On-Site Audio-Visual Service Technician

7 months ago


Toronto, Canada Diversified Full time

On-Site Audio-Visual Service Technician

Toronto, ON, Canada Req # Tuesday, May 21,

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.
 

Our dedicated teams craft solutions experienced by millions every day including:

oFostering communication and collaboration within multi-national companies worldwide
 

Founded in , we’re a global organization serving local needs with associates worldwide. Learn more at and follow us on and .

What part will you play?

This position provides operational and technical support of installed Audio Visual equipment and systems located within huddle spaces, meeting rooms, boardrooms, executive spaces, divisible conference rooms, collaboration rooms, auditorium and open areas.

What will you be doing?

Working knowledge or strong ability to provide technical support for: Advanced AV Systems, Display technologies from Samsung including Samsung Magic Info, Microsoft Surface Hubs, Microsoft Teams based devices such as Crestron Flex, Room booking systems, Biamp Audio (Program and Speech, DSP based systems; Projection and Display Devices; Video Wall Display Systems; Digital Signage Systems; Streaming, Webcasting, Wireless Microphones / RF Systems; PTZ Wall Cameras and Crestron XIO, Dante Domain Manager

Respond to escalated 3rd level customer support issues. Working within a support desk environment with ability to document and follow through on executing outstanding service tickets. Conduct regular system checks and Preventative Maintenance visits / reports to identify trends, improvements, and ongoing issue resolution through manufacturer.  Ongoing Daily/weekly preventative maintenance visits and reporting to the Service Team to ensure equipment and customized space functionality is ready for use.  Work with manufacturers to develop relationships related to equipment servicing (technical support, securing return authorizations, complete repair/replacement functions required to resolve customer issues) Identifying defective or failed equipment and take ownership to resolution, escalation, replacement of spares and updating asset inventories. Interface with equipment manufacturers, developers, engineers, and project managers on the client’s behalf to provide resolutions for highly complex systems.  Provide an accurate diagnosis of faults, removal, repair, test, implementation and operation of all aspects of audio visual, video conference, display and presentation technologies.  Participate in and drive continuous improvement activities across AV technologies and collaborate with client’s business technology team to improve/evolve technology solutions. Provide customer with an elevated level of AV tech competencies & support Develop an on-going customer relationship, resulting in future customer loyalty

Physical Working Environment:

Client Site, Office Building, located downtown Toronto. Reporting to site daily.

What do we require from you?

Education/Certifications:

High School graduate. A two-year diploma from a Technical School, or equivalent experience.

Required/Desired Knowledge, Experience and Skills:

CTS certification from AVIXA + manufacturer certs (Evertz, Biamp, Crestron, Microsoft, Samsung, Magic Info) Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling  Preference given to 3-5 years of experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections.  Competencies in Microsoft Teams, Surface Hub, and video IPTV, Streaming, Webcasting products.  Understanding of AV Networking, System Administration, and backend AV system. Desired. Competencies in Crestron control systems (trouble shooting, basic communication concepts and protocols).  Must be able to be very client facing and work with high level executives in high pressure meeting situations. 
  • Project Manager

    6 months ago


    Toronto, Canada Quest Audio Visual Full time

    Quest Audio Visual is Canada’s premier audio visual provider for live corporate conventions, trade shows and events. We are currently looking for Driver/Warehouse Technicians. At Quest Audio Visual, our meticulous attention to detail shows in the outcome of each project. We do it right! **Job Overview **The Project Manager role plays an integral part of...

  • Audio Visual Installer

    4 months ago


    Toronto, Canada Spotlight Audio Visual Industries Inc Full time

    **Job Title**: Audio Visual Installer **Location**: Toronto, Ontario **Job Type**: Full-time / Part-time / Contract **Company**: Spotlight Audio Visual Industries **Salary**: $27-32.00 **About Us**: Spotlight Audio Visual Industries is a leading provider of audio-visual production services for live events and Installations, offering cutting-edge...


  • Greater Toronto Area, Canada Branch Audio Visual Full time

    **Position: Audio Visual Installation Technician** **Summary** Responsible for the installation and testing of electronic communications equipment, including but not limited to, cable, fiber optics and electronic devices. The Installation Technician is responsible for installing hardware in the most efficient and effective manner. All installations must...


  • Toronto, Canada Quest Audio Visual Full time

    Quest Audio Visual is Canada’s premier audio visual provider for live corporate conventions, trade shows and events. We are currently looking for Driver/Warehouse Technicians. At Quest Audio Visual, our meticulous attention to detail shows in the outcome of each project. We do it right! Key Job Responsibilities: Driver: Reports to the warehouse manager,...

  • Warehouse Associate

    6 months ago


    Toronto, Canada Quest Audio Visual Inc Full time

    Job Description **Position**: Warehouse Associate **Reports To**: Warehouse Manager **Job Overview**: The Warehouse Associate role plays an integral part of the Quest Audio Visual team. Below is a list of elements necessary to fulfilment of the role. Duties and Responsibilities (Including, but not limited to) - Help promote a company culture that...


