Transit Outreach Program Coordinator

3 weeks ago

Barrie, Canada City of Barrie Full time

Choose Barrie

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us. Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life. Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great. The Opportunity Access Barrie combines customer service, marketing and communications, and transit and parking strategy. This strategic portfolio reflects the importance and need for the City to easily and efficiently connect the people who live and work in Barrie to the people, places, services and information that matters to them. Marketing and Communications work closely with staff from all departments, the Mayor, CAO and City Council to develop corporate communications plans and marketing strategies in support of City initiatives, programs and services. The Transit Outreach Program Coordinator plans, coordinates and oversees customer focused engagement strategies designed to increase awareness and benefits of Barrie Transit's services. This position leads public outreach initiatives such as special events, community engagement, rider educational campaigns, and the ongoing development and maintenance of transit focused travel training materials. This position will be responsible for developing relationships with key community groups and partners to build, educate and maintain ridership. The Transit Outreach Program Coordinator will collaborate with numerous partners, the public and internal staff. Responsibilities include developing program and education materials, promoting the services through public forums such as events, community engagement/outreach, and disseminating agency information to target audiences. A successful candidate will be innovative, collaborative, enjoy building/expanding outreach programs and has experience working with a diverse population. Our Culture and Qualifications of the Job Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community Education (degree/diploma/certifications) Two (2) year College Diploma in Business Management, Advertising, Marketing, Event Management or related discipline. Don’t meet the credentials as outlined but have years of directly related experience? Please see the City’s Education Equivalency Policy to determine if you may qualify for equivalency. Further information is available at www.barrie.ca/government-news/jobs Position Equivalency Code: C Experience  Two (2) years of cumulative part-time experience or one (1) year of full-time experience performing duties related to the above mentioned major responsibilities Demonstrated experience in the design and development of municipal public education materials and programs related to transit services and/or public transportation.  Knowledge/Skill/Ability  General knowledge of the following principles and standards: public transportation, community outreach and public involvement methods and techniques Working knowledge of the following principles and standards: promotion and education approaches of various municipal transit services and programs offered to the public Demonstrated Ability to: plan and coordinate events, manage daily workload, set priorities and meet required deadlines with conflicting demands and changing priorities.work independently with minimal supervision and directionutilize communications skills, both verbal and written, to prepare reports, drafts, etc.,utilize interpersonal skills to communicate with public, groups, students and mediautilize dispute and/or conflict resolution skills to effectively assist difficult customers in resolving service level issuestake photographs and utilize Corel Draw and Adobe Illustrator, Photoshop and other.utilize corporate values including service to our community, integrity, achievement, continuous improvement, collaboration and dedication Intermediate skills include: Interpersonal; Written Communication  Basic computer literacy using the following systems and software: MS Office Software applications such as word processing, spreadsheet, scheduling and presentation software and internet applications.  Availability to attend evening/weekend meetings or to work outside of designated normal hours per week Conditions of Employment Valid Ontario Class “G” Driver’s Licence in good standing Satisfactory Criminal Record Check and a Vulnerable Sector Check* *Please note that this is a requirement for any new employees to the City of Barrie in accordance with the  Police Record Check Procedure . Existing employees who have met this criteria will be exempt from this requirement.

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