Service Coordinator/ Dispatcher

2 months ago

New Glasgow, Canada Randstad Canada Full time
The Service Coordinator serves as the central point of operations across multiple branches, ensuring smooth coordination between customers, field staff, and the operations team. This dynamic role involves scheduling equipment and personnel, ensuring timely delivery of services, and maintaining close communication with all stakeholders. You will play a key role in the organization’s success by maximizing resources, solving problems, and growing within the company through mentorship and future leadership opportunities.

Advantages
Full-Time Employment: 40 hours per week (7:30 am to 4:00 pm), Monday to Friday.
On-Call Rotation: Split on-call duties for evenings and weekends (typically fewer than five calls per week, rarely requiring office visits).
Comprehensive Benefits: Includes healthcare, retirement savings, vacation program, and a performance bonus.
Workplace Autonomy: Casual work environment with decision-making independence.
Professional Growth: Mentorship from company leaders and potential career advancement opportunities.

Responsibilities
Scheduling and Dispatch: Coordinate cranes, operators, support equipment, and personnel to meet customer requirements.
Team Communication: Regularly communicate with field staff and other branches to ensure seamless operations.
Operational Efficiency: Develop and maintain daily, weekly, and monthly schedules to maximize resource utilization.
Equipment and Maintenance: Assist with tracking crane fleet maintenance and ensure proper documentation is maintained.
Customer Interaction: Provide basic quotes and ensure customer needs are met from start to finish, contributing to business development efforts.
Administrative Support: Create and manage job records, timesheets, and schedules; scan and file necessary documentation.
Site Visits: Periodically travel to assist with branch coverage and engage with both current and potential customers.
Safety: Uphold safety standards as the top priority.
Confidentiality: Maintain strict confidentiality at all times.

Qualifications
Education: Minimum high school diploma; additional certifications or education is an asset.
Experience: Experience in dispatch or estimating is preferred but not required.
Skills:
Strong customer service and communication skills.
Ability to work well under pressure and manage time effectively.
Problem-solving, adaptability, and the ability to work independently.
Proficiency with Microsoft Office applications.
Strong organizational and teamwork abilities.

Summary
If this sounds like something you are suited for please apply today

3 easy ways to apply:
1. Register on our website at www.randstad.ca
2. Email your resume (with the position title in the subject line) to atlantic.staffing@randstad.ca
3. Apply directly to this posting

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

  • Service Coordinator/Dispatcher

    1 month ago

    New Glasgow, Nova Scotia, Canada Randstad Canada Full time

    Job Title: Service Coordinator/DispatcherAt Randstad Canada, we are seeking a highly organized and detail-oriented Service Coordinator/Dispatcher to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth coordination of our services across multiple branches.Key Responsibilities:Scheduling and Dispatch:...

  • Service Coordinator/Dispatcher

    1 month ago

    New Glasgow, Nova Scotia, Canada Randstad Canada Full time

    Job Title: Service Coordinator/DispatcherAt Randstad Canada, we are seeking a highly organized and detail-oriented Service Coordinator/Dispatcher to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth coordination of our services across multiple branches.Key Responsibilities:Scheduling and Dispatch:...

  • Service Operations Coordinator

    1 month ago

    New Glasgow, Nova Scotia, Canada Randstad Full time

    Service Coordinator/DispatcherThe Service Coordinator/Dispatcher plays a pivotal role in ensuring seamless operations across multiple branches. This dynamic position involves coordinating with customers, field staff, and the operations team to guarantee timely delivery of services.Key Responsibilities:Scheduling equipment and personnel to maximize resource...

  • Service Operations Coordinator

    1 month ago

    New Glasgow, Nova Scotia, Canada Randstad Full time

    Service Coordinator/DispatcherThe Service Coordinator/Dispatcher plays a pivotal role in ensuring seamless operations across multiple branches. This dynamic position involves coordinating with customers, field staff, and the operations team to guarantee timely delivery of services.Key Responsibilities:Scheduling equipment and personnel to maximize resource...

  • Service Coordinator

    4 weeks ago

    New Glasgow, Nova Scotia, Canada Randstad Canada Full time

    Job Title: Service CoordinatorLocation: DartmouthOur customer is seeking an experienced Service Coordinator to assist the team in dispatching and ensuring seamless operations.The ideal candidate will be able to coordinate cranes, operators, support equipment, and personnel to meet customer requirements, while maintaining strong customer service and...

  • Service Coordinator

    4 weeks ago

    New Glasgow, Nova Scotia, Canada Randstad Canada Full time

    Job Title: Service CoordinatorLocation: DartmouthOur customer is seeking an experienced Service Coordinator to assist the team in dispatching and ensuring seamless operations.The ideal candidate will be able to coordinate cranes, operators, support equipment, and personnel to meet customer requirements, while maintaining strong customer service and...

  • Service Coordinator

    1 month ago

    New Glasgow, Nova Scotia, Canada Randstad Full time

    Job Title: Service CoordinatorLocation: DartmouthWe are seeking an experienced Service Coordinator to join our team. As a Service Coordinator, you will play a key role in assisting the team in dispatching and ensuring the wellbeing of our clients.Key Responsibilities:Assist the team in dispatching and coordinating tasksProvide exceptional customer service...

  • Service Coordinator

    1 month ago

    New Glasgow, Nova Scotia, Canada Randstad Full time

    Job Title: Service CoordinatorLocation: DartmouthWe are seeking an experienced Service Coordinator to join our team. As a Service Coordinator, you will play a key role in assisting the team in dispatching and ensuring the wellbeing of our clients.Key Responsibilities:Assist the team in dispatching and coordinating tasksProvide exceptional customer service...