  • Toronto, Canada YOUR HOME AUDIO & VISUAL Full time

    Education: Secondary (high) school graduation certificate - Experience: 2 years to less than 3 years - or equivalent experience - ** Work setting**: - Repair - On-site customer service - Various locations - Installation - ** Tasks**: - Install electronic equipment - Inspect and test electronic equipment and assemblies - Diagnose and locate circuit,...


  • Toronto, Canada Quest Audio Visual Inc Full time

    **JOB POSTING**: Associate Account Executive - Quest Audio Visual Job Summary Quest Audio Visual attributes its success to the strength of all the diverse talent throughout the different departments. To build on this momentum, we are growing our Sales team and seeking an Associate Account Executive to join our team, reporting to the Senior Director of...


  • Greater Toronto Area, Canada Your Home Audio Visual Full time

    Your Home Audio Visual is Toronto’s finest, high-end, custom installation company. Specializing in residential and commercial system installations, we are seeking qualified, experienced system technicians to conduct installations involving new construction, retrofit and existing construction projects in residential and commercial projects. The typical...

  • Account Executive

    7 months ago


    Toronto, Canada Quest Audio Visual Inc Full time

    **JOB POSTING**: Account Executive - Quest Audio Visual Job Summary Quest Audio Visual attributes its success to the strength of all the diverse talent throughout the different departments. To build on this momentum, we are growing our Sales team and seeking a highly qualified Account Executive to join our team, reporting to the Senior Director of Growth and...


  • Toronto, Canada Quest Audio Visual Full time

    **About Quest AV** Among industry professionals, Quest AV is well known for successfully supporting event productions for corporate meetings and social events. We’ve built a solid reputation based on our: - Impeccable service to be creative and innovative with our client’s needs in mind - State-of-the-art equipment - Premium value in our dedication to...


  • Toronto, Canada Van Valkenburg Communications Full time

    **VVC Audio/Visual Productions** **Live Event Staging, Audio/Visual, Video & Web Technician** **(Salary range $25.00/hr. - $30.00/hr. w/ access to benefits)** **PURPOSE** Have you ever attended or watched a live corporate event and wondered who puts everything together and makes it shine? Well, that's us! Van Valkenburg Communications (VVC) is an Industry...


  • Toronto, Canada CCR Solutions, Inc Full time

    CCR Solutions is looking for freelance and fulltime **Audio Visual Technicians.** Permanent/full time positions include opportunities for advancement, benefits packages, and aggressively competitive wages. Working in hotels, meeting venues and corporate locations all across North America since 1995, CCR Solutions is at the forefront of providing the latest...


  • Toronto, Canada Wyndham Hotels & Resorts Full time

    Dolce is now seeking a Audio Visual Technician to join our team at Dolce Intl BMO Canada in Toronto, Ontario. **Job Summary**: Wyndham Hotels and Resorts is searching for a Audio / Visual Technician who will be reporting to Audio / Visual Manager. Audio / Visual Technician will coordinate audio / visual classroom requirements. To assist participants with...


  • Toronto, Canada CCR Solutions, Inc Full time

    CCR Solutions is looking for fulltime **Audio-Visual Venue Technicians **working out of venues/event spaces in the Greater Toronto Area. Permanent/full time positions include opportunities for advancement, benefits packages, and aggressively competitive wages. CCR is all about teamwork both internally and externally, with a family culture filled with...


  • Toronto, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Technician Ll

    3 months ago


    Toronto, Canada Paladin Technologies Full time

    Paladin Technologies has emerged as the largest complex systems integrator in Canada. As a leader in the design, deployment, optimization, management, and maintenance of communication and digital networks, Paladin can meet the needs of clients on a national scale, while providing local support. The experts that make up Paladin’s teams stay at the...


  • Greater Toronto Area, Canada Hi!Funjob Inc. Full time

    **About us** Hi!Funjob Inc. is a small business in Greater Toronto Area, ON. We are professional, agile, and professional. Our work environment includes: - Modern office setting - Food provided - Growth opportunities - Own vihicle Full G License - Own tools - GTA Based, travel to job site on dailly basis - Familiar with Luxury Audio Visual Brands like:...


  • Toronto, Canada Diversified Full time

    What part will you play? This position provides operational and technical support of installed Audio Visual equipment and systems located within huddle spaces, meeting rooms, boardrooms, executive spaces, divisible conference rooms, collaboration rooms, auditorium and open areas. What will you be doing? Working knowledge or strong ability to provide...


  • Toronto, Canada Universal Soul Service Corp. Full time

    **AAV COORDINATOR & OPERATOR** You will be responsible to set up and operate the video, audio, and lighting equipment used to facilitate our livestream programming in multiple languages. Assemble and operate microphones, mix sound boards, coordinate graphics, operate spotlights, manage video recordings, and provide technical support for corporate events...

  • Audio Visual

    3 months ago


    Toronto, Canada Ignite Technology Full time

    **Audio Visual (Teleconferencing) Technician - Intermediate Level Position** **Please note the salary is negotiable for this role** **Location**: Toronto, Ontario **Role** If you love to work on configuring and installing complex AV systems that focus on video conferencing and collaboration solutions, this is the team and organization for you. The Audio...