Client Accounts Associate

3 weeks ago

Burnaby, Canada Simon Fraser University Full time
Union/Affiliation: C.U.P.E. Local 3338
Pay range: $28.82 hourly plus 14% in lieu of benefits SFU Department Descr: Student Services - Residences
Position Grade: 7
# of openings: 1
Biweekly Hours: 70

Who We Are

The SFU Guest Accommodations Team is a subunit within SFU Residence and Housing Department, coordinates the stay of individual guests year-round in The Simon and groups bookings between May and August in the private residence rooms. Under the direction of the Manager, Guest Accommodations, the SFU Guest Accommodations team ensures that the summer spaces are managed along with a robust summer student residence population. Each Summer Term the unused student residence rooms are turnover to be used for summer groups and guests and then at the end of the Summer Term the student residence rooms are turned over again for the start of the Fall Term for student use. This meets the primary needs of SFU Residences and Housing mission for student housing. The SFU Guest Accommodations team is responsible for working with various individual guests as well as external and internal groups that stay in SFU Residence during the summer. This includes communicating with group coordinators and guests via email and phone to ensure contract deadlines are met, inspecting rooms prior to their arrival, preparing room keys, coordinating the check-in process, and acting as a point of contact for the group during their stay. 

About the Role

Providing administrative assistance and accounting support for the Guest Accommodations unit within SFU Residence and Housing. The Client Accounts Associate helps with unit planning, coordinating, and tracking of individual guest and group bookings. Organizes all internal and external meeting room bookings, SFU department guest bookings and all long-term individual guest bookings. Checks the accuracy of information for guests and group bookings along with inspecting all guests and meeting rooms prior to arrival. Ensures that all Guest Accommodations financial accounts are accurate and balanced at the end of each month. Tracks and maintains Guest Accommodations inventory for amenity items, linen and guest and meeting room supplies. Participates in the training of our Student Conference Coordinators which are hired for the summer high season.

The ideal candidate will have the following skills, qualities or core competencies needed to be successful in the role:

55 wpm keyboarding skill with a high degree of accuracy.
Ability to perform credit card, debit card and cash transactions and to balance receipts with a high degree of accuracy.
Ability to use standard office applications (Word, Excel, and PowerPoint) at an intermediate level.
Ability to use housing software (e.g., StarRez).
Ability to write materials such as training procedures and confirmation letters.
Ability to maintain records with a high degree of accuracy.
Ability to identify and meet the needs of diverse client groups.
Ability to exercise mature judgment and initiative, and to handle confidential material with discretion.

Qualifications

High school graduation and two years of post-secondary education with training in word processing, database, and spreadsheet applications and office accounting procedures. 3 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

Good knowledge of office accounting procedures. Excellent organizational skills. Excellent customer service, interpersonal, and communication (oral and written) skills. Excellent problem solving and critical thinking skills.  Ability to balance all guest, client and group financial accounts with a high degree of accuracy. Ability to perform arithmetic calculations with a high degree of accuracy.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

An additional 14% pay in lieu of benefits  After 4 consecutive months in the position, pay in lieu of benefits is increased to 20%  Hybrid-work program for eligible positions

Additional Information

The assignment end date is January 5, 2026.

  • Client Accounts Associate

    3 weeks ago

    Burnaby, Canada Simon Fraser University Full time

    Union/Affiliation: **C.U.P.E. Local 3338** - Pay range: **$28.82 hourly plus 14% in lieu of benefits** - SFU Department Descr: **Student Services - Residences** - Position Grade: **7** - # of openings: **1** - Biweekly Hours: **70** **Who We Are** **About the Role** Providing administrative assistance and accounting support for the Guest Accommodations...

  • Accounting Associate

    1 week ago

    Burnaby, Canada Multivista Full time

    **Accounting Associate** **Hours of work**: Full time, 40 hours/week **Salary**: $45,000-$48,000 per annum based on experience **Location**: This is a hybrid role, with the ability to work from home and from our Burnaby, BC head office. For camaraderie and team effectiveness this role will be at our head office 1-2 days per week. (Close to hwy1 and BCIT...

  • Associate Account Manager

    4 days ago

    Burnaby, Canada TFG Financial Corporation Full time

    **Your Talent, Your Terms | Results, Recognition and Rewards** **Looking to start your career in equipment finance and/or sales?** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of...

  • Associate Account Manager

    1 month ago

    Burnaby, Canada TFG Financial Corporation Full time

    **Results, recognition and rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the largest independent commercial equipment finance companies in Canada. Our mission and purpose...

  • Associate Account Manager

    2 weeks ago

    Burnaby, Canada Ritchie Bros. Full time

    RESPONSIBILITIES - Meets and exceeds quarterly and annual sales targets driving revenue growth with excellent customer communication and service - Demonstrate competent sales abilities through successful presentation of products and of new and existing portfolio items - Partner with BDM to maintain relationships with new customers and sustain ongoing...

