Retail Support Agent

4 weeks ago


St Albert, Canada Alberta Motor Association Full time

AMA

YOU'RE ALL ABOUT going THAT extra MILE TO help OTHERS.

Posted: 2023-12-13

Closing: Until filled

Location: AMA St. Albert (Temporary 6 months)

Are you the kind of person who always gets stopped on the street and asked for directions? You know, one of those friendly, approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you, then you’re just the kind of person we’re looking for in our Member Services team. We need someone who can provide exemplary customer service and support to our Member Services Teams. A welcoming face who goes above and beyond to help our members with retail items and membership products and services. You might say that our ideal candidate is part detective, part problem-solver, part psychic and a local travel bug — in other words, you enjoy taking the time to understand and anticipate members’ needs then dig deep to find just the right answers, no matter what team in the city needs your particular set of skills.

WHAT MOVES YOU

You love the fact that every day on the job is different from the last – and you’re excited at the opportunity to always be learning something new, often in new environments too. You enjoy being a part of a team whose experience and expertise is there to tap into, and you like sharing your own knowledge and skills as well. You’ve got mad skills when it comes to thinking on your feet in a fast-paced environment. You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace. You've made it your personal mission to take customer service to the highest possible level.

WHAT YOU’LL DO

Report to the Manager of Member and Travel Services. Provide outstanding customer service and support to our members, keeping on top of and promoting appropriate AMA products and services. Complete membership, basic registry and entry level travel product and service transactions – accurately, confidentially and in a timely manner. Professionally engage members in a welcoming and positive manner to determine their needs and take care of retail transactions within our centers. (Retail transactions include but are not limited to: membership support, gift card sales, movie pass sales, International Driver’s Permits, road test check-ins, Parks Canada passes, Driver’s Education programs, ski passes, passport photos, basic registry services [MOVES], and other retail items sold in center). Provide back-up for our Member Services Coordinators. Various Admin tasks as assigned including assisting agents with hold support, document printing, inventory, gift card counts, custodian, cash out and other duties as assigned. Assess member needs and match with the appropriate representative best qualified to complete the relevant product and/or service. This will be most critical where specialization is required for complex customer needs.

WHAT YOU’VE DONE

You’re at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). You’ve got strong communication skills, and sales or customer service experience. Along with a commitment to learning. You’re no newbie to customer service with 1-2 years of retail and/or administrative experience. Your awesome attitude and genuine desire to help people is what matters most in this job. 
  • Retail Merchandiser

    4 weeks ago


    St. John's, Canada Match Retail Full time

    Overview Match Retail is looking to grow its Merchandising Team! Match Retail supports major retailers and brands by assisting with innovation launches - visiting retailers to update their sections and make way for new products. Working on programs for our long-term clients such as Shoppers Drug Mart, Lowes, Walmart and others. What's in it for...


  • St. Albert, Canada Premium Retail Services Full time

    Nespresso Coffee Advisor General Information Company: PRE-CA Location: St Albert, Alberta, T8N 6M3 Ref #: M52611 Function: Brand Advocacy & Sales Employment Duration: Part-time Description and Requirements As a Nespresso Coffee Advisor, you'll excite customers and help spark sales for Nespresso by engaging retail...

  • Retail Associate

    4 days ago


    St. Albert, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Retail Associate, which we call a Solutions Advisor at Best Buy. As a Retail Associate, you will keep our store looking great and process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with the skills and knowledge...

  • Ramp Agent

    7 days ago


    Fort St. John, Canada GAT Airline Ground Support Full time

    Job Summary Responsibilities for Ramp Agent - Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport - Maintain on-time connections by guiding aircraft to and from gate positions - Protect baggage and other equipment from damage, loss and weather conditions - Drive and operate ground equipment, such as tugs, cargo carts,...

  • Outbound Call Agent

    1 month ago


    St. Catharines, Canada LUXYCLAD. LTD Full time

    **Position: Outbound Call Agent - full time** **Location: St. Catharines, Ontario [in person required]** We are recruiting an experienced Outbound Call Agent for our marketing and sales office. : you are comfortable researching information for new and lapsed customers and contractors from our database and reaching out via telephone to those contacts. :...


  • St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has an exciting opportunity available for a **Retail Operations Assistant** to join our Retail Operations team. Reporting to the Retail Operations Manager, you will be responsible for providing support to Home’s Retail Operations Program and administrative assistance in a fast-paced, high-volume, service environment. If you offer excellent...


  • St. John's, Canada Royal LePage Atlantic Homestead Full time

    _**Royal LePage Atlantic Homestead**_ is looking for an energetic person to fill the role of **Administrative Support.** The primary duties for this position include support for our agents, clients, management and admin team. **Duties & Responsibilities**: - Reception duties - answer telephones, confirm appointments, greet clients/walk-ins - Process...

