Project and Program Management CoE Lead

1 month ago

Toronto, Canada Mace Full time

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture and priorities, visit our .

Within our consult business we harness our unique combination of leading-edge practical expertise and project delivery consultancy to unlock the potential in every project.

The Project:

The postholder will be a respected senior leader working within the project and program management centre of excellence (CoE) community. The role will be the interface between Mace’s global CoE and the Americas leadership contributing to the growth of the Mace business across United States, Canada and LATAM and ensuring global consistency of service. The candidate will combine this accountability with working on assignments.

You will work with the consult CoE lead to deliver the Consult Plan and agreed Global CoE framework across the Americas hub building on our success with winning the Hudson Tunnel in New York, Metrolinx Go Expansion and Subways Projects and delivery Global PMO for clients such as JPMC.

Our values shape the way we consult, and define the people we want to join us on our journey, they are:

• Safety first - Going home safe and well
• Client focus - Deliver on our promise
• Integrity - Always do the right thing
• Create opportunity - For our people to excel

Your Responsibilities Will Include:

Leading the project and program management discipline across the Americas market building on the unprecedented growth of Mace consult in the last ten years globally.

Build an Americas presence in the regions and mature the project and program management offering, including design management and construction management, aligning to specific governance and regional requirements.

Identify and scope regional hub CoE requirements and lead the delivery of the CoE plan for the hub (as agreed with CoE lead).

Sit on hub board and manage relationships with senior stakeholders (internal and external) across the regional hub.

Lead and deploy the Mace way standards, and processes across the regional hub maturing the Americas requirements.

Assure the quality of the services we are providing across the Americas, redefining our standards and processes through an audit regime across the specific regions.

Build a regional community to feed into the hub and consult centre of excellence, bringing the community together to learn, connect and capture feedback and lessons learnt.

Keep up to date with innovations in the service line, competitor and partner activity, feeding back to the CoE and occasionally leading global CoE activity.

Identify, coach and mentor talent, supporting professional development and global mobility.

Build capability across the Americas, assuring quality of training provision and as appropriate deliver training programmes.

Identify leads and opportunities, supporting the Americas in winning work and bidding.

Involvement in consult CoE activities and service development, mobilising regional volunteers.

You’ll Need to Have:

MBA or bachelor’s degree in construction management, business administration, project management (or PMP), engineering or a related field.

Excellent communication (written, verbal and presentational) skills, alongside the ability to assure service delivery and provide meaningful/actionable insights.

You’ll Also Have:

Commercial and financial acumen.

Experience of managing parts of projects within large, diverse teams.

Experience of managing relationships with key senior stakeholders.

Advisory mentality and able to manage complex governance arrangement.

Mastery in delivery of relevant service.

In depth knowledge of project management procedures.

Awareness of contract and commercial procedures and business P&L.

Strong problem-solving skills.

Up to date on key tools available in the market in the service delivery arena.

Already operating to the relevant career framework job profile and blueprints.

Held a key strategic role in a major project or program.

Experience across a number of market sectors.

Up to date on key digital tools available in the market and current innovative trends in the service delivery arena.

External networking, collaboration and business development skills. May represent Mace on professional institution/industry wide committees/boards.

Knowledge of how carbon and sustainability considerations will shape the outlook of the projects you are working on.



Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.


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