Camp Clerk

6 months ago

Edmonton, Canada Royal Camp Services Ltd Full time

Royal Camp Services is a privately held company which provides industry leading remote location accommodations for workforce housing. We offer long-term and seasonal employment in the culinary, hospitality, remote site services, and remote site operations industries.

Reporting to the Camp Manager, a Camp Clerk is responsible to support the camp's operation by maintaining a functional and operational front desk.

**Job duties include but are not limited to**:

- Help with all the office duties such as checking clients in and out of rooms, supervise housekeeping staff, and responding to client concerns.
- Maintain a focus on customer engagement, service standards and professionalism.
- Complete written dorm evaluations daily and ensure camp attendants correct all deficiencies.
- Assist the Camp Manager with:

- Reviewing, monitoring and scheduling staff requirements in our camp operations
- Coordinating and implementing all paper work required for the complete operations of the camp business, which entails collecting, tracking, logging and forwarding documents for processing
- Liaising between the sub-contract suppliers
- Ensuring all company policies and procedures are being enforced and adhered to all by field staff and supervisors
- Administrative tasks: answer phone calls, deal with general inquiries, filing, photocopying, faxing, and electronic ordering
- Kitchen support: including restocking and replenishing machines and supplies, wiping tables and counters
- Housekeeping support: cleaning assigned rooms to standard
- Participate in toolbox meetings, complete Field Level Hazard Assessment, and Hazard Identifications on a daily basis
- Other duties as assigned

**Requirements**:

- Hospitality management degree or diploma preferred
- 3-5 years of hospitality experience in housekeeping and front desk roles
- Must be proficient with MS Office, and know or be able to learn our property management system.
- Available to work multiple rotations including but not limited to 21-7, 10-4, 9-5, and 14-7
- Available to adjust to variable shift length with appropriate breaks.
- Must supply your own transportation to our camp transfer sites located in Edmonton, AB or Grande Prairie, AB
- Able to work either a day shift or night shift
- A valid Alberta Health Services recognized Food Safety Certificate is required
- A valid Standard First Aid Certificate is required
- Strong interpersonal and communication skills (including reading, writing, and speaking English)
- Be able to lift/move up to 25lbs throughout a work shift
- Be able to work comfortably and maintain high levels of performance during 12 hour shifts
- Be able to provide at least 2 professional work references
- Obtain safety and training standards based upon position, contract, and site requirements

**What We Offer**:

- Opportunities for advancement through internal promotions
- A strong safety culture emphasizing training and awareness so that you come home safely
- Competitive industry wages which outperform similar jobs in urban areas
- Benefits package available following probationary period
- High performing coworkers who will help you excel and adapt to a remote camp environment

Our positions are safety sensitive and require employees to successfully complete a site pre-access drug and alcohol test and site specific training.

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