Regional Operations Manager
3 weeks ago
Regional Operations Manager
Burlington, ON, Canada Req #4385 May 10, 2024Regional Operations Manager
LEARN, DEVELOP AND GROW – WITH RELIANCE
By joining Reliance as a Regional Operations Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.
What will you do?
Collaborate with the region’s Operations Managers to plan, budget and deliver on operational objectives Instill a culture and understanding of the imperativeness of Health & Safety in the region, ensuring adherence to H&S practices and policies Be the regional champion for Customer Experience ensuring that the managers, culture and processes drive customer experience improvement Responsible for monitoring, measuring and implementing best practice initiatives to ensure that Productivity improvements are realized across all metrics Lead and support the development of a mentality that drives Growth through Service and improves on technical lead and conversion rates Instill controls and practices in Inventory management to optimize product/part availability while understanding usage of each item Oversee the Capital budget for the region by monitoring and optimizing capital costs Optimize Workforce Planning/call allocation to maximize Customer Experience while maintaining budgeted costs Align the above objectives to ensure achievement of the planned Margins for the various businesses and the overall region Manage the region’s online reputation by ensuring completion of customer reviews and response to customer issues and concerns Set and monitor manager performance objectives, goals and criteria; evaluate performance through quarterly performance reviews identifying opportunities for growth and development Perform regular reviews of cost, quality, safety, customer experience, growth and productivity metrics, setting plans and executing these effectively to drive optimal performance of the operations team and 3rd party partners through goal setting, observation, coaching and reviews Build a strong operations team by continual improvement in hiring, on-boarding, training and development of talent Research and implement company and industry best practices to drive performance improvements Work with Marketing and Sales on the introduction and operationalization of new products and servicesWhat do we offer?
A generous Compensation plan consisting of base and bonuses. A comprehensive benefits package and group savings plan. Ability to win a president’s award along with a fully inclusive trip for two. Ongoing leadership, training and support Cross-functional career opportunities. Relocation Opportunities. Constant internal promotional opportunities. Individualized career progression plans.What do you bring?
Minimum of 5 years’ progressive general management or operational experience within an organization that provides services to the consumer sectors; preferably within the HVAC market Demonstrated strong business acumen, attained through completion of a business degree or related experience, with the ability to contribute to the development and execution of strategic plans. Post-secondary business education preferred Results oriented with a robust operational knowledge; demonstrated ability to consistently meet or over-achieve business growth and profitability targets Demonstrated results in driving process control, productivity and quality improvement Excellent communication (written, verbal and presentation), interpersonal skills along with innovative thinking and problem-solving skills Highly motivated to succeed with the ability to build team spirit, motivate team members and encourage collaboration Professional negotiation skills with the ability to influence others for operational improvement Ability to move an idea to implementation with thoroughness and speed Strong ability to develop effective relationships with team, internal and external stakeholders Ability to challenge the status quo and bring about positive changeWhy Reliance?
Headquartered in Toronto, Reliance is the industry leader in providing home comfort solutions to over million customers across North America. Reliance provides reliable home heating, cooling, hot water, water purification, electrical, plumbing & Smart Home products & services.
Each day, our Team Members are dedicated and focused on delivering an outstanding customer experience, developing top talent and giving back to the communities where we live and work. Reliance is an $900 million business with over 2,400 Team Members and growing We are proud to be recognized by Waterstone Human Capital Ltd. as Canada's 10 Most Admired Corporate Cultures.
Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
#LI-ONSITE
-
Regional Operations Manager
6 days ago
Burlington, ON, Canada Reliance Home Comfort Full timeRegional Operations Manager LEARN, DEVELOP AND GROW - WITH RELIANCE By joining Reliance as a Regional Operations Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best. What will you do? Collaborate with the region's Operations Managers to...
-
Regional Director, Operations
7 days ago
Burlington, Canada ML6 Full timeThe Opportunity: ML6 is pleased to be partnering with our client who is in need of a Regional Director of Operations for their 4 locations based in Montreal! Our client is within the hospitality industry and has the need of a dynamic manager to assist in the further growth and development of their restaurants and brand in the region. This position is a...
-
Regional Director, Operations
1 week ago
Burlington, Canada ML6 Full timeThe Opportunity: ML6 is pleased to be partnering with our client who is in need of a Regional Director of Operations for their 4 locations based in Montreal! Our client is within the hospitality industry and has the need of a dynamic manager to assist in the further growth and development of their restaurants and brand in the region. This position is a...
-
Regional Director, Operations
1 week ago
Burlington, Canada ML6 Full timeThe Opportunity: ML6 is pleased to be partnering with our client who is in need of a Regional Director of Operations for their 4 locations based in Montreal! Our client is within the hospitality industry and has the need of a dynamic manager to assist in the further growth and development of their restaurants and brand in the region. This position is a...
-
Regional Manager, Central
1 month ago
Burlington, Canada Applus+ Full timeCompany Bio: Applus+ is a **global leader** in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power, and, oil and gas industries. We are a **trusted partner** who enhances the quality and safety of our clients’ assets and infrastructures while...
