Mgr, Production-RRCR

5 months ago

Richmond, Canada Great Canadian Entertainment Full time

Position Summary

Under the general direction of the Regional Director, Sales & Catering, this position is responsible for the overall management and production of a show theatre operation while establishing a safe and welcoming work environment for all employees. Is responsible for assisting with the planning and welcoming work environment for all employees. Is responsible for assisting with the planning and directing of show theatre productions, ensures adherence to all policies and procedures, motivates and leads by example and provides a learning environment. Develops performance objectives and delivers performance evaluations for direct reports, implements all new show theatre production initiatives as directed; actively participates in the recruitment and hiring process.

Key Accountabilities:

Provides leadership, direction and mentoring to the show theatre production operation as well as develops performance objectives and delivers performance evaluations for direct reports  Implements show theatre production operational strategic plans as directed  Reviews rider documentation and implements related requirements  Purchases or rents equipment for audio or sound; musical instruments if requested  Liaises with Tour Managers to ensure compliance with rider documents and to fulfill any additional approved requirements  Sets up and breaks down venue as per plan  Troubleshoots equipment or service issues as escalated  Orders appropriate staff through established vendor lists  Schedules and supervises staff; edits timesheets  Coordinates with the cleaning contractor or other service to fulfill dressing room requirements  Order and coordinate backstage passes  Liaises and communicates effectively with all appropriate operational departments  Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)  Ensures compliance with licensing laws, health and safety and other statutory regulations  Performs other duties as assigned or directed 

Successful candidates will demonstrate the following qualifications:

Post Secondary education in entertainment production or suitable combination of education and experience an asset  SIR, Smart Serve or IGB Certificate Ability to exceed internal and external customer expectations through timely, effective and service oriented communication Minimum 5 years experience in Show production management Superior skills in Microsoft Office: Microsoft Word, Excel and Outlook Excellent communication skills (both oral and written), interpersonal, organization and negotiation skills Ability to obtain the criminal background check Live GCE’s values on the job: integrity, Team Engagement, Drive to Succeed, Service Excellence and Citizenship A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving serving excellence

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