Service Coordinator
4 weeks ago
Location: Dartmouth
Our customer is seeking an experienced Service Coordinator to assist the team in dispatching and ensuring seamless operations.
The ideal candidate will be able to coordinate cranes, operators, support equipment, and personnel to meet customer requirements, while maintaining strong customer service and communication skills.
Key Responsibilities:
- Coordinate dispatching and scheduling to maximize resource utilization
- Regularly communicate with field staff and other branches to ensure seamless operations
- Develop and maintain daily, weekly, and monthly schedules to meet customer needs
- Assist with tracking crane fleet maintenance and ensure proper documentation is maintained
- Provide basic quotes and ensure customer needs are met from start to finish
- Create and manage job records, timesheets, and schedules
- Periodically travel to assist with branch coverage and engage with customers
- Uphold safety standards as the top priority
Requirements:
- Minimum high school diploma
- Additional certifications or education is an asset
- Experience in dispatch or estimating is preferred but not required
- Strong customer service and communication skills
- Ability to work well under pressure and manage time effectively
- Problem-solving, adaptability, and the ability to work independently
- Proficiency with Microsoft Office applications
Why Randstad?
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees.
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