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Camp Clerk

4 months ago

Edmonton, Canada Royal Camp Services Ltd Full time

Royal Camp Services is a privately held company which provides industry leading remote location accommodations for workforce housing. We offer long-term and seasonal employment in the culinary, hospitality, remote site services, and remote site operations industries.

Reporting to the Camp Manager, a Camp Clerk is responsible to support the camp's operation by maintaining a functional and operational front desk.

Job duties include but are not limited to:

  • Help with all the office duties such as checking clients in and out of rooms, supervise housekeeping staff, and responding to client concerns.
  • Maintain a focus on customer engagement, service standards and professionalism.
  • Complete written dorm evaluations daily and ensure camp attendants correct all deficiencies.
  • Assist the Camp Manager with:
    • Reviewing, monitoring and scheduling staff requirements in our camp operations
    • Coordinating and implementing all paper work required for the complete operations of the camp business, which entails collecting, tracking, logging and forwarding documents for processing
    • Liaising between the sub-contract suppliers
    • Ensuring all company policies and procedures are being enforced and adhered to all by field staff and supervisors
  • Administrative tasks: answer phone calls, deal with general inquiries, filing, photocopying, faxing, and electronic ordering
  • Kitchen support: including restocking and replenishing machines and supplies, wiping tables and counters
  • Housekeeping support: cleaning assigned rooms to standard
  • Participate in toolbox meetings, complete Field Level Hazard Assessment, and Hazard Identifications on a daily basis
  • Other duties as assigned

Requirements:

  • Hospitality management degree or diploma preferred
  • 3-5 years of hospitality experience in housekeeping and front desk roles
  • Must be proficient with MS Office, and know or be able to learn our property management system.
  • Available to work multiple rotations including but not limited to 21-7, 10-4, 9-5, and 14-7
  • Available to adjust to variable shift length with appropriate breaks.
  • Must supply your own transportation to our camp transfer sites located in Edmonton, AB or Grande Prairie, AB
  • Able to work either a day shift or night shift
  • A valid Alberta Health Services recognized Food Safety Certificate is required
  • A valid Standard First Aid Certificate is required
  • Strong interpersonal and communication skills (including reading, writing, and speaking English)
  • Be able to lift/move up to 25lbs throughout a work shift
  • Be able to work comfortably and maintain high levels of performance during 12 hour shifts
  • Be able to provide at least 2 professional work references
  • Obtain safety and training standards based upon position, contract, and site requirements

What We Offer:

  • Opportunities for advancement through internal promotions
  • A strong safety culture emphasizing training and awareness so that you come home safely
  • Competitive industry wages which outperform similar jobs in urban areas
  • Benefits package available following probationary period
  • High performing coworkers who will help you excel and adapt to a remote camp environment

Our positions are safety sensitive and require employees to successfully complete a site pre-access drug and alcohol test and site specific training.

Due to the volume of applications received phone calls, walk-ins and / or faxed resumes will not be accepted.