Application Administrator

3 weeks ago

Halifax, Canada Halifax Regional Municipality Full time

8932BR

Application Administrator

Job Posting

Halifax Regional Municipality is inviting applications for two (2) permanent, full-time positions of Application Administrator in Information Technology. 

Halifax Regional Municipality (HRM) is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons. Applicants are encouraged to self-identify on their electronic application.
 
Reporting to the Team Lead, Business Applications, the Application Administrator provides a broad range of technical services in support of HRM’s key operational applications. These services include planning, design, configuration, implementation, maintenance, security, enhancements, and upgrades to HRM’s business applications. These services may be performed independently or within a team or project structure. All work is conducted following established methodologies and change/release management procedures, at all times respecting the confidential nature of the work.
 
For the full list of duties and responsibilities associated with this position, please email jobs@halifax.ca for a copy of the full job posting.
 
QUALIFICATIONS
Education and Experience:

Post secondary degree in Computer Science, OR post secondary degree in a related field and minimum one year of formal software development. Minimum five years' experience in the Information Technology field. Three years hands-on experience in application administration and operational systems support (day to day operations including analysis, configuration, troubleshooting, debugging, patching). Experience with software implementation on a core or extended team. Presentation and training experience. Previous hands-on technical support experience with various business application software is highly desirable. Experience with software development is considered an asset. Strong customer service and communication skills are preferred Travel within the municipality to meet with business unit staff is expected. Access to a personal vehicle and a valid NS driver’s license is required. Technical / Job Specific Knowledge and Abilities: Business orientation, including broad experience in service delivery and support in a multi departmental business environment and/or the public sector. Demonstrated ability to organize and manage information systems in a government environment or similar work situation. A working knowledge of databases and SQL. Proven ability to quickly learn new software applications. Understanding of the Software Development Life Cycle, IT Infrastructure Library (ITIL), Change Management, Release Management, and software development concepts. Experience in understanding customer needs, defining business requirements, identifying risks, and determining options. Experience with business analysis methods such as process and data mapping. Able to work under pressure and to meet project deadlines. Strong interpersonal and communication skills (written and verbal). Excellent organizational and time management skills. Consensus building and conflict resolution skills. Strong analytical and troubleshooting skills. Strong sense of teamwork and ability to work with both technical and non-technical staff. Demonstrated ability to work under pressure and maintain high degree of professional work performance. Proven ability to foster and manage strong working relationships with a broad and varied group of clients, stakeholders, vendors, and partners. Security Clearance Requirements: Applicants may be required to complete an employment security screening check.
 
Please note – Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.
 
COMPETENCIES: Analytical Thinking; Communication; Customer Service; Decision Making; Organization and Planning; Networking & Relationship Building; Teamwork and Cooperation; Valuing Diversity; Visioning, Strategic Thinking & Innovation.
 
WORK STATUS:  Two (2) permanent, full-time position
 
HOURS OF WORK: Monday to Friday, 8:30am-4:30pm; 35 hours per week. Work outside of regular office hours (including weekends) will occasionally be required.
 
SALARY:  IS Level 6; $51.35 per hour, as per the NSGEU 222 collective agreement
 
WORK LOCATION: 13th Floor Barrington Tower, Halifax
 
CLOSING DATE: Applications will be received up to 11:59 pm on Tuesday, June 25, 2024.
 
This is a bargaining unit position. External applicants will only be considered if there are no qualified bargaining unit candidates.
 

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