Case Management Assistant

2 weeks ago

Vancouver, Canada PLEA Community Services Society of BC Full time

PLEA Community Services is currently seeking a **Regular Full-Time Case Management Assistant** for our Folkstone-Vancouver team. The proposed start date for this position is as soon as possible. This position requires BCGEU membership.

The Case Management Assistant provides a range of administrative and technical services to support the day-to-day operations of PLEA's programs and services.

**Position Type**: Regular Full-Time
**Location**: Vancouver, BC
**Hours of Work**: The _usual _hours of work in this position are Monday to Friday from 8:30AM to 4:00PM, based on 35 working hours per week.

**Minimum Requirements**: a Bachelor's degree in a related field.

**Who We Are**:
PLEA is an accredited, not-for-profit, charitable community services agency that has operated throughout BC for more than 40 years. We deliver high quality, innovative services to children, youth, adults, and families facing significant challenges in their lives. PLEA is an ally in reconciliation. The organization is committed to providing culturally safe programs and continuing to work towards breaking down the barriers that cause harm to Indigenous people and communities.

**What You Will Do**:

- Provide information to program participants and visitors, assist with the intake process, and respond to queries with regards to the agency and the services provided including making informal referrals to other resources.
- Research, compile, review, reconcile and/or maintain a variety of information and records. Ensure that filing systems, records, and program folders are current, accurate, and effectively meet service delivery requirements.
- Assist contractors, staff and managers with preparing a variety of reports and records required to meet accountability and quality assurance requirements. Maintain program participant and program information using spreadsheets and/or database software.
- Produce and organize participant and service summary and statistical reports, as well as financial and program-efficiency related reports. Track program and contract deliverables and provide data/cost analysis where required. Act as the administrative liaison with funders and provide first line resolution of issues. Ensure that reports are sent out to various partners as required.
- Track individual contract details and communicate information effectively between internal/external partners. Act as the liaison with regards to the gathering of detailed information for the processing of payments to contractors.
- Provide practical assistance to staff with regards to program operations and administrative requirements, and respond to inquiries from partners regarding the services provided, and the process for making referrals.
- Transcribe referral data to internal systems, and ensure that all statistical data is current, complete and accurate.
- Provide orientation and ongoing support to program staff on using internal systems, including the development of tutorials to provide readily accessible assistance.
- Serve as the receptionist when required; answer telephones and in person inquiries and route to appropriate staff members; sort and distribute incoming mail and prepare outgoing mail; operate a variety of office equipment and ensure these are regularly maintained and in good working order. Help troubleshoot computer and internet issues prior to referring to IT services.
- Make arrangements for meetings, appointments and travel as required. Assist in making arrangements for special events, conferences and other community initiatives. Prepare agendas and record minutes at meetings when required.
- Ensure that all records, reports, and documentation pertaining to service delivery are accurate, complete and in compliance with PLEA's policies and procedures.
- Ensure that the agency's records are safely stored and organize retrieval and control of records as required.
- Protect and uphold confidentiality.
- Perform other related duties as required.

**What You Will Bring**:

- Demonstrated ability to type 60 words per minute and efficiently operate a PC and other office equipment.
- Strong organizational, time and general management skills.
- Demonstrated ability to communicate effectively orally and in writing, including communicating with the public, and agency personnel in a friendly and effective manner.
- Demonstrated ability to organize work effectively, including managing different priorities and adapting to changing circumstances.
- Demonstrated ability to work independently, take initiative, make sound decisions, and be held accountable for results.
- Demonstrated ability to be sensitive and understanding of their social realities including issues of race, culture, religion, gender identity, sexual orientation, poverty and lifestyle.
- Demonstrated knowledge of issues and trends related to the program.
- Experience in responding to enquiries from members of the community and providing support and service to a wide range of individuals.
- Exper

  • 12654 - Case Manager

    1 month ago

    Vancouver, Canada S.U.C.C.E.S.S. Full time

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities. **Employment type**: Temporary Full-Time (35 hours per...

  • 12863 - Case Manager

    1 month ago

    Vancouver, Canada S.U.C.C.E.S.S. Full time

    At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities. **Division**: Settlement & Family Services **Program**: Action...

  • Case Manager

    5 hours ago

    Metro Vancouver Regional District, Canada Immigrant Services Society of BC Full time

    **CASE MANAGER, RESETTLEMENT ASSISTANCE PROGRAM** **(Posted: May 30, 2024 to June 13, 2024)** **Job ID #: 24055-Settlement** **Position: Case Manager - Arabic and Somali** Resettlement Assistance Program (RAP) - Vancouver Welcome Center Regular full-time position at 35 hours per week starting on June 2024 **At ISSofBC we believe in**: v Working with...

  • Case Manager

    2 days ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionUnder the general supervision of the WorkBC leadership team, the Case Manager (Floater) is responsible for working closely with job seekers to conduct intakes, assess service suitability, develop and implement action plans, and secure employment. The Case Manager (Floater) will step in to provide coverage support to the WorkBC catchment during...

  • Youth Case Manager

    3 days ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionUnder the general supervision of the Case Manager Coordinator and Centre Manager of the WorkBC Centre, the Case Manager is responsible for working closely with youth job seekers to assess service suitability, develop, and implement an Employment Action Plan. The Case Manager will support Clients with achieving their employment goals by...

  • Youth Case Manager, Career Zone

    2 days ago

    Vancouver, Canada YWCA Metro Vancouver Full time

    Job DescriptionUnder the general supervision of the Senior Manager, the Case Manager Coordinator will supervise, provide direction and work closely with the catchments’ Case Management team. Support will include assisting Case Managers in reaching, service utilization goals and employment outcomes, while ensuring client best practices and funder policy is...

