Field Case Manager
3 weeks ago
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today
What you will be doing
PRIMARY DUTIES AND RESPONSIBILITIES:
Practice Management
Customizes program elements to meet the needs of assigned prescribing physicians;
Adherence to College of Nurses standards of nursing practices;
Reviewspatientstatusandassiststheprescribingphysiciantocompletepatientenrolment,prepareSpecial Authorization (SA) petitions for public or private coverage by auditing patient charts, assessing previous therapies and tests in order to complete the SA;
Proactively assesses programs and makes suggestions to enhance outcomes and quality of service;
Completesallrelevantreports(programspecificreports,expenses, required standards.
Patient Support
Welcomes each patient to the program and captures required patient information;
Provides therapy guidelines to patients and physicians;
Ensurespatientservicesarecoordinatedandtracked,accordingtoKPI’s,resultinginexpeditedaccessto therapy;
CoordinatesprivateandpubliccoverageactivitydirectlywithinsurersfollowingprogramStandardOperating Procedures;
Follow up with patient the outcome of reimbursement navigation;
Provide information and navigate patient through financial assistance;
Assist patient with pharmacy selection and coordinate drug delivery;
Assist patient with coordination of therapy and ongoing patient monitoring;
Reports Adverse Events / Severe Adverse Events following program Standard Operating Procedures.
IdentifiesobstaclestoobtainingcoverageandchannelsthisinformationtotheProgramManagerand/or Associate Program Manager.
Mentorship/Peer Support
Assists in training and development of new FCM as needed
Supports and assists peers through regular and ongoing communication.
Develops and maintains a positive relationship with the Program Patient Support team.
Providestimely patient and clinic information as needed, through specific means used by the program.
Client Interface
Participates in scheduled KOL physician meetings with Sales Representatives;
Developsstrongworkingrelationshipswithphysiciansandphysicianofficestaff,providingadditionaloffice support to ensure smooth maintenance of patients enrolled in the program as needed;
Proactively provides assistance to resolve client issues with regards to assigned physicians;
Attends scheduled Continuous Medical Education events and reports new activities;
ProvidesinservicepresentationtoKOLphysiciansincollaborationwiththeSalesRepresentativesonnew program initiatives.
Provide training to physicians and clinics on program and new initiatives approved by the client.
Acts a liaison and provides ongoing feedback to the Patient Assistance Program based on observations in the fieldandfeedbackfromcustomersasitpertainstoqualityofservices,training,andotherareasofimportance.
OngoingmaintenanceofcommunicationwithProgramManager,physicians,physicianofficestaff,client representatives, patients and nursing team as required;
Other
Completesallrelevantreports(timesheets,expenses,mileage, per required standards.
The Field Case Manager will also be assigned other duties and tasks as required from time to time.
May be required to be on standby/ on call as part of this role.
What your background should look like
EXPERIENCE AND EDUCATIONALREQUIREMENTS:
RNorRPN;;RegistrationwiththeCollegeofNursesintheprovinceofemploymentisrequired;case management experience preferred;
Minimum three (3) years nursing experience in a clinical setting an asset;
Available to travel within an assigned territory, some overnight travel may be required;
BCLS may be required depending on therapeutic area of program;
Valid Driver’s License, current auto insurance policy and access to reliable transportation, for regionaltravel;
Experience and background in various therapeutic areas is an asset;
Normallyrequiresaminimumoffive(5)yearsinpublicorprivatethirdpartyreimbursementarenaor pharmaceutical industry in sales, managed care, or clinical support,
Background in business administration (pharmaceutical) sales and marketing an asset;
Knowledge of private and public reimbursement structure, systems, and process an asset
Experiencewithreimbursementnavigation,specialauthorization,appealsprocessandconductingfield-based reimbursement support and consultation an asset;
Strong analytical skills including interpretation of regulation and legislation an asset;
Fluency in French and/or English may be required depending on program and geographic location.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
Knowledge of pharmaceutical distribution industry
Strong customer service skills
Strong business acumen
Strong analytical and mathematical skills
Strong critical thinking skills
Ability to communicate effectively both orally and in writing
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Excellent presentation skills
Intermediate knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Hold and maintain a valid, non-expired, unrestricted driver’s license
#LI-NA1
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.
Schedule
Full time
Affiliated Companies:
Affiliated Companies: Innomar Strategies-
Lead Case Manager
4 weeks ago
Vancouver, Canada Learning Disabilities Society Full time**Lead Case Manager** **Purpose of Position** - The Lead Case Manager monitors the implementation of individualized learning programs and supports LDS Instructors with best practices. The position reports to the Director of Education and works collaboratively with LDS staff to ensure the efficacy of service delivery.**Roles and Responsibilities**- Lead LDS...
-
Disability Case Manager
4 weeks ago
Vancouver, Canada ACCLAIM ABILITY MANAGEMENT INC. Full time**Disabiliy Case Manager** Are you passionate about health, wellness and playing a positive role in assisting individuals in their return to work? Do you enjoy working in a dynamic, flexible and collaborative environment where you are encouraged to share your ideas? Are you well organized with strong customer service skills and able to demonstrate empathy?...
-
Coordinator of Case Management- Vne
4 weeks ago
Vancouver, Canada MOSAIC Full time**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME...
