Casual Roving Frontline Supervisor

3 weeks ago

Victoria, Canada Victoria Cool Aid Society Full time

This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community.

The Roving Frontline Supervisor is a keystone in our housing and shelter support team. As a Front Line Supervisor you will work to: plan and assign tasks, delegate and monitor work assignments and staff performance, provide feedback, and ensure client needs are met. This position ensures proper flow of communication between your manager and community partners and families. You will follow up with emergency services (such as police, ambulance, and emergency mental health) and others as required. As a Frontline Supervisor you will be responsible for overseeing the frontline operations and safety of the site throughout your scheduled shift.

We are looking for an individual that has the proven ability to respectfully supervise assigned tasks and effectively manage the myriad of tasks and decisions that occur on shift. Someone with the philosophy, energy, and leadership skills to collaborate and succeed. You will also bring sound understanding of the support needs of people struggling with low income and complex health needs.

The successful candidate will lead by example in promoting a culture of health, safety, and well-being of individuals by ensuring that site specific guidelines and all health and safety policies, standards, regulations, and practices are implemented and complied with by residents, staff, and visitors. Above all we are looking for a motivated, committed individual who has a genuine desire to support people to thrive and age in place with dignity.

Qualifications

Degree or certificate in the social services field or the equivalent education and experience. Three (3) to Five (5) years of experience in a supervisory role which includes experience in: Direct oversight of the day-to-day operations of the site. Performance evaluation including ongoing coaching and feedback. Providing direction and delegation of tasks. Experience supervising in a unionized environment. High level of professionalism and integrity.

Requirements

Emergency First Aid with CPR Level C. Complete the Ministry of Public Safety and Solicitor General Criminal Record Check. Class 5 Driver's Licence with a clear driver's abstract. 

Job Information

Hourly Wage Rate  $32.79 - $37.64.
Work Location  Variable.
Work Days  Variable .
Work Time  6:30pm - 5:30am
Weekly Hours : Variable Union:  BCGEU. Job Type: Casual.

Portability  

Candidate upon hire may be eligible to transfer the hours worked with other Community Social Services Agencies under the Retention and Portability memorandum. Some restrictions may apply.

As of November 1, 2021, Cool Aid requires that all its staff are fully vaccinated (7 days past their second dose of vaccine) against COVID-19. If you are offered employment, it will be contingent on you providing proof of vaccination prior to your first day of employment. If proof of vaccination is not provided, the offer of employment will be rescinded.

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