-
Region Finance Manager
1 month ago
Burlington, Canada First Student Canada Full timeAt First Student, we contribute to your professional growth while at the same time giving you the opportunity to contribute to the success of a dynamic organization. We are searching for a ‘Region Finance Manager’ for our First Student division. The position is responsible for assisting the Senior Finance Director by providing financial support to...
-
Regional Chief Operating Officer
4 days ago
Burlington, Canada TransUnion Full timeTransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we are dedicated to finding ways information can be used to help people make better and smarter decisions. As a trusted provider of global information solutions, our mission is to help people around the world access the opportunities that lead to a higher quality of life, by...
-
Regional Director, Operations
6 days ago
Burlington, ON, Canada ML6 Full timeThe Opportunity: ML6 is pleased to be partnering with our client who is in need of a Regional Director of Operations for their 4 locations based in Montreal! Our client is within the hospitality industry and has the need of a dynamic manager to assist in the further growth and development of their restaurants and brand in the region. This position is a...
-
Burlington, Canada DLL Full time**Regional Integrated Risk Management Coordinator** **Day to Day** - Coordinate first line execution of SOD controls, including facilitating user access reviews, maintaining the registry of controls mitigating SOD conflicts and managing SOD key performance indicators (KPIs) - Train first line members on SOD principles and how to navigate the SOFY tool which...
-
Regional Business Manager
1 week ago
Burlington, Canada Shape Technologies Group Full timeRegional Business Manager - Eastern Canada Region Job Category: None Requisition Number: REGIO001074 Apply now Posted : March 20, 2024 Full-Time Locations Showing 1 location SPA Burlington, ON L5L5V5, CAN DescriptionUpdated title July 2016 - Previously: Regional Sales ManagerQualificationsBehaviorsPreferredTeam Player Team Player:...
-
Regional Business Manager
7 days ago
Burlington, Canada Shape Technologies Group Full timeRegional Business Manager - Eastern Canada Region Job Category: None Requisition Number: REGIO001074 Apply now Posted : March 20, 2024 Full-Time Locations Showing 1 location SPA Burlington, ON L5L5V5, CAN DescriptionUpdated title July 2016 - Previously: Regional Sales ManagerQualificationsBehaviorsPreferredTeam Player Team Player:...
-
Regional Business Manager
1 week ago
Burlington, Canada Shape Technologies Group Full timeRegional Business Manager - Eastern Canada Region Job Category: None Requisition Number: REGIO001074 Apply now Posted : March 20, 2024 Full-Time Locations Showing 1 location SPA Burlington, ON L5L5V5, CAN DescriptionUpdated title July 2016 - Previously: Regional Sales ManagerQualificationsBehaviorsPreferredTeam Player Team Player:...
-
Regional Business Manager
1 week ago
Burlington, Canada Shape Technologies Group Full timeRegional Business Manager - Eastern Canada Region Job Category: None Requisition Number: REGIO001074 Apply now Posted : March 20, 2024 Full-Time Locations Showing 1 location SPA Burlington, ON L5L5V5, CAN DescriptionUpdated title July 2016 - Previously: Regional Sales ManagerQualificationsBehaviorsPreferredTeam Player Team Player:...
-
Contractor Manager, Operations
20 hours ago
Burlington, Canada Reliance Home Comfort Full timeContractor Manager, Operations Burlington, ON, Canada Req #3954 April 19, 2024 Find Your Limitless with Reliance By joining Reliance as a Contractor Manager you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with...
-
Contractor Manager, Operations
16 hours ago
Burlington, Canada Reliance Home Comfort Full timeBy joining Reliance as aContractor Manageryou’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding...
-
Contractor Manager, Operations
16 hours ago
Burlington, Canada Reliance Home Comfort Full timeBy joining Reliance as aContractor Manageryou’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding...
-
Contractor Manager, Operations
18 hours ago
Burlington, Canada Reliance Home Comfort Full timeBy joining Reliance as aContractor Manageryou’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities for growth, and we encourage it by rewarding...
-
Supply Operations Manager
4 weeks ago
Burlington, Canada Parkland Full timeAt Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America....
-
Regional Sales Manager
4 days ago
Burlington, Canada Target Specialty Products Full timeOverview: **Regional Sales Manager - Canada Professional Pest Division** Do you have a passion for the professional pest industry, have experience managing/ mentoring a team of industry sales representatives and great at problem solving & effectively communicating? Looking to build your career in an exciting industry and a world-class organization? Target...
-
Regional Business Manager
6 days ago
Burlington, ON, Canada Shape Technologies Group Full timeRegional Business Manager - Eastern Canada Region Job Category : None Requisition Number : REGIO001074 Apply now Posted : March 20, 2024 Full-Time Locations Showing 1 location SPA Burlington, ON L5L5V5, CAN Description Updated title July 2016 - Previously: Regional Sales Manager Qualifications Behaviors Preferred Team Player Team...
