Dispatcher

7 days ago


Laval, Canada AIM Kenny U-Pull Full time
Job Description

Salary starting at $19.60/Hour 
Permanent full-time position (40 hours / week) 
On site work only (no hybrid mode)
Workplace: 3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada
Schedule: Tuesday to Saturday, available between 7:30 a.m. and 8:00 p.m. 

Do you dream of a stimulating job ? This one's for you

As a dispatcher, you'll be responsible for planning and coordinating the pick-up of vehicles at our customers' sites.

More specifically, in addition to having lots of fun, you'll be responsible for : 

  • Planning and organizing drivers' work
  • Confirm pick-up contact details (name, address, telephone)
  • Confirm car status (accident, burned, stolen, flat tires, etc.)
  • Check towing availability and offer customers a towing slot;
  • Complete purchase orders and other transactional documents
  • Work with internal customers: call center agents, branch managers, buyers and drivers
  • Answer internal customer calls in an efficient, courteous and professional manner
  • Enter data
  • Ensure a quality customer experience by relaying detailed and accurate information to drivers
  • All other related tasks

Qualifications

What it takes to excel in this role : 

  • Provide outstanding customer service
  • Be bilingual (French and English, spoken and written)
  • Enjoy being part of a team and actively participate in team spirit
  • Demonstrate courtesy and professionalism
  • Be resourceful
  • Basic knowledge of Microsoft Excel, Word and Outlook


Additional Information

At Kenny U-Pull, we're proud to give used vehicles a second life. Our 27 auto recycling centers in Quebec, Ontario, New Brunswick and Nova Scotia are supported by over 400 employees who are passionate about innovating the used vehicle market and creating a greener environment for generations to come. Since 2008, we've recycled over a million vehicles, and counting  

Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized world leader in the metal recycling industry, with more than 125 sites, 4,000 employees worldwide and annual sales of over $3.5 billion. 

**  Vacation accrues bi-weekly and is pro-rated during any partial year of employment.


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