  • Meat Supervisor

    4 weeks ago


    St. Albert, Canada North Central Co-operative Assoc Ltd. Full time

    **Who we are**: As a co-operative, we do business differently. We believe in working together to serve Western Canadians, delivering profits back to our communities and investing in sustainable growth. Our work is guided by our values of community, integrity, excellence, and responsibility and driven by our vision of building sustainable communities...


  • St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home Hardware has an exciting opportunity available for a **Retail Operations Assistant - Bilingual** to join our Retail Operations team. Reporting to the Retail Operations Manager, you will be responsible for providing support to Home’s Retail Operations Program and administrative assistance in a fast-paced, high-volume, service environment. If you offer...

  • Meat Supervisor

    1 month ago


    St. Albert, Canada North Central Co-operative Assoc Ltd. Full time

    **Be a part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities.** Located in Stony Plain, Alberta, North Central Co-op provides goods and services to our local communities within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal and Sherwood Park. We are...


  • St. Thomas, Canada MCA - Merchandising Consultants Associates Full time

    THE COMPANY At MCA, we take pride in being a leading Canadian Merchandising Company, providing top-notch services to Retailers and Consumer Packaged Goods companies across Canada. Our diverse range of services includes Merchandising, Sales, Price Collection, Retail Audits, Retail Store Renovations, and so much more. With our team of supportive and friendly...

  • Grocery Supervisor

    1 month ago


    St. Albert, Canada North Central Co-operative Association Ltd. Full time

    **Be part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. **Located in Stony Plain, Alberta, North Central Co-op provides goods and services to our local communities within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal, Sherwood Park and Edson. We...

  • Produce Supervisor

    1 month ago


    St. Albert, Canada North Central Co-operative Association Ltd. Full time

    **Be a part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. **Located in Stony Plain, Alberta, North Central Co-op provides goods and services to our local communities within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal and Sherwood Park. We are...

  • Purchasing Agent

    1 month ago


    St. Thomas, Canada GCW Custom Kitchens and Cabinetry Inc. Full time

    **GCW is currently looking to add a Purchasing Agent to our team!** Reporting to the Engineering Manager, the purchasing agent will be responsible for the timely placement of purchase orders and delivery of materials to meet customer order requirements. Another key responsibility will be ensuring that regular inventory checks are completed to maintain stock...

  • Purchasing Agent

    1 month ago


    St. Thomas, Canada GCW Custom Kitchens and Cabinetry Inc. Full time

    **GCW is currently looking to add a Purchasing Agent to our team!** The purchasing agent will be responsible for the timely placement of purchase orders and delivery of materials to meet customer order requirements. Another key responsibility will be ensuring that regular inventory checks are completed to maintain stock inventory levels within approved...


  • St. Jacobs, Canada Home Hardware Stores Limited Full time

    Home hardware has an exciting opportunity for a **Bookkeeper Systems Support **to join our Retail Team. Reporting to the Retail Store Manager, you will be responsible for the entirety of bookkeeping requirements for the Retail Hardware Store, including accounts payable, accounts receivables and additional reporting. If you have strong attention to detail...

  • Ramp Agent

    7 days ago


    Fort St. John, Canada Strategic Aviation Services Full time

    **Job Summary** **Responsibilities for Ramp Agent** - Safely lift, load, unload and transport baggage, mail, and cargo from aircraft to airport - Maintain on-time connections by guiding aircraft to and from gate positions - Protect baggage and other equipment from damage, loss and weather conditions - Drive and operate ground equipment, such as tugs, cargo...

  • Produce Clerk

    1 month ago


    St. Albert, Canada North Central Co-operative Association Ltd. Full time

    **Be a part of an organization that is fully member-owned, sustainable and believes in initiatives that directly benefit our local communities. **Located in Stony Plain, Alberta, North Central Co-op provides goods and services to our local communities within Stony Plain, Edmonton, Fort Saskatchewan, Spruce Grove, St. Albert, Legal and Sherwood Park. We are...

  • Customer Care

    4 weeks ago


    St. John's, Canada PAL Aerospace Full time

    Customer Care & Reservations Agent At PAL Airlines we are dedicated to providing our customers with reliable on-time performance, memorable travel experiences, and outstanding customer service. If you enjoy working in a fast- paced environment, take pride and ownership in what you do and have exceptional customer service skills, then we want you on our...


  • St. Catharines, Canada Virgin Plus Full time

    At Virgin Plus, we don’t have “customers”, we have Members. And Members get access to exclusive music events, VIP treatment, and killer music, entertainment, fashion and travel deals from the world’s must-have brands. If you think you’ve got what it takes to make Virgin Plus life even sweeter, then read on, my friend, because we want you on our...