Senior Account Manager

3 weeks ago

Toronto, Canada Critical Mass Full time

As a Senior Account Manager, you are the clients champion within the agency. Youre looking to flex your skills growing and managing client relationships, but you still want some direction. You will have the support of an Account Director or Client Partner, who will provide strategic guidance while still allowing you to lead projects within your vertical client set. Client satisfaction, account revenue growth, and overall business profitability are on your shoulders. Most importantly, your clients, from mid to senior level, regard you as a trusted advisor to deliver excellent digital experiences.

You will:

Provide strategic guidance to manage project relationships, ensuring success and satisfaction Foster relationships with senior managers in client organizations and offer ongoing leadership to team members Lead projects to completion while adhering to best practices and cross-functional solutions Facilitate deeper collaboration opportunities that showcase clients as innovative contributors to cutting-edge solutions Share insights on clients' strategic business initiatives with internal teams Demonstrate industry knowledge regarding structure, trends, initiatives, and best practices Supervise the development of detailed proposals and statements of work with core team support Drive significant growth in client relationships, focusing on revenue generation and account profitability

You have:

Bachelors degree or equivalent experience in business, marketing, communications, e-business engineering, or computer science 5+ years of integrated Digital Account Management experience, preferably in the automotive segment; experience in customer journey work in other segments will also be considered Proven experience in website work, with creative elements such as the creation of pages, content and design Demonstrated experience with complex clients, delivering annual services revenues exceeding $7MM Comprehensive knowledge of content management, analytics, digital marketing, eCommerce, and internet technologies Experience managing site development, including large-scale design, build-out, and maintenance, collaborating with strategists, data analysts, and media partners for ongoing test-and-learn environments Excellent communication and leadership skills, including exceptional presentation abilities Proven creative and technical problem-solving skills, with a knack for negotiation and leadership in consensus-building situations A high-level understanding of project management lifecycle, methodology, and processes Demonstrated excellence in interpersonal skills, especially in situations involving consensus and team building with strong problem-solving skills related to program and account management

What We Offer:

Global maternity and parental leave Competitive benefits packages Vacation, compassionate leave, sick days, and flex days Access to online services for families and new parents Extensive winter holiday office closures Summer Fridays (off at 3:00 PM local time every Friday) Diversity and Inclusion Board with 15 affinity groups Funding towards internal learning and development Enterprise-wide employee discounts

 Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 4 days a week.

Critical Mass is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not tolerate discrimination on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you are an individual with disabilities who would like to request an accommodation, please reach out to.

We are committed to fostering diversity, equity, and inclusion within our pool of candidates, with a target of achieving at least 50% representation from underrepresented communities.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmassandus.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based:job-scams#avoid
If Canada based:consumer-affairs.html
If U.K. based:consumer-protection-rights
If Costa Rica based: consejos_practicos.aspx 

  • Accounts Receivable and Billing Specialist

    6 days ago

    Toronto, Canada Amica Senior Lifestyles Full time

    Job Description: Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living (IL), Assisted...

  • Accounting Administrator

    2 weeks ago

    Toronto, Canada Senior Persons Living Connected Full time

    Mission Statement:  Understand the aspirations of seniors and respond with innovative supports. Vision Statement:  Building inclusive communities where all seniors are connected to living their best possible life. What to expect when you join SPLC: Competitive Compensation and Benefits. Rewarding career that supports meaningful work in our...

  • Senior Accounting Manager

    1 month ago

    Toronto, Canada Pet Supermarket Full time

    Location: Sunrise, Florida A Senior Accounting Manager to lead all general accounting matters and is responsible for the daily operations associated with financial statement activities, and tax filings. The Senior Accounting Manager will ensure timely and accurate financial information to both internal and external stakeholders. This role is ideal for...

  • Senior Manager, Accounting

    2 weeks ago

    Toronto, Canada Forager Real Estate Partners Full time

    Senior Manager, Accounting & Finance Full Time, Toronto Forager Real Estate Partners is expanding its team with the new role of Senior Manager, Accounting & Finance . The successful candidate will join the firm immediately to work alongside the executive team on a wide range of finance and account

  • Senior Manager, Accounting

    1 week ago

    toronto, Canada Forager Real Estate Partners Full time

    Senior Manager, Accounting & Finance Full Time, Toronto Forager Real Estate Partners is expanding its team with the new role of Senior Manager, Accounting & Finance . The successful candidate will join the firm immediately to work alongside the executive team on a wide range of finance and accounti

  • Senior Account Manager

    1 week ago

    Toronto, Canada SADA Full time

    Join SADA as a Senior Account Manager Your Mission  As a Senior Account Manager , you will be the primary liaison for a portfolio of designated customers, assuming responsibility for their overall satisfaction and growth. Collaborating closely with customers, you will delve into their business needs and objectives, crafting and implementing...

