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Client Accounts Associate
3 weeks ago
Union/Affiliation:
**C.U.P.E. Local 3338**
- Pay range:
**$28.82 hourly plus 14% in lieu of benefits**
- SFU Department Descr:
**Student Services - Residences**
- Position Grade:
**7**
- # of openings:
**1**
- Biweekly Hours:
**70**
**Who We Are**
**About the Role**
Providing administrative assistance and accounting support for the Guest Accommodations unit within SFU Residence and Housing. The Client Accounts Associate helps with unit planning, coordinating, and tracking of individual guest and group bookings. Organizes all internal and external meeting room bookings, SFU department guest bookings and all long-term individual guest bookings. Checks the accuracy of information for guests and group bookings along with inspecting all guests and meeting rooms prior to arrival. Ensures that all Guest Accommodations financial accounts are accurate and balanced at the end of each month. Tracks and maintains Guest Accommodations inventory for amenity items, linen and guest and meeting room supplies. Participates in the training of our Student Conference Coordinators which are hired for the summer high season.
- 55 wpm keyboarding skill with a high degree of accuracy.
- Ability to perform credit card, debit card and cash transactions and to balance receipts with a high degree of accuracy.
- Ability to use housing software (e.g., StarRez).
- Ability to write materials such as training procedures and confirmation letters.
- Ability to maintain records with a high degree of accuracy.
- Ability to identify and meet the needs of diverse client groups.
- Ability to exercise mature judgment and initiative, and to handle confidential material with discretion.
Full
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