Manager, Accounts Receivable

1 month ago

Calgary, Canada Alberta University of the Arts Full time

The Opportunity

Competition #2425-NO-MP-13

The Manager oversees direct reports in cashier services, treasury, revenue, receivables, and general accounting, providing functional guidance on student payments, awards, and student account information to ensure compliance and meet operational needs. As a member of the AUArts leadership team; this role is responsible for championing and integrating equity, diversity, and inclusion, strategic partnerships, and enrollment management principles.

Key Responsibilities:

Treasury, Billing and Collections

Ensure timely and accurate billing and recording of tuition and other university revenue. Oversee cash receipts, deposits, and reconciliation with bank statements, ensuring secure handling and compliance with university policies and internal controls. Manage the full life-cycle of student accounts, including fee assessment, collections, reconciliations, and refunds. Responsible for the system configuration of students fees and accounts within the Student Information System (SIS), including regular system upgrades and testing. Address account holds, discrepancies, and overdue payments; communicate payment schedules and deadlines to students and faculty. Oversee third-party billing agreements and invoicing for student funded sponsors (e.g., First Nations and government agencies). Liaise with internal departments, and works closely with the Office of the Registrar, to communicate student account updates and provide guidance on tax receipt eligibility. Reconcile third-party accounts (e.g., AUArts Student Association, SAIT, and City of Calgary UPass fees, etc.) Develop reports and analyses to support billing and collections functions.

Process Improvements, Reporting, Controls and Audit Support

Ensure compliance with university financial policies, government regulations, and accounting standards. Maintain internal controls to safeguard university revenues and minimize financial risks. Regularly review and optimize accounts receivable and cash management processes, incorporating technology and best practices. Develop and implement streamlined policies and procedures for billing, collection, cash handling, and banking activities. Identify opportunities for automation within the receivables and cash management processes. Maintains internal training documentation and cross-training team members for continuity. Support annual audit preparation and respond to audit inquiries. Assist with additional reporting and special projects as needed.

Team Management

Manage and lead Accounts Receivable team. Develop team members through coaching, training, objective setting, ongoing feedback, and recognition. Manage people resources, including delegation of work, managing Dayforce requests, including for time off, and recruiting for vacancies. Effectively lead employees through organizational, systems, process and other changes. Develop short- and long-term team goals and strategies.

Qualifications:

The following qualifications have been determined to promote likelihood of

success in the role. In alignment with the principles of inclusion, individuals with an alternative equivalent qualification may be considered.

Undergraduate Degree in business administration, or equivalent Member in good standing with Chartered Professional Accountants Alberta (CPA) 5 years related experience in financial administration and accounts receivable, including supervisory experience Demonstrated experience with overdue accounts and debt collection Proficiency in accounting software (e.g., Sage 300), Microsoft Excel and financial systems integration Proficiency in data reporting and analysis Finance and accounting experience in a post-secondary environment is an asset Knowledge of post-secondary legislation, policies, and procedures is an asset Demonstrated experience with Student Information Systems (e.g., Banner) is an asset Demonstrated experience with Enterprise Resource Planning Systems is an asset

Competencies:

AUArts has established five common competencies to promote unity of vision and action in the organization. Responsibilities of leaders include the following: 

Healthy Spaces 

Create and maintain a respectful working environment.  Lead by example creating respectful dialogue standards.  Champion expectations related to physical and mental health, safety, and wellness. 

Active Inclusion 

Create and maintain an environment of active inclusion.  Lead by example implementing equity, diversity, inclusion, and accessibility principles.  Champion Indigenous strategies, equity, diversity and inclusion programs, policies, and communications. 

Creative Innovation 

Evaluate current practices and propose innovative solutions.  Lead implementation of projects with a change management focus. Champion change and actively support new initiatives. 

Collaborative Practice 

Create and maintain active collaboration within and between teams.  Lead by example cultivating effective communication throughout the organization. Cultivate strong relationships with internal stakeholders. 

Strategic Leadership 

Create and implement operational plans, reviews, and projects. Ensure policy, budgetary and legislative compliance within department.  Champion employee engagement by establishing and expanding best practices, employee development and continuous learning. 

What We Offer

Comprehensive benefits package including pension and health spending account Annual vacation accrual starting at 24 days, 9 Management Flex days, Personal days, and other types of leave Paid time off over the University closure from December 24 – 31 Flexible / hybrid work arrangements

The starting annual salary will be dependent upon skills, education and experience.

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