Cloud Systems Administrator

5 months ago

Toronto, Canada Intact Financial Corporation Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

At Intact, we all have different roles, but we share the same purpose: to help people, business and society prosper in good times and be resilient in bad times. Our values of integrity, respect, customer-driven, excellence and generosity are the heart of who we are, what we do, and how we do it.

For our IT teams, this means working together to transform and simplify the technology experience for our customers, our brokers and each other, knowing that what they do makes a difference.

We’re looking for Cloud Systems Administrator to join our IT team. In this role, you will collaborate with the Operations Team to be part of an agile team of senior experts responsible for the integration and operation of a Public Clouds Infrastructure.

The work of this team – along with the teams from Quebec and Ontario– helps to ensure the integrity, efficiency, and excellence of our IT systems so our people can effortlessly leverage Public Cloud technology to do their work and do it well. This is a great opportunity for someone who has advanced technical abilities but is also looking to grow in a multi- Cloud Ecosystem with Experts from Public Cloud Ecosystems. Although this role is mainly focused on GCP, you will have to collaborate with your peers from other AWS and Azure squads to standardize cloud deployments at Intact, hence be a key ambassador of our Cloud Guiding Principles.



What you'll do here:

Embrace Infrastructure as a code principles and foster collaboration between teams and follow a DevOps Mindset.

Take charge of change requests (RFCs), service requests, problem solving and incidents.

Participate in technical implementation of large and complex GCP transformations, modernization projects.

Strictly maintain team standards to ensure continuity of operations.

Develop, implement, support and document automation to increase the efficiency of platform management.

Document the various activities and procedures according to established standards.

Be available for on-call support (Rotation).

Be available for changes outside of normal office hours, when/ if needed.

Implement best cloud computing practices.

Assist in accelerating cloud adoption in all Clouds.

Provide technical assistance, training and mentoring to junior level engineers/technicians.

Participate in the documentation processes including diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.

Collaborate with managers to develop standards in line with the company guidelines and monitor those standards.

Assist with the resolution of escalated issues and actively participating in problem management activities.


What you bring to the table:

Degree or Diploma in Networking or Technology, or any combination of equivalent education and experience.

Minimum 2 years experience implementing, executing and supporting Google Cloud (GCP).

Minimum 2 years experience supporting Google Cloud VMWare Engine (GCVE).

Minimum 2 years experience supporting VMWare.

GCP certification(s) is a must.

Able to deploy infrastructure via infrastructure as code (IaC) using Terraform.

Experience with Agile software development and release engineering (branching, versioning, tagging) with tools such as GitHub.

Knowledge of the IaaS and PaaS components of GCP.

Customer service focused and portrayed energy, professionalism and welcoming characteristics.

Can meet deadlines and handle sensitive and pressured situations.

Can identify issues and help develop strategy and tactical plans for various department initiatives.

Knowledge of network administration, architecture and engineering in mission-critical environments servicing large server deployments.

For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country. 

No Canadian work experience required however must be eligible to work in Canada.

#LI-Hybrid

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

, including background checks, internal candidates, and eligibility to work in Canada.

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