Financial Aid Assistant
3 weeks ago
- A minimum 2 years of post-secondary education – bachelor’s degree preferred – accompanied by a minimum of 2 years related experience in a post-secondary setting.
- Demonstrated experience working with student awards and financial assistance programs inclusive of ABESAP/AUG, government student loans and grants.
- Demonstrated customer service experience in a fast-paced complex setting dealing with sensitive situations calling for the use of empathy, diplomacy and tact in the delivery of information.
- Demonstrated ability to communicate patiently and effectively with a diverse range of people and situations.
- Excellent oral and written communication skills.
- Demonstrated working knowledge of the Student Banner system, or a similar student records system (e.g. Colleague, PeopleSoft).
- Proficiency with Microsoft Office (e.g. Word, Excel) at an Intermediate level.
- Minimum of 35 wpm keyboarding skills with an error rate of less than 10%.
- Aptitude for exacting and precise work; must be detail-oriented.
- Excellent organizational skills, demonstrated ability to problem solve and ability to set priorities and multi-task.
- Demonstrated ability to handle confidential information appropriately.
- Ability to work independently, exercise good judgment and demonstrate initiative.
For more information, click for the full job description.
Please note: As per the KPU-BCGEU Collective Agreement, qualified internal applicants within the BCGEU bargaining unit are given first consideration in filling this position. Internal applicants must apply by 11:59pm on the internal closing date in order to be considered as an internal applicant. Internal applications received after the closing date will be considered as an external applicant.
Salary Information
Annual salary increases are based on hours worked and anniversary dates
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