Bilingual Applicants Support Specialist
4 weeks ago
*This position includes an evening schedule rotation (1 week on 5) or can be an exclusive evening schedule. An evening premium applies.
Position Summary:
Under the direction of the National Director of Sales and working in partnership with the various teams within the company, the Applicant Support Specialist is responsible for the day to day interactive needs of Applicants. They are responsible for the day-to-day processing of electronic invitations sent to candidates by all clients and for providing technical support to candidates or clients as required.
Responsibilities:
To provide customer service in accordance with company standards and in adherence to the specifications of the service contracts, the Applicant Support Specialist shall:
Provide an excellent customer service support to applicants and clients (Internal and External), either by phone, email or through our on line chat function. Handle and resolve applicant technical issues. Document and use our customer support system to create, track and resolve tickets Obtain and evaluate all relevant information to handle inquiries and complaints. Validate all information submitted by the applicant. Ensure that all required documents are attached to the customer's request/applicants file as needed including consent documents needed for the requested verification. Liaise with clients/applicants to ensure that all information is collected to proceed with a background verification. Escalate and prioritize issues and handle as per company policies and procedures as needed. Other duties as assigned from time to time.Required Qualifications:
Knowledge and Education
Post-secondary degree or equivalent work experience Bilingualism in English and French - Required 1 to 2years of experience in a customer service related role Knowledge of customer service principles and practices Knowledge of Microsoft office (particularly Word, Excel, Outlook) Good to excellent typing abilityExperience, Skills and Abilities
Good interpersonal skills Excellent communication skills – verbal and written (both English and French) Ability to provide superior customer service Exceptional Attention to Detail, Organization and Time Management Good problem solving skills Good customer service orientation We need a person who is adaptive and takes initiatives.By joining our team you will enjoy:
Working with a collaborative and diverse team Opportunities to grow within your team and the organization Personal days off Complete group insurance coverage (Extended health care, dental, vision care, disability insurance, life insurance) and Employee assistance program Telemedicine services for you and your family Collective RRSP with employer match.-
Bilingual Talent Acquisition Specialist
3 days ago
Toronto, Canada Campus Support Full time**Position Job **Title**:Bilingual Talent Acquisition Specialist****: - **Reports To**:National Director of Talent Acquisition - **Location**:Toronto, ON - **Salary**:$55K - $60k + bonus + comprehensive benefits package - **Status**:Full time permanent, **hybrid** **ABOUT US** *** Campus Support is a centralized service center that supports its clients in...
-
Application Support Specialist
4 days ago
Toronto, Canada Canadian Cancer Society Full time**Hybrid Work Model** **This position can be based anywhere in Canada** **WHY JOIN THE CANADIAN CANCER SOCIETY (CCS)?** The Canadian Cancer Society works tirelessly to save and improve lives. We fund the brightest minds in cancer research. We provide a compassionate support system for all those affected by cancer, across Canada and for all types of cancer....
-
Application Support Specialist
4 weeks ago
Toronto, Canada Avenza Full timeAbout us: Avenza is redefining how customers create and interact with maps and is having a lot of fun in the process. Our Vision is to be the premier technology company for map creation, distribution and use. We are a growing team of software developers, QA Specialists and GIS experts that are passionate about our products. We have been successful as a team...
-
Bilingual Customer Support Specialist
3 weeks ago
Toronto, Canada CB Canada Full timeThe Opportunity: The Customer Support Specialist facilitates and manages various processes (client specific) within the Contingent Workforce/SOW (Statement of Work) program and associated worker lifecycle process. The Customer Support Specialist provides front-line customer service to internal team members, clients, vendors and users for the various...
-
Cloud Application Support Specialist
7 days ago
Toronto, Canada CGI Full timePosition Description: The Global Security (GS) organization of which the Global Security Operation Center (GSOC) is part, is responsible for the protection and defense of CGI members, assets and data using logging, monitoring, SIEM/SOAR, endpoint security and other advanced on-prem and cloud technologies. As a member of the GSOC team, the Cloud...
-
Application Support Specialist
6 days ago
Toronto, Canada Scotiabank Full timeThe Team The Global Wholesale and Risk Technology Team is a crucial part of the Global Technologies Applications team. This is an opportunity to work in the exciting world of Capital markets. We are looking for an Application Support Specialist to join this dynamic team. You will get the chance to contribute, support & deliver solutions to...
