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Personal Lines Insurance Specialist

7 months ago

Burnaby, Canada London Drugs Full time


Personal Lines Insurance Specialist  This position will require the insurance specialists to utilize their knowledge of insurance policies and markets to evaluate, recommend and sell plans to customers based on their needs. It will involve communicating with customers to match the customer’s needs, processing paperwork, and ensuring existing customer information is up to date.

Additional Responsibilities include: Service on-going client needs, advise on insurance matters, conduct needs assessment, recommend solutions, answer inquiries, conduct care calls and process renewals, endorsements, cancellations. Sell new policies/write new business to existing or new clients, retain existing book of business. Ensure that all new business quotes/policies are accurately recorded on the most current new business report, including lead information. Prepare documentation for insurers, complete applications for clients, issue insurance certificates, process changes and review renewals. Attend product knowledge seminars as directed by the Personal Lines Manager and Business Unit. Promote London Drugs in the community as a place to shop and a place to work. Ensure quality and service levels are maintained to Company standards. Ensure license is maintained in good standing and all necessary continuing education credits are obtained. The successful candidate will have the following: Excellent communication and telephone skills.  Strong selling skills.  Highly organized and able to multitask effectively and work under changing priorities. A level I, II or III general insurance license  Solid understanding of home, auto, and general insurance products  Ability to work with a sense of urgency.  Attention to accuracy on all documentation.  Able to use good judgment and reasonable care when dealing with customers, confidential information and sensitive situations. Employees must be available to work a flexible schedule, Monday through Sunday, at least 12 to 16 hours per week, day and evening shifts.

Benefits

Comprehensive medical, dental, prescription drug and vision coverage for you and your family Ensuring you and your family are taken care of Ongoing In-House Training & Education Courses Lifelong learning Employee Family Assistance Program Free confidential counseling Company matched RRSPs Helping you plan for your future Health & Wellness Enjoy discounted memberships with Goodlife Fitness Employee Recognition Program Tangible rewards for great work Employee Discount Program Sharing our success