  • Accounts Payable Specialist

    1 week ago

    Toronto, Canada Amica Senior Lifestyles Full time

    Job Description: **About Us**: Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living...

  • Senior Accountant

    2 weeks ago

    Toronto, Canada Recruiting in Motion Full time

    About Our Client: Our client is seeking a professional Senior Accountant with background working as a Senior Accountant or similar role, ideally in the restaurant or hospitality industry. Responsibilities Manage financial and cash and income statements and balance sheetsRecord financial data and offer insights and recommendations to help business runProcess...

  • Junior Accounts Payable Clerk

    1 month ago

    Toronto, Canada Senior Discovery Tours Full time

    **Senior Discovery Tours**, the leader in fully escorted, all-inclusive group tours for the 55+ traveller is seeking a motivated, detail-oriented **Junior Accounts Payable Clerk **to join our team at the Toronto office. **Position Overview** **KEY RESPONSIBILITIES** - Process AP invoices and issue payments daily, ensuring accuracy and preventing errors. -...

  • Senior Account Manager

    4 weeks ago

    Toronto, Canada Point2Web Full time

    Position OverviewAs a Senior Account Manager (Home Services), you will be a pivotal asset to our team, providing essential support to our Home Services Property (HomeIQ.io) in fostering and nurturing client relationships. Your role will encompass a wide array of responsibilities, from troubleshooting and analyzing marketing data for campaign optimization to...

  • Senior Accountant

    3 weeks ago

    Toronto, Ontario, Canada Newlands Group Full time

    Job Title: Senior AccountantLocation: Toronto, OntarioCompany Overview:We are representing a dynamic company in Toronto seeking a talented Senior Accountant to join their finance team. This organization offers an opportunity for growth and development in a very flexible work environment.Position Overview:Reporting directly to the CFO, the Senior Accountant...

  • Senior Accountant

    3 weeks ago

    Toronto, Canada Newlands Group Full time

    Job Title: Senior AccountantLocation: Toronto, OntarioCompany Overview:We are representing a dynamic company in Toronto seeking a talented Senior Accountant to join their finance team. This organization offers an opportunity for growth and development in a very flexible work environment.Position Overview:Reporting directly to the CFO, the Senior Accountant...

  • Accounting Technician

    1 week ago

    Toronto, Canada Amica Senior Lifestyles Full time

    Job Description: **About Us** Amica Senior Lifestyles is setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. Committed to enriching the lives of seniors now and as their needs change, Amica offers Independent Living...

  • Senior Account Manager

    1 week ago

    Old Toronto, Canada SADA Full time

    Join SADA as a Senior Account Manager Your Mission  As a Senior Account Manager, you will be the primary liaison for a portfolio of designated customers, assuming responsibility for their overall satisfaction and growth. Collaborating closely with customers, you will delve into their business needs and objectives, crafting and implementing customized...

  • Senior Account Manager

    1 week ago

    Old Toronto, Canada SADA Full time

    Join SADA as a Senior Account Manager Your Mission  As a Senior Account Manager, you will be the primary liaison for a portfolio of designated customers, assuming responsibility for their overall satisfaction and growth. Collaborating closely with customers, you will delve into their business needs and objectives, crafting and implementing customized...

  • Senior Account Manager

    1 week ago

    Old Toronto, Canada SADA Full time

    Join SADA as a Senior Account Manager Your Mission  As a Senior Account Manager, you will be the primary liaison for a portfolio of designated customers, assuming responsibility for their overall satisfaction and growth. Collaborating closely with customers, you will delve into their business needs and objectives, crafting and implementing customized...

  • Senior Accounts Manager

    3 weeks ago

    Toronto, Ontario, Canada Powell Industries Full time

    As a top player in Switchgear and E-house Manufacturing and field servicing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and job training all within a professional &...

  • Senior Accountant

    7 days ago

    Toronto, ON, Canada Robert Walters Canada Full time

    Our client is seeking a full-time Senior Accountant with a strong background in finance and accounting. This role offers an exciting opportunity to work within a diverse group of companies, trusts, and foundations. The successful candidate will have the chance to demonstrate their exceptional interpersonal skills, ability to work both independently and as...

  • Senior Accountant

    1 week ago

    Old Toronto, Canada Robert Walters Canada Full time

    Our client is seeking a full-time Senior Accountant with a strong background in finance and accounting. This role offers an exciting opportunity to work within a diverse group of companies, trusts, and foundations. The successful candidate will have the chance to demonstrate their exceptional interpersonal skills, ability to work both independently and as...

  • Senior Accountant

    1 week ago

    Old Toronto, Canada Robert Walters Canada Full time

    Our client is seeking a full-time Senior Accountant with a strong background in finance and accounting. This role offers an exciting opportunity to work within a diverse group of companies, trusts, and foundations. The successful candidate will have the chance to demonstrate their exceptional interpersonal skills, ability to work both independently and as...