technical support analyst
4 weeks ago
- Education: College/CEGEP
- Experience: 1 year to less than 2 yearsWork setting
- Computer hardware or software retailer/wholesalerTasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate softwareWork conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detailPersonal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
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Technical Support Analyst
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IT analyst- Technical support
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Toronto, Canada Robertson & Company Ltd. Full timePosition: IT Analyst - Technical Support Duration: 2 years Extension: Yes Conversion Possible: Yes Schedule: Shifts- 7:30 am- 6:00 pm - flexible to work shifts between these hours Rotation Schedule: Yes Interview Process: 1 interview 100% onsite. Location: 4880 Tahoe Blvd, Mississauga/Downtown Toronto T4:$30/hr T4 SUMMARY OF DAY TO DAY...
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Technical Analyst
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software technical support analyst
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software technical support analyst
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