People Services Coordinator, Permanent Full Time

JOIN US IN MAKING EXCELLENT CARE PERSONAL
At Georgian Bay General Hospital (GBGH), our commitment to excellence sets us apart. We believe in making excellent care personal, and we're on a relentless journey to enhance the well-being of both our staff and patients. Are you ready to contribute to a healthcare legacy that makes a difference? We are on the lookout for individuals driven by purpose, eager to make a substantial impact on the lives of our patients, their families, and our dedicated staff.

THE OPPORTUNITY
We're offering an exciting opportunity to join our thriving People Services team as a permanent, full-time People Services Coordinator at GBGH. If you thrive in a dynamic environment and are passionate about providing innovative, collaborative solutions, this role could be the perfect fit

In this key position, you will report to the Manager of People Services, Staffing and Payroll. As the first point of contact you will deliver a welcoming and supportive experience to all staff, making a direct impact on their day-to-day experiences. You will support various functions, including talent acquisition, employee relations, labour relations, recognition and engagement, payroll, benefits administration, and human resources systems. We are seeking a proactive, creative individual ready to embrace GBGH's values and contribute to a supportive, dedicated team. If this sounds like you, we would love to have you join us

KEY ACCOUNTABILITIES & RESPONSIBILITIES

• Be the welcoming face of the People Services team, greeting visitors, answering questions, connecting them with the right team members
• Enhance the employee experience by supporting employee relations, addressing inquiries, resolving issues, and fostering a positive work environment
• Play a key role in the candidate journey by coordinating interview logistics, conducting reference checks, and ensuring compliance
• Manage onboarding and offboarding processes, ensuring smooth transitions for all staff
• Provide essential support for recognition and retention initiatives, contributing to a positive workplace culture
• Assist in keeping employee data accurate by managing updates in human resources systems and maintaining organized employee files
• Support payroll by handling data entry, generating reports, and monitoring the payroll inbox
• Prepare confidential documents, proposals, and presentations for meetings and workshops
• Assist with Labour Relations by scheduling meetings and preparing materials for arbitration and collective bargaining
• Handle administrative tasks such as preparing meeting materials, taking minutes, drafting reports, and following accounting procedures for purchase orders and invoices
• Manage email inboxes, providing timely responses and maintaining organized communication
• Stay informed on GBGH policies, Collective Agreements, and best practices to ensure compliance
• Offer backup support to the People Services & People Experience teams and assist with additional duties as needed

QUALIFICATIONS & EXPERIENCE
The ideal candidate will possess the following key competencies, record of experience and academic preparation:

• Diploma in Human Resources Management, Business Administration, Psychology, or related field
• Professional certification in Human Resources (e.g., HRPA, PHR, SHRM-CP) preferred
• One to three years of Human Resources experience and/or equivalent experience
• Experience in a unionized environment is an asset
• Experience providing committee/meeting support and minute taking
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and HRIS software
• Previous payroll related experience an asset
• Strong communication skills (written/oral) and interpersonal skills
• Strong client focus with an awareness of and sensitivity to diversity
• Ability to build relationships at all levels of the hospital
• Creative problem-solver
• Excellent follow-through skills and proven ability to take initiative
• Ability to work independently and as part of a team
• Proven ability to work in a fast-paced, high-volume environment with strong multi-tasking and prioritizing abilities
• Ability to maintain a high level of confidentiality and operate with discretion in sensitive situations
• Ability to adjust work schedule to accommodate organizational needs
• Demonstrated consistent punctuality and attendance record, maintaining a high level of reliability and commitment to performing duties with efficiency and effectiveness in previous roles
• Ability to adapt to change in a fast-paced working environment
• Willingness to engage in continuing education and professional development activities
• Commitment to GBGH Values and Purpose Statement
• As a partially designated French speaking organization, French verbal and written communication skills are considered an asset in this position

HEALTH, SAFETY & WELLNESS
Join us in a culture where your well-being is a top priority. Health and safety are of utmost importance at GBGH. We're dedicated to providing a safe workplace and encourage active participation from all team members.

Hours of Operation of People Services are typically Monday through Friday 0800 to 1600hrs. At GBGH, we prioritize work-life balance, valuing our employees' well-being. Where possible can provide flexibility in working hours to accommodate a variety of schedules and support individual life commitments. Similarly at times flexible scheduling may be required to respond to organizational pressures such as investigations or events. After the probationary period a hybrid work arrangement can be agreed upon with the Manager of People Services, Staffing and Payroll.

BENEFITS & PERKS
When you choose to be a part of GBGH, you're choosing a workplace that prioritizes your growth and well-being. We invest in your professional development, fostering an environment that values continuous learning and growth, ensuring your career thrives.

• Hourly rate of pay $35.05 to $37.95, plus a generous vacation allotment
• Personal Spending Account of $500.00 annually
• There will be a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life, paid sick days, short -term disability income protection plans
• Healthcare of Ontario Pension Plan (HOOPP), one of Canada's largest defined benefit pension plans
• Education Fund Opportunities, Career Development and Education Sessions
• Access to Family & Employee Assistance Program
• The successful applicant will be compensated for their time in the interview process

THE HOSPITAL
Discover a rewarding career at GBGH, a dynamic 113-bed facility nestled in the heart of Midland, Ontario. Our dedicated team serves a diverse catchment area, including Midland, Penetanguishene, Township of Tiny, Township of Tay, Christian Island, Georgian Bay Township, and Springwater Township. With a population base of 55,000, surging to over 150,000 during the peak season, GBGH stands as a healthcare cornerstone for our vibrant community.

With an annual budget of approximately $80 million, a robust staff of 800 professionals, and a network of over 100 active professional staff alongside 70 regional affiliates and consulting physicians, GBGH is a vital healthcare hub. Our services span acute care, rehabilitation, complex continuing care, and Level 3 intensive care unit, with exciting plans on the horizon. We are in the early stages of expanding our capabilities, including a 2,500 sq ft expansion to our diagnostic imaging department to add MRI services for our community, a 50,000 sq ft expansion off our emergency department to offer 24 inpatient mental health beds and planning for a new state-of-the-art hospital facility. Explore the latest developments and initiatives at GBGH by visiting our website: gbgh.on.ca.

HOW TO APPLY
If you're ready to embark on a remarkable career journey with GBGH, apply now. Join us in making excellent care personal and be part of a team that is shaping the future of healthcare in our community. Please submit your application through GBGH Career Opportunities page, by October 28, 2024, at 0900hrs EST. Refer to Posting Number 24-213.

We thank all applicants for their interest in this opportunity, but please note that only those candidates selected for an interview will be contacted. Selection will be based on the skill, ability, experience, and qualifications. The Hospital reserves the right to conduct a formal interview or other applicable testing where required.

GBGH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act ('AODA'). If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.