Special Assignment Ops Supervisor-1
4 weeks ago
Il s’agit d’un poste de superviseur de première ligne qui soutient la culture FedEx de sécurité avant tout et qui gère des opérations quotidiennes spécifiques et un personnel assigné. Responsable d’assurer un tri sûr et efficace des colis grâce à la gestion des manutentionnaires de colis. Le superviseur des opérations peut également gérer les employés et les fonctions administratives et s’assurer que les processus administratifs sont conformes aux politiques et procédures de FedEx et aux réglementations gouvernementales.
ESSENTIAL FUNCTIONS
- Serves as a champion for FedEx's Safety Above All Culture and supports all related initiatives
- Management responsibilities include, but are not limited to: hiring, terminations, coaching, training, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity
- Plans, organizes, staffs, directs and controls specific day-to-day operations
- Responsible for assigning and managing employees to ensure the safe and efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers (in conjunction with the linehaul department as applicable)
- Analyzes operational performance through direct observation, interpretation of reports and collaboration with others.Determines opportunities for improvement of key metrics and executes action plans to achieve results
- Leads daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals; Includes communication and public speaking to small and large audiences on a regular basis
- Participates in the development of and responsible for administering company employee relations strategies, including maintaining the confidentiality of such material and matters
- Participates in the development of and responsible for administering company safety strategies and programs
- Investigates, resolves and/or escalates customer service issues, as appropriate
- Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, Video Event Data Recorder (VEDR) coaching, and dock safety
- Mentors and develops critical skill sets for new and/or less-experienced Operations Supervisors
- Adapts quickly to change to meet dynamic business needs; Displays flexibility and appropriate sense of urgency, while leading and engaging employees in a positive and professional manner
- Peforms other duties as assigned
Scolarité minimum
Diplôme d’études secondaires ou GED requis ; diplôme universitaire de premier cycle de préférence.
Expérience minimum
- Six (6) mois d’expérience requise dans les domaines suivants : manutentionnaire de colis chez FedEx, environnement rapide (commerce de détail, hôtellerie, centre de traitement des commandes, entrepôt, quai ou
salle des stocks ou des fonctions de stock), une expérience militaire avec une décharge honorable ou une expérience de supervision.
- Au lieu d’une expérience, d’un programme de certification ou d’un certificat dans un domaine connexe ou de plus de 2 ans de cours collégiaux vers un diplôme
- Diplôme de premier cycle (souhaitable).
Connaissances et compétences
- Capacité d’inspirer une vision commune, de rendre autonome et de motiver une équipe
- Capacité démontrée d’établir un rapport professionnel, de mener efficacement une équipe et d’influencer positivement divers groupes.
- Capacité démontrée d’appliquer un bon jugement professionnel pour fixer et atteindre les objectifs.
- Compétences en communication orale et écrite nécessaires pour communiquer avec divers niveaux d’auditoire et divers groupes
- Capacité de fournir aux employés des instructions sur les processus et les pratiques
- Capacité de lire, d’interpréter et de tirer des conclusions à partir de données numériques et d’informations écrites
- Maîtrise des logiciels, y compris la suite Microsoft Office et les applications en ligne
- Capacité de maintenir une connaissance pratique des projets technologiques pertinents, y compris divers dispositifs et applications informatiques
- Capacité d’accompagner professionnellement, d’encadrer et d’agir comme source de connaissances pour les autres employés.
Conditions de travail
- Peut avoir besoin de soulever et de transporter jusqu’à 50 lb
- Peut travailler au froid ou à la chaleur.
- Peut travailler dans un environnement avec un bruit fort et des vapeurs
- Déplacements minimums requis
Qualifications Requises:
Transparence Salariale:
Salaire:
Détails Supplémentaires: Currently open 8 seasonal part time 10 weeks positions; Schedules to support operation will be discussed during the Interview process. Please schedule may change based on operational needs.
DÉNI DE RESPONSABILITÉ
Cette description de poste est de nature générale et ne vise ni à présenter un inventaire complet de toutes les fonctions, responsabilités et qualifications exigées des employés affectés au poste ni à être interprétée comme tel. Le titulaire de ce poste doit accomplir toutes les autres tâches pouvant lui être assignées ; doit être capable de réussir les tests et programmes de formation obligatoires ; doit être capable de fonctionner dans un environnement PC / Windows ; doit réussir toute formation récurrente et maintenir les accréditations annuelles nécessaires le cas échéant ; et travailler selon un horaire variable en fonction des besoins de l’entreprise. Le titulaire qui réside dans la province de Québec doit être bilingue (français et anglais). En plus des facteurs habituels faisant partie du processus de sélection, tout candidat à un poste exigeant la conduite d’un véhicule comme compétence de base doit posséder un permis de conduire valide (p. ex. de classe 5, G, ou 1 AZ) et un dossier de conduite affichant un maximum de deux infractions et / ou accidents au cours des 24 mois précédant la date de candidature. Les candidats feront en outre l’objet d’une évaluation basée sur l’examen approfondi :
- de leur dossier de conduite courant,
- des résultats de leur entrevue et
- des résultats de toute évaluation de leurs compétences de conducteur.
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