credit/debit cards and foreign currency
  • a strong team player with the ability to multi-task prioritise work commitments
  • ability to maintain a positive, friendly attitude even under high pressure
  • professional/confident telephone manner
  • good sense of humour and an approachable personality

Experience working within a hotel reception team and with ResLinks would be beneficial but not essential. 

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture... 

  • Discounted hotel room rates for you and your friends & family
  • Extra days holiday for your birthday
  • Flexible working arrangements
  • Pension
  • Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.


EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.

#LifeatRBH 

 

 


  • Receptionist

    4 weeks ago


    Chatham-Kent, Canada Visvacare Full time

    Job Overview: **Duties**: - Greet and welcome guests warmly as soon as they arrive at the hotel - Direct visitors to the appropriate departments, amenities, or services within the hotel - Answer, screen, and forward incoming phone calls promptly and courteously - Ensure the reception area is tidy and presentable at all times, stocked with necessary...

  • Front Desk

    1 month ago


    Chatham-Kent, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Front Desk team member** that is passionate about health & fitness to join our amazing team. We have multiple hourly Front Desk team member positions open! These include part-time and full-time opportunities with flexible work schedules. Starting pay is $16.55/hour. **Our Front Desk team members...

  • Front Desk Agent

    4 weeks ago


    Chatham-Kent, Canada Bruce Property Management Full time

    Job Summary: **Duties**: Greet and welcome guests and ensure their needs are met in a timely manner - Check-in and assign rooms to arriving guests - Manage and process, cancel, and change room reservations - Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner - Manage and process...

  • Receptionist

    2 weeks ago


    Chatham-Kent, Canada Visvacare Full time

    Job Overview: **Duties**: - Greet and welcome guests warmly as soon as they arrive at the hotel - Direct visitors to the appropriate departments, amenities, or services within the hotel - Answer, screen, and forward incoming phone calls promptly and courteously - Ensure the reception area is tidy and presentable at all times, stocked with necessary...


  • United Counties of Stormont, Dundas and Glengarry, Canada Dundas Medical Imaging Full time

    We are a fast paced medical imaging facility located in Dundas, ON, looking for a receptionist who;Working closely with our medical imaging technical staff, will provide an efficient and welcoming environment for our patients, both in person and on the phone.Maintain a safe and clean work environment by complying with regulations and policies.Adhere to...

  • Front Desk Agent

    4 weeks ago


    Chatham-Kent, Canada Bruce Property Management Full time

    You will be responsible for the following: Greet and welcome guests and ensure their needs are met in a timely manner Check-in and assign rooms to arriving guests Manage and process, cancel, and change room reservations Respond promptly to guest concerns with patience and professionalism and ensure they are addressed in a satisfactory manner Manage and...


  • Chatham-Kent, Canada AMITY DENTAL MANAGEMENT Full time

    Welcome to Amity Management (Dental Management Specialists), we are looking for a motivated and enthusiastic Front Desk Administrator to join the Chatham Family Dentistry team. We are family-focused as well as a state-of-the-art dental practice. - **Benefits**:_ - Competitive wages to recognize your expertise and dedication. - A bonus incentive program to...

  • Receptionist

    3 weeks ago


    Chatham-Kent, Canada Children's Treatment Centre of Chatham-Kent Full time

    The Children’s Treatment Centre of Chatham-Kent is seeking a part time, 21 hours per week Receptionist. This is an 18-month temporary contract position and will include pension benefits. **Minimum requirements for this position are**: - High School Diploma - Office Administration Diploma or 5 years related experience - Strong interpersonal and...

  • Front Desk Agent

    2 months ago


    Chatham-Kent, Canada Saxony Motel Full time

    Responsibilities: Register & process guests and their assigned rooms Accommodate guest requests Communicating with hotel staff on the status of guest rooms Up Selling guest rooms and promoting hotel services Handling cash payments and use POS terminal to process debit/credit payments Maintain a clean and neat front desk area Complete all laundry...

  • Front Desk

    3 weeks ago


    Chatham-Kent, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Front Desk team member** that is passionate about health & fitness to join our amazing team. We have multiple hourly Member Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules. Starting pay is $15.50/hour, with eligibility at 6-months...

  • Front Desk

    3 weeks ago


    Chatham-Kent, Canada Planet Fitness Full time

    Planet Fitness is looking for energetic, enthusiastic **Front Desk team member** that is passionate about health & fitness to join our amazing team. We have multiple hourly Member Service Representative positions open! These include part-time and full-time opportunities with flexible work schedules. Starting pay is $15.50/hour, with eligibility at 6-months...


  • Chatham-Kent, Canada Active Lifestyle Centre Full time

    **Duties**: - Coordinate patient appointments, scheduling nurses and provide membership Information and tours - Manage all front desk daily operations, cash handling, reports and tracking - Answer multiple phone lines and provide excellent phone etiquette - Able to deal with difficult customers and manage multiple customers at once - Maintain and organize...


  • Chatham-Kent, Canada Saxony Motel Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 2 years to less than 3 years - or equivalent experience **Work setting**: - Hotel, motel, resort **Budgetary responsibility**: - $100,001 - $500,000 **Tasks**: - Develop and implement policies and procedures for daily operations -...


  • Chatham-Kent, Canada Active Lifestyle Centre Full time

    Duties: Coordinate patient appointments, scheduling nurses and provide membership Information and tours Manage all front desk daily operations, cash handling, reports and tracking Answer multiple phone lines and provide excellent phone etiquette Able to deal with difficult customers and manage multiple customers at once Maintain and organize patient files,...


  • Chatham-Kent, Canada WINMAR-CHATHAM OB CKRE INC. Full time

    **Position Overview** Reporting to the Owner, the Front Office Receptionist position supports the branch through a variety of administrative tasks that may include report preparation, reception duties, data entry, filing and scheduling. **Job Duties** - Support the branch with all administrative tasks - Including but not limited to: ○ Reception: answer...


  • Chatham-Kent, Canada Active Lifestyle Centre Full time

    **Overview**: **Duties**: - Coordinate patient appointments and scheduling - Manage front desk operations - Answer phones and provide excellent phone etiquette - Provide customer support and assistance - Maintain and organize patient files - Assist with clerical tasks as needed **Experience**: - Previous experience in a medical office is preferred -...


  • Whistler Resort Municipality, Canada Whistler Personnel Solutions Full time

    We are currently looking for experienced individuals for administrative roles such as Admin Assistants, Receptionists, Front Desk Agents, Office Coordinators, and more on behalf of top employers in the Sea to Sky region.Whistler Personnel's Career Placement Specialists work closely with applicants to connect them with suitable companies and opportunities...


  • Whistler Resort Municipality, Canada Vail Resorts Full time

    Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you...


  • Whistler Resort Municipality, Canada Vail Resorts Full time

    Create Your Experience of a Lifetime!Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents, you...

  • Front Counter Cashier

    2 weeks ago


    Chatham-Kent, Canada Grand Ave Greek Grill Full time

    Front End Associate **Duties**: - Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner. - Operate cash registers and handle cash transactions accurately. - Maintain a clean and organized front-end area - Answer telephone and take food orders. - Collaborate with other team members to ensure smooth...