Senior Business Systems Analyst with Salesforce Financial Services Cloud experience to support a new

1 week ago


Toronto, Canada S.i. Systems Full time

Senior Business Systems Analyst with Salesforce Financial Services Cloud experience to support a new IB initiative with one of our major banking clients- 36148

Location Address: HYBRID (Once a week) - 40 King Street W 13th Floor
Contract Duration: Until March to be extended to Oct 2025
Hours: 37.5 Hours Per Week

Story Behind the Need
Business Group: Commercial Global Engineering team is seeking a Business Systems Analyst specializing in Salesforce, who will be responsible for ideation support, design, development, and implementation of software to ensure continuous improvement and evolution in the Business Banking Salesforce ecosystem.
Project: The team is looking for a Salesforce BSA for new IB initiative

Typical Day in Role
Participate in the planning/analysis of business requirements for system changes and enhancement
Ensure availability of the Salesforce platform and resolve application issues
Collaborate to identify business needs and translate them into technical solutions
Gather and refine specifications and requirements based on technical needs.
Directing day-to-day activities in a manner consistent with our risk culture and the relevant risk appetite statement and limits and communicate it throughout the team.
Create an environment in which your team pursues effective and efficient operations of their respective areas while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to risk and compliance.

Must Have Skills:
5 + years’ Salesforce Business Systems Analyst
Knowledge of Salesforce platforms and their functionalities (Financial Services Cloud, Service Cloud, Sales Cloud, etc.)2 + years’ working knowledge of Salesforce tools to execute and manage workflow processes at various stages of the SDLC cycle (e.g. Salesforce DX)
Extensive experience in gathering requirements for Salesforce features and functionality, including integration related work with Salesforce systems

Nice-To-Have Skills:
Current with Salesforce technologies and best practices
Accredited Salesforce Administrator (Administrator or Advanced Administrator)

Education
Bachelor’s degree in engineering or related field is required.

Interview:
1 step videoconference with HM & Salesforce Developer, 45 min

Best vs Average
The best candidate is a Salesforce BSA who has worked on multiple projects in the financial service cloud environment
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