Customer Service Specialist CSS

4 weeks ago


Edmonton, Canada KAG Canada Full time

Our Customer Service Specialists (CSS) provide support to the day-to-day Operation in the Edmonton Terminal through the efficient and professional administration of full-cycle customer service duties that assist our customers, operations team, and professional truck drivers. 

Strong and professional interpersonal and communication skills are a must The successful candidate must be able to work in a fast paced environment with little downtime.

This position has the possibility of turning into a dispatcher role. We are recruiting for a night shift role, where everyday is dynamic and involves taking orders and entering in the system, communicating orders and any changes to assigned drivers as well as ongoing monitoring of the system for requests for support. 

We offer:

Competitive compensation including immediate company-paid benefits package for you and your family

RRSP/DPSP matching program, annual bonus opportunities, and scholarships opportunities for your children

Referral reward payments up to $2,000 available per successful hire (certain conditions apply)

Remember, Refer and Earn External applicants should apply online on the Career Opportunities page found under the Join Our Team link at External applicants in consideration will adhere to a criminal record search. 

We love diversity KAG Canada is an equal opportunity employer that embraces diversity in the workplace and equivalently considers applications from qualified women, men, visible minorities, aboriginal peoples, and persons with disabilities. We welcome applications from all interested individuals; however, only those candidates selected for an interview will be contacted.



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