-
Case Manager
2 weeks ago
Vancouver, BC, Canada Progressive Intercultural Community Services Society Full timeJob Title: Case Manager Location: PICS Surrey Head Office Project: Career Paths Hours: 35 hours per week Reports to: Manager Wage: $25 - $27 The Career Path for Skilled Immigrants program provides customized services that assist skilled immigrants (in sales and service) obtain employment in their specialized field. It provides skills and...
-
Disability Case Manager
7 days ago
Vancouver, Canada Canada Life Assurance Company Full time**Job Description**: We are looking for a **Disability Case Manager** Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor...
-
Manager, Case Management Research Project
4 days ago
Vancouver, Canada MOSAIC Full time**MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME...
-
Case Manager, Disability Management
3 weeks ago
West Vancouver, Canada District of West Vancouver Full timeLocated on the traditional, ancestral, and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation, and arts amenities. Our dedicated staff deliver services, operate facilities, and run the programs that enhance the well-being of our...
-
Disability Case Manager I
4 weeks ago
Vancouver, Canada The Co-operators Full time**Position Overview**: **Company**:CLIC **Number of Positions**: 1 **Language**: This role operates in English. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is...
-
Student Case Coordinator
4 weeks ago
Vancouver, Canada Langara College Full timeInterested in a career at Langara College?_ Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply! Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with...
-
Field Personnel Manager
4 weeks ago
Vancouver, Canada EllisDon Corporation Full time**Connect with us **LinkedIn**, **Instagram**, **Facebook**, **Twitter** **Thinking about a change?** We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core **values** empower people to deliver great careers to one another and develop creative solutions for complex problems on some...
-
Case Manager
4 weeks ago
Vancouver, Canada YWCA Metro Vancouver Full timeUnder the general supervision of the Case Manager Coordinator, the Case Manager is responsible for working closely with job seekers to assess service suitability and develop and implement employment action plans. **Responsibilities**: - Work as part of a multi-faceted and multi-agency team to deliver a comprehensive employment program designed to meet the...
-
Case Management Coordinator, Casual
4 days ago
Vancouver, Canada Legal Aid BC Full time**Location**: Vancouver, BC **Status**:Casual to September 29, 2023 **Affiliation**:BC General Employees Union (BCGEU) **Salary range**:Job Class 13 ($53,904 - $61,603) **Competition #**:B018-23 **Application Deadline**:June 19, 2023 We are seeking a **Case Management Coordinator, Casual **to join our team. **The Opportunity** As **Case Management...
-
Immigration Case Coordinator/assistant
4 weeks ago
Vancouver, Canada AzureHR Full timeOur mission is to provide flexible and cost-effective human resource solutions to our clients. We firmly believe in providing the highest quality of service, with the utmost professionalism, at all times. **Responsibilities**: - Coordinate and manage immigration cases for clients, ensuring adherence to deadlines, requirements, and legal procedures. -...
-
Vancouver, Canada Bell Full timeAs the largest high-tech team in Canada, Network and Technology Services builds cutting edge fibre and 5G networks that drive how Canadians connect with each other and the world! Our team is at the forefront of developing Bell’s leading products and services: Fibe TV and Internet, Wireless, Smart Home, cloud, security and IoT. We enable the delivery of...
-
Crf Case Worker
7 days ago
Vancouver, Canada The Salvation Army Belkin House Full time**EMPLOYMENT OPPORTUNITY** The Salvation Army British Columbia **POSITION: CRF Case Worker (Regular, Part-time)** **FACILITY : Belkin House Vancouver** **JOB NO.: 1452** **RESPONSIBILITIES** - To effectively supervise a primary caseload of CSC clients; to conduct in-house interviews with residents and to log these in the casework notes; to assist other...
-
Case Worker
4 days ago
Vancouver, Canada Elizabeth Fry Society Full time**JOB POSTING** **Job Title: Case Worker Status: Relief** **Program: Third-Party Administration Start Date: ASAP** **Location: Vancouver (Pender)** **Hourly Rate: $26.74** **Schedule: Monday - Friday 8:30am - 4:30pm** **Posting #: 23-094** **Closing Date: June 18, 2023** The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization...
-
Case Manager
4 weeks ago
Vancouver, Canada Immigrant Services Society of BC Full time**Summary**: Reporting to the Manager, Job Quest Program, facilitates the delivery of online learning project for Migrant Workers to support for the enhancement of their communication skills and language support for their community connection and enhance job retention. Provides ongoing support to clients, which may include training clients with limited...
-
Bilingual Disability Case Manager
4 weeks ago
Vancouver, Canada Sun Life Full timeYou are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...
-
Field Manager
5 days ago
Vancouver, Canada Maison Exteriors Full time**Field Manager** **Company Description** We are an exciting, growth-oriented, building envelope company that is driven to provide exceptional customer service in the industry through a team of exceptional people. We are extremely service focused and strive to always exceed expectations. We encourage our team to grow vertically within the company providing...
-
Case Management Assistant
1 day ago
Vancouver, Canada PLEA Community Services Society of BC Full timePLEA Community Services is currently seeking a **Regular Full-Time Case Management Assistant** for our Folkstone-Vancouver team. The proposed start date for this position is as soon as possible. This position requires BCGEU membership. The Case Management Assistant provides a range of administrative and technical services to support the day-to-day...