-
Contract Management Support Specialist
4 weeks ago
Toronto, Canada WCG International Full timeJob Details Description Who we’re looking for Contract Management Support Specialist (Bilingual) Program: Employment Ontario Status: Permanent Full-Time Location: Toronto, ON – in office Like WCG, you believe in the power of work to transform lives. As a Contract Management Support Specialist you’ll be responsible for...
-
Technical Application Support Analyst
3 weeks ago
Toronto, Canada Fidelity Investments Full timeDescription About Us: Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.-based firms. For more information about Fidelity Clearing...
-
Bilingual Application Support Associate
3 weeks ago
Toronto, ON, Canada International Executive Service Corps Full timeYou’re legendary. We’re hiring. Let’s talk! Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada. Every day, we work to deliver on our Corporate Mission Statement: “To...
-
Bilingual Application Support Associate
3 weeks ago
Old Toronto, Canada International Executive Service Corps Full timeYou’re legendary. We’re hiring. Let’s talk! Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.Every day, we work to deliver on our Corporate Mission Statement: “To be...
-
Bilingual Application Support Associate
3 weeks ago
Old Toronto, Canada International Executive Service Corps Full timeYou’re legendary. We’re hiring. Let’s talk! Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.Every day, we work to deliver on our Corporate Mission Statement: “To be...
-
Bilingual Application Support Associate
4 weeks ago
Old Toronto, Canada International Executive Service Corps Full timeYou’re legendary. We’re hiring. Let’s talk! Apply today for an opportunity to join one of North America’s top insurance premium financing companies. Since 1977, our company has grown to more than 500 Associates and 30 locations across the United States, Puerto Rico, and Canada.Every day, we work to deliver on our Corporate Mission Statement: “To be...
-
Bilingual Application Support Analyst
14 hours ago
Toronto, Canada Trisura Guarantee Insurance Company Full timeAt Trisura, we expect more because we believe it can be done better. We are a young, growth oriented team with a commitment to exceptional talent and have been named one of Canada’s Top Small and Medium Employers since 2017. Our growth and our entrepreneurial style, niche market position and development opportunities ensure that our people see the results...
-
Bilingual Default Specialist
1 day ago
Toronto, Canada HomeEquity Bank Full timeWHO WE ARE HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse...
-
Group Sales Support Representative
4 weeks ago
Toronto, Canada Royal Bank of Canada Full time**Job Summary** **What's the opportunity?** As a bilingual Sales Support Representative you will act as a point of contact and provide superior sales support to Regional Management, Group Benefit Specialists, Sales Consultants, Brokers and Clients, Sales Representatives, Underwriting, Group Sales Support & Service, Head Office Channel Design, Initiatives...
-
Application Support Specialist, Enterprise
5 days ago
Toronto, Canada Royal Bank of Canada Full time**Come Work with Us!** At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose. Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work...
-
Bilingual Technical Support Specialist
4 weeks ago
Toronto, ON, Canada Nexus Systems Group Inc. Full timeBilingual Technical Help Desk Specialist (FR/ENG) x 2 Typical Day in Role: - Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level - Troubleshooting customer concerns over inbound phone calls - Enter commands and observe system functioning to verify correct operations and...
-
Toronto, Canada CMHC Full time**Job Requisition ID**: 9519 **Position Status**: Temporary Full Time **Position Type**:Hybrid **Office Location**:Toronto (ON) **Travel Requirement**: Limited **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: BBB **Salary**: Our salaries generally range from $ 81410.14 to $ 101762.68 and are based on qualifications and...
-
ERP Application Specialist
4 days ago
Toronto, Canada City of Toronto Full time**Job ID**: 37606 **Job Category**:Information & Technology **Division & Section**:Technology Services, Technology Services Delivery **Work Location**: Metro Hall 55 John **Job Type & Duration**:Temporary, Full-time (12 month vacancy) **Salary**:$86,500.00 to $108,459.00 **Shift Information**: Monday to Friday, 35 hours per week **Affiliation**:...
-
Bilingual Document Specialist
2 weeks ago
Toronto, Ontario, Canada McCarthy Tetrault Full timeAt McCarthy Tétrault, we offer challenging and rewarding career opportunities and are delighted to have been selected for the eleventh consecutive year in 2023 as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. Our culture is built on professional excellence, collaboration, innovation, thought leadership and...