  • Case Manager Ii

    4 weeks ago

    Vancouver, Canada The City of Vancouver Full time

    **Requisition ID**:38875 **Organization** Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is...

  • Immigration Case Assistant

    1 month ago

    Vancouver, Canada Vizard Immigration Full time

    **Full Job Description** We are an Immigration Consultancy Firm located in Vancouver, BC providing legal services. We have an immediate opening for a full-time position of Immigration Case Assistant in our Case Processing Department. This position will work closely with our Immigration Case Manager on a wide range of documents related to Canadian...

  • Immigration Case Assistant

    1 month ago

    Vancouver, Canada Vizard Immigration Full time

    **Full Job Description** We are an Immigration Consultancy Firm located in Vancouver, BC providing legal services. We have an immediate opening for a full-time position of Immigration Case Assistant in our Case Processing Department. This position will work closely with our Immigration Case Manager on a wide range of documents related to Canadian...

  • Case Worker, Casual

    4 weeks ago

    Vancouver, Canada The Elizabeth Fry Society of Greater Vancouver Full time

    **JOB POSTING** **Job Title: Case Worker Status: Casual** **Program: Third-Party Administration Start Date: ASAP** **Location: Vancouver Hourly Rate: $23.10** **Hours: 8:30am - 4:30pm Posting #: 23-056** **Schedule: Monday - Friday Closing Date: March 13, 2023 The Elizabeth Fry Society of Greater Vancouver (EFry) is a charitable organization that supports...

  • Rehabilitation Case Manager Ii

    4 weeks ago

    Vancouver, Canada The Co-operators Full time

    **Position Overview**: **Company**:CLIC **Number of Positions**: 1 **Language**: Bilingualism in English and French is an asset. **Work Model**:Hybrid **Alternate Title**: n/a **Additional Information**: **The Opportunity**: We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society...

  • Case Manager

    4 weeks ago

    Metro Vancouver Regional District, Canada Care at Home Services Full time

    The Care At Home Services Case Manager provides professional and practice leadership and is responsible for ensuring the provision of quality client care in a home health environment. The position coordinates and manages the delivery of in-home care services and oversees the hiring and supervision of all front-line staff. This position reports directly to...

  • Case Management Coordinator, Term

    7 days ago

    Vancouver, Canada Legal Aid BC Full time

    **Location**: Vancouver, BC **Status**:Full-time Term to December 20, 2023 **Affiliation**:BC General Employees Union (BCGEU) **Salary range**:Job Class 13 ($53,904 - $61,603) **Competition #**:B011-23 **Application Deadline**:June 8, 2023 **The Opportunity** As **Case Management Coordinator**, your primary function is to review and assess requests...

  • Case Manager, Disability Management

    1 month ago

    West Vancouver, Canada District of West Vancouver Full time

    Located on the traditional, ancestral, and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation, and arts amenities. Our dedicated staff deliver services, operate facilities, and run the programs that enhance the well-being of our...

  • Immigration Case Assistant

    4 weeks ago

    Vancouver, Canada AzureHR Services Full time

    **By joining us, you will**: - Be trained systematically upfront and ongoing relevant training and case studies on the job. You will quickly grow and improve with our team. - ŸThe company has one of the top RCIC teams in the industry. You will be exposed to many practical immigration processes and will quickly gain experience. **The following job duties...

  • Shelter Case Worker

    1 month ago

    Vancouver, Canada Lookout Housing and Health Society Full time

    **NOTICE: JOB POSTING #1159** **POSITION: Shelter Case Worker (Grid 34) 1 Full Time Temporary - Yukon Housing Centre, Vancouver** **(Position is temporary)** **SALARY: $30.64** (as per the Collective Agreement) **HOURS AND DAYS OF WORK**: - **Sunday through Thursday** - Shift times will be from **08:00 - 16:15 Hours** - Shifts are **7.5 **hours in...

  • Settlement Wellness Case Manager

    4 weeks ago

    Metro Vancouver Regional District, Canada Immigrant Services Society of BC Full time

    **Summary**: Provides trauma and settlement informed, one on one and group support to eligible IRCC clients and families on coping with change, mental health, and well-being promotion. Refers clients at risk due to challenges pertaining to their pre-migration and settlement experience. Provides short-term and/or transitional para-counselling for settlement...

  • Occupational Therapist/Physiotherapist

    4 days ago

    Vancouver, Canada Vancouver Coastal Health Full time

    Salary The salary range for this position is CAD $42.56/Hr. - CAD $52.95/Hr. Job Summary Come work as an Occupational Therapist or Physiotherapist - Case Manager with Vancouver Coastal Health (VCH)! Relocation Assistance may be available. Vancouver Coastal Health is looking for an Occupational Therapist or Physiotherapist to join the...

  • Case Manager, Disability Management

    1 month ago

    West Vancouver, Canada District of West Vancouver Full time

    **_(Temporary, Full Time - for approximately 12 months)_** - Located on the traditional, ancestral, and unceded lands of the Musqueam, Squamish, and Tsleil-Waututh Nations, West Vancouver is a vibrant community on the North Shore and home to parks, beaches, and to sports, recreation, and arts amenities. Our dedicated staff deliver services, operate...

  • Coordinator of Case Management, Vancouver North East

    2 weeks ago

    Vancouver, Canada MOSAIC Full time

    **MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh (Squamish), sel̓íl̓witulh (Tsleil-Waututh), xʷməθkʷəy̓əm (Musqueam), qiqéyt (Qayqayt), sc̓əwaθən məsteyəx (Tsawwassen), kʷikʷəƛ̓əm (Kwitwetlam), q̓ic̓əy̓ (Katzie), qʼʷa:n̓ƛʼən̓ (Kwantlen), SEMYOME...