Contract Administrator

Job Summary

RLG is seeking a Contract Administrator for the Durham location. Reverse Logistics Group (RLG) is an innovative technology service provider for global material handling players. Through our scalable platform solutions, we address consumer goods and material take-back challenges worldwide and connect all stakeholders within the reverse logistics value chain. We aim to maximize the value of recyclable goods by optimizing take-back processes. We work with manufacturers, retailers, and government organizations in over 80 countries, enabling smooth circular material flows, as well as maximizing resource efficiency.

Our vision is to save critical resources and create a better planet for future generations through a sustainable circular economy.

Job Description:

The Contract Administrator will perform the following duties in order to plan, coordinate, and complete assignments for the inspection, collection, analysis, and reporting of residential Blue Box materials. Initially, in this role, you will support the pre-transition efforts for the province-wide Common Collection System (CCS), slated to begin July 1, 2023. After that, you will be supporting the RLG team with contract compliance.

Key tasks and processes include, but may not be limited to:

First point of contact with Receiving Facility(ies) and Eligible Community Contractors(s) Create, modify, complete, and file compliance checklists that verify all contractual obligations are being satisfied Complete data analysis and reconciliation of contractor data and submit invoices accordingly Request, receive, review, and file all compliance documents by contract deadlines Identify, communicate and, resolve contract deficiencies/violations in a timely manner Follow up and document deficiencies/violations and resolution(s) Escalate issues that cannot reasonably be addressed to RLG management Maintain all documents related to the contract(s) in a centralized filing system Provide support and training to Receiving Facility (RF) and Eligible Community (EC) Contractor(s) to ensure contract compliance and data reporting requirements are satisfied Complete data analysis, and reconciliation, identify errors, and ensure corrections are made by the EC Collection Contractor(s) in a timely manner Input data into centralized systems as required Identify, assess, and report risks, issues, concerns, and opportunities for improvement for consideration by RLG Management Ensure all compliance documents are requested, received, reviewed, and filed by contract deadlines Respond to and coordinate emergency and contingency issues, where necessary Oversee the collection, preparation, storage, and shipment of material samples to a centralized RLG auditing facility Oversee the delivery of blue box materials from all EC sources to the approved RF. Undertake regular site visits and physical inspections of RFs Ensure contract compliance at the approved RF with regard to wait times, weigh scale protocols, tipping procedures, etc. Comfortable driving/travelling in inclement weather throughout Ontario Comfortable working around large equipment such as front-end loaders, skid steers, transport trucks, etc. Willing to work outside in all weather conditions at a waste management facility Willing to work outside of normal business hours, as overtime, as required Other duties as assigned

Your Experience:

Minimum 2 years operational contract administration and compliance experience Minimum 2 years of proven experience meeting deliverables while working remotely at various locations Project Management experience would be considered an asset Proven experience working in an operational environment with tight deadlines Experience with data analytics, logistics, waste management service delivery, contract management, project management and communications Experience performing program audits, identifying deficiencies, and recommending corrections Knowledge of various municipal, provincial, and federal legislation (e.g., Occupational Health and safety, Environmental Protection, by-laws, etc.) Experience working in the waste management industry is considered an asset

Your Profile:

Driven, outcome-focused, critical thinker with the ability to analyze, visualize, and interpret complex information and situations Customer service focused Advanced verbal and written communication skills with proven ability to draft detailed reports, draft presentations and accurately transcribe field notes Highly organized with a proven ability to compose, scan, collect, and upload all relevant contract documents to an electronic document management system Excellent people skills with a proven ability to identify and communicate contract deficiencies/violations in a timely and professional manner Competent when working independently, and within teams Capable of working with high efficiency and accuracy, under time pressures Confident in the Microsoft Office environment Self-confident, with outstanding communication skills and a "hands-on" mentality Take a collaborative approach while effectively managing relationships with proven experience working in a cross-functional team structure Willingness to travel within a geographical area(s) of the province several times per week Valid Ontario driver’s license (G class) and acceptable driving record Ability to speak French would be an asset

What to expect:

Comprehensive employer-paid health and dental benefits Employer matching of employee RSP contribution RLG is supportive of professional development and training, with opportunities to work globally RLG has a dynamic and international working environment: thirty-nine nationalities with diverse backgrounds Tech-enabled processes and hybrid work environment

Position will work in the field, and from your home office; report to the CCS, Manager.

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