Business AnalystPermanent contractMontreal, Canada
4 weeks ago
Business Analyst
Permanent contract|Montreal|IT (Information Technology)
Business Analyst
Montreal, Canada Permanent contract IT (Information Technology)
Responsibilities
ABOUT THE JOB:
The aim of Global Business Service Unit (GBSU) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate their transformation. GBSU differentiates itself from competitors with the pace of the agile transformation delivered, spreading the technology and data culture, shortening the decision-making process, and adopting a true industrial approach, leveraging on different teams either transversal or aligned to the different sub business units.
CLD (Client Lifecycle and Digital) is the global cross-business client management division of Global Business Service Unit (GBSU) for Societe Generale. CLD’s mission is to deliver a state-of-the art digital platform, targeting both our staffs and clients and covering pre-trade, execution, and post-trade activities, and to grow our client knowledge and deliver a seamless experience through the client lifecycle, whilst protecting the Bank.
Within CLD, the CLT (Client Lifecycle Transformation) department is an IT team and has primary responsibility for:
Build, Maintain and Provide technical support to the core systems that are used by global CLD team, in particular the next generation of KYC tools Innovate and provide automated solutions to local and global CLD teamCLT achieves this while promoting a collaborative and innovative environment for its IT professionals.
What will be your DAY-TO-DAY?
As a member of the CLD/CLT team in charge of SG Digital tools (Case Management Tool, SG Workflow, SG Market), you will:
Collaborate in defining and supporting business systems Understand user activities and propose tool configurations Train users, gather requirements, and validate developments Coordinate between IT teams, users, and stakeholders Deliver concise reports and adhere to company policiesProject Management and Coordination:
Lead project cycles, onboard team members, and maintain momentum Facilitate consensus among stakeholders and manage risks effectively Adapt communication for diverse stakeholders, from operational teams to C-Level
Profile required
Skills and Qualifications:
Must Have:
5 to 10 years’ experience in similar context Strong analytical skills Experience in case management tool Previous experience in PEGA workflow tool Experience in client service / relationship activities Knowledge in developing modern web applications Knowledge of ExcelCompetencies:
Excellent verbal and written communication skills Ability to work in an international and distributed team environment Strong team player Critical thinking and problem-solving skills Ability to travel to Société Générale’s offices in America.Languages: French, English
Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States .
Why join us
OUR BENEFITS:
WHAT WE DO DIFFERENTLY AT SOCIÉTÉ GÉNÉRALE
Competitive compensation & benefits offering, including but not limited to:
Minimum of 20 Vacation days + 4 personal days Supportive Maternity, paternity, parental and adoption leave policy Health spending ($2,000/year) and personal spending ($1,000/year) accounts with 75+ eligible reimbursement categories (health, training, electronics etc.)Fully sponsored virtual healthcare assistance and Employee Assistance Program to you and your immediate family
Various Employee Resource Groups (ERG) to engage with such as Pride and Allies, American Women Network, Black Leadership Network, One planet, etc.
A culture of continuous development by encouraging our employees various training programs (online training and coaching platform such as Coursera, GoFluent, Pluralsight, First Finance, and others)-
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