UX Content Strategist
1 month ago
How you’ll make an impact:
Advocate for user experience in all stages of product design and development, emphasizing the importance of clear and accessible language. Lead user-centered communication strategies and collaborate with Product Management, Design, and Engineering teams across cross-functional groups to ensure the integration of technical language and user-friendly content throughout the product life cycle, emphasizing clarity and accessibility in product development. Develop and maintain a comprehensive content governance framework that includes writing standards, style guides, taxonomies, and content migration plans, all adhering to best practices for product language and terminologies. Conduct comprehensive quarterly content audits using analytics tools to identify inconsistencies and usability issues in our current system (, MyGeotab and MyAdmin, and relevant content). Establish and enforce consistent, human-centered naming conventions for features and controls across the system. Facilitate training sessions on the importance of consistent, user-centric content writing. Continuously review and update content to reflect changes in product features and user needs. Monitor user feedback and analytics to continually refine content strategy and improve system usability.
What you’ll bring to this role:
3-5 years of UX writing, content design, and content strategy experience. Experience with copy and content design throughout the customer lifecycle. Ability to create impactful written work and business results - a portfolio showcasing work is considered a strong asset. Familiarity with methodologies like Agile, Design Thinking, Lean UX, and Lean Startup. Proficiency in rapid prototyping tools, especially Figma. Experience with tools like Framer and InVision is beneficial. Experience managing an online documentation repository using a CMS or a static site generator. Ability to produce high-quality content for user interfaces, with a keen eye for detail. Exceptional written and verbal communication skills. A track record of effective collaboration with cross-functional teams. Experience in presenting project updates and reports to senior management. Working within an agile environment. Bachelors degree in a related field and UX Writing Fundamentals Certification or equivalent is preferred. #LI-GF1If you got this far, we hope you're feeling excited about this role Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.Why job seekers choose Geotab:Flex working arrangementsHome office reimbursement programBaby bonus & parental leave top up programOnline learning and networking opportunitiesElectric vehicle purchase incentive programCompetitive medical and dental benefits Retirement savings program *The above are offered to full-time permanent employees only How we work:At Geotab, we have adopted a working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technologyWe believe that ensuring diversity is fundamental to our future growth and progress and is an integral part of our business. We believe that success happens where new ideas can flourish – in an environment that is rich in diversity and a place where people from various backgrounds can work together. Geotab encourages applications from all qualified individuals. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . Click to learn more about what happens with your personal data.-
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