Operations Manager

8 months ago


Windsor, Canada Penske Transportation Solutions Full time

Responsibilities

People

- Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives

- Establish and sustain that we recruit, hire, train, develop and retain quality associates. 

- Establish and sustain effective, two-way communication that informs and motivates as well as recognizes excellence among team members 

- Establish and sustain strong and effective relationships with associates, the customer, and supporting departments

Operations

- Meet or exceed all customer key performance metrics and objectives

- Interact daily with local customer to ensure existing and emerging customer needs are understood

- Lead team to identify operational improvements in areas such as inventory accuracy and warehouse operations

- Collaborate with other Penske sites to share best practices, leverage resources/assets, etc.

Finance

- Develop and execute annual financial and operating plan

- Lead the operation with integrity to meet or exceed the Business Plan targets

- Identify issues with the operating metrics and P&L and make required adjustments in a timely manner

- Ensure customer billings and associate payroll are prepared timely and accurately, the payables and intercompany charges are valid and correct, and all other activities are accurately reflected in the P&L.

Safety

- Lead a culture of safety through personal example

- Develop, execute, and assess continuous improvement plan to reduce accident and injury frequency

- Ensure each associate understands their individual role and responsibilities, as well as the group's role and responsibilities required to achieve and maintain a safe work place

- Proactively identify and correct unsafe conditions, work processes, and behaviors

- Ensure compliance with all applicable regulatory agencies and company policies and procedures

- Coach through safety observations

Growth/Customer Experience

- Identify opportunities for continuous improvement and challenge the status quo

- Execute a process to track and record value delivered to the customer

- Identify and seize profitable business opportunities for the customer and Penske

- Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings.

Fleet/Assets

- Lead effort to improve fleet/equipment utilization, maintenance availability and fuel efficiency

- Contribute to equipment specification at time of start-up and renewal

- Build a strong working relationship with local PTL district and other equipment vendors

- Other projects and tasks as assigned by supervisor



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