  • Associate Account Manager

    1 week ago

    Burnaby, Canada Ritchie Bros. Full time

    RESPONSIBILITIES - Meets and exceeds quarterly and annual sales targets driving revenue growth with excellent customer communication and service - Demonstrate competent sales abilities through successful presentation of products and of new and existing portfolio items - Partner with BDM to maintain relationships with new customers and sustain ongoing...

  • Associate Account Manager

    3 weeks ago

    Burnaby, Canada Ritchie Bros. Full time

    **Associate Account Manager** **-** **(** **23000022** **)** **Description** - Ritchie Bros. Financial Services (RBFS) is growing and has an immediate need for several - **Associate Account Managers (Inside Sales functions), **working - **remotely **and reporting to our head office in - **Burnaby, BC**.- We value - **Work Hard, Play Hard** individuals,...

  • Associate Account Manager

    2 days ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- ABOUT THE TEAM - Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and...

  • Associate Account Manager

    1 month ago

    Burnaby, Canada TFG Financial Corporation Full time

    **Your** Talent, Your Terms | Results, Recognition and Rewards** **JOB PURPOSE** The Associate Account Manager is the primary point of contact and customer interface for the Account Manager, and TFS business partners. The role facilitates and organizes the processing of customers’ financing transactions. The Associate Account Manager will assist...

  • Associate Account Manager

    1 week ago

    Burnaby, Canada Ritchie Bros. Full time

    **Responsibilities**: - Meets and exceeds quarterly and annual sales targets driving revenue growth with excellent customer communication and service - Demonstrate competent sales abilities through successful presentation of products and of new and existing portfolio items - Partner with BDM to maintain relationships with new customers and sustain ongoing...

  • Associate Account Manager

    2 months ago

    Burnaby, Canada TFG Financial Corporation Full time

    **JOB PURPOSE** The Associate Account Manager is the primary point of contact and customer interface for the Account Manager, and TFS business partners. The role facilitates and organizes the processing of customers’ financing transactions. The Associate Account Manager will assist processing customers through the sales funnel to assist the Account...

  • Associate Account Manager

    7 hours ago

    Burnaby, Canada TFG Financial Corporation Full time

    **JOB PURPOSE** The Associate Account Manager is the primary point of contact and customer interface for the Account Manager, and TFS business partners. The role facilitates and organizes the processing of customers’ financing transactions. The Associate Account Manager will assist processing customers through the sales funnel to assist the Account...

  • Pia Client Service Associate

    2 weeks ago

    Burnaby, Canada TD Bank Full time

    **PIA Client Service Associate**: - 425286BR **Job Category - Primary** - Wealth Management **Work Location** - 4660 Kingsway **Employment Type** - Regular **City** - Burnaby **Time Type** - Full Time **Province/State** - British Columbia **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** TD Private Wealth...

  • Pia Client Service Associate

    2 weeks ago

    Burnaby, Canada TD Bank Full time

    413115BR Wealth Management Burnaby, BC June 30, 2023 Company Overview Department Overview TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions and service to clients. **TD Private Investment Advice** offers clients the chance to...

  • Associate Account Manager

    1 week ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- RESPONSIBILITIES - Meets and exceeds quarterly and annual sales targets driving revenue growth with excellent customer communication and service - Demonstrate competent sales abilities through successful presentation of products and of new and existing portfolio items - Partner with BDM to maintain relationships with new customers and sustain...

  • Associate Account Manager

    7 days ago

    Burnaby, Canada Ritchie Bros. Full time

    RESPONSIBILITIES - Meets and exceeds quarterly and annual sales targets driving revenue growth with excellent customer communication and service - Demonstrate competent sales abilities through successful presentation of products and of new and existing portfolio items - Partner with BDM to maintain relationships with new customers and sustain ongoing...

  • Associate Account Manager

    1 month ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- ABOUT THE TEAM - Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and...

  • Pia Client Service Associate

    2 weeks ago

    Burnaby, Canada TD Bank Full time

    425286BR Wealth Management Burnaby, BC November 16, 2023 Hours 37.5 Workplace Model Onsite Pay Details Department Overview TD Private Wealth Management takes a sophisticated and holistic goals discovery approach to wealth planning and protection to provide highly personalized advice, solutions and service to clients. **TD Private Investment...

  • Associate Account Executive Marine

    1 week ago

    Burnaby, Canada Aon Full time

    Associate Account Executive-Vancouver Are you curious about the inner workings of risk as it relates to the Marine and Logistics industry? Interested in working with a team of experts who are generous with sharing their knowledge, and joining an industry leading, highly inclusive organization? If th

  • Associate Director, National Accounts

    1 week ago

    Burnaby, Canada Bank of Montreal Full time

    Application Deadline:06/13/2024Address:525 8th Ave SW East TowerJob Family Group:Commercial Sales & ServiceRole OverviewAs an Associate Director, National Accounts, you will be working with a portfolio of large automotive dealership groups, daily car rental/leasing companies and truck dealerships (E