  • Service Coordinator

    4 weeks ago

    New Glasgow, Nova Scotia, Canada Randstad Canada Full time

    Job Title: Service CoordinatorLocation: DartmouthOur customer is seeking an experienced Service Coordinator to assist the team in dispatching and ensuring seamless operations.The ideal candidate will be able to coordinate cranes, operators, support equipment, and personnel to meet customer requirements, while maintaining strong customer service and...

  • Service Coordinator

    4 weeks ago

    New Glasgow, Nova Scotia, Canada Randstad Canada Full time

    Job Title: Service CoordinatorLocation: DartmouthOur customer is seeking an experienced Service Coordinator to assist the team in dispatching and ensuring seamless operations.The ideal candidate will be able to coordinate cranes, operators, support equipment, and personnel to meet customer requirements, while maintaining strong customer service and...

  • Dispatching and Fleet Management

    1 month ago

    New Glasgow, Canada Sullivan Fuels Limited Full time

    **About the Role**: **Key Responsibilities**: **Dispatch Planning** - Schedule propane deliveries with efficiency, considering geography to minimize travel time and maximize delivery productivity. - Manage and coordinate drivers for filling bulk plants and cardlocks with fuel. - Monitor daily markets and rack pricing reports to plan deliveries. - Proactively...

  • Service Coordinator

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Campbell's Auto Service Full time

    This is a fantastic opportunity to join Campbell's Auto Service as a Service Coordinator. As a Service Coordinator, you will be responsible for addressing customer complaints and concerns, answering inquiries, and providing information to customers. You will also be responsible for arranging billing for services, arranging refunds and credits, and...

  • Pact Assistant Coordinator/dispatcher

    2 months ago

    New Westminster, Canada Purpose Society Full time

    Position: PACT Assistant Coordinator/Dispatcher Expected hours: 3:00pm-11:30pm; Tuesday-Saturday Location: New **Position: PACT Assistant Coordinator/Dispatcher** Expected hours: 3:00pm-11:30pm; Tuesday-Saturday Location: New Westminster, B.C. **Overview**: The New Westminster Peer Assisted Care Team (PACT) provides an alternative to the presence of...

  • Pact Assistant Coordinator/dispatcher

    2 weeks ago

    New Westminster, Canada Purpose Society Full time

    Position: PACT Assistant Coordinator/Dispatcher Expected hours: 3:00pm-11:30pm; Tuesday-Saturday Location: New **Position: PACT Assistant Coordinator/Dispatcher** Expected hours: 3:00pm-11:30pm; Tuesday-Saturday Location: New Westminster, B.C. **Overview**: The New Westminster Peer Assisted Care Team (PACT) provides an alternative to the presence of...

  • Dispatch Coordinator

    5 months ago

    New Tecumseth, Canada Majco Trucking Full time

    **About us** Majco Trucking is a small business in New Tecumseth, ON. We are professional, agile, professional, and our goal is to Grow our local Southern Ontario trucking division in FTL,LTL,& FLATBED. Our work environment includes: - Modern office setting - Work-from-home days - Growth opportunities - On-the-job training - Safe work environment - Casual...

  • Dispatcher

    5 months ago

    New Lowell, Canada Region of Huronia Environmental Services (2013) Ltd. Full time

    We are looking for a dispatcher/scheduler for our New Lowell yard. Major daily tasks of the dispatcher are as follows, but not limited to, arriving early to ensure drivers depart in a timely manor, helping drivers with directions to jobsites and paperwork questions, organizing driver paperwork from prior days to ensure all jobs attended have been recorded...

  • Dispatcher

    5 months ago

    New Minas, Canada PepsiCo Full time

    **Responsibilities** **Dispatcher - Moncton, NB** We are seeking a motivated and dynamic Logistics Distribution Transportation (LD&T) Coordinator to join our Atlantic Canada Traffic Team. Our LD&T Coordinators contribute to the success of PepsiCo Foods Canada through accurate and efficient dispatch of our fleet, analysis of current routes/runs to identify...

  • Automotive Parts Service Supervisor

    3 weeks ago

    New Glasgow, Nova Scotia, Canada Campbell's Auto Service Full time

    Job SummaryWe are seeking a skilled Automotive Parts Service Supervisor to join our team at Campbell's Auto Service. As a key member of our service team, you will be responsible for overseeing the daily operations of our parts department, ensuring seamless customer service, and maintaining a high level of productivity.Key ResponsibilitiesSupervise and...

  • Supervisor, Parts Service

    2 weeks ago

    New Glasgow, Nova Scotia, Canada Campbell's Auto Service Full time

    We are seeking a highly skilled Supervisor, Parts Service to join our team at Campbell's Auto Service. The ideal candidate will have a strong background in automotive parts service and excellent leadership skills.Key ResponsibilitiesLead a team of parts service technicians to ensure efficient and effective service delivery.Develop and implement...

  • Courier Delivery Driver

    2 months ago

    New Glasgow, Canada Mike's Courier Service Full time

    Mike’s Courier Service is currently seeking an individual for a courier driver. $17 / Hr Some weekend work during peak time (Nov-Dec) may be required **Approx 30-40 Hours a week** **We are seeking an individual who would be able to drive as well as cover dispatch in the office when needed.** The main responsibility of the courier driver is to deliver...