Transit Ticket Sales Clerk

1 month ago

Barrie, Canada City of Barrie Full time

Choose Barrie

The City of Barrie is a vibrant, progressive, and growing community with deep connections to our heritage, to nature and to the opportunities surrounding us. Our community values quality of life; the ability to play year-round with 300 hectares of park space, our beautiful waterfront, our lively downtown core and the nearby hills, wetlands, and forests. We also value connections; to our neighbours and the community, to our road and rail network, and to the opportunity Barrie provides to enjoy life. Everything Barrie has to offer, from the water we drink to the roads we travel on, has one thing in common - municipal workers. Joining a municipality is one of the most rewarding, engaging, and exciting careers you could choose. It is a career you can take pride in knowing that every day you make a positive impact on an entire community. We are one team, with one goal and we all work together to continue making our community great. The Opportunity The Transit and Parking Strategy Department strives to provide customer focused, efficient, reliable and affordable public transportation and parking services that link people, workplaces and the community and promotes economic development within the City of Barrie. Under the general guidance and direction of the Supervisor of Compliance and Customer Service, the Transit Ticket Sales Clerk (PT) position is responsible for providing front-line support to customers that use Barrie Transit programs and services. Specifically, this position acts as a point of contact for customers and performs various customer service duties related to Barrie Transit. Additionally, this position acts as a point of sale agent for all conventional and inter-city transit fare media. Overall, this position plays an integral role in the delivery of consistent, timely and effective customer service to Barrie Transit customers, ensuring that riders can successfully navigate the routes and schedules of the transit system and travel across the City of Barrie as well as other to other Cities and urban centres. The City of Barrie is accepting applications for current and future casual part-time Transit Ticket Sales Clerk vacancies. Applying to this candidate pool enables a candidate's application to be maintained on file so that they may be considered should a casual part-time vacancy become available. Our Culture and Qualifications of the Job Corporate Culture: Your workplace values align with our corporate values of Strive, Share and Care and you want to join us in providing exceptional services and programs to build a prosperous, growing and sustainable community Education (degree/diploma/certifications) Secondary School Diploma Experience  Six (6) months of experience performing duties related to the above mentioned major responsibilities Two (2) years of cumulative part-time experience or one (1) year of full-time experience performing duties related to the above mentioned major responsibilities in a customer service work environment Demonstrated experience handling and processing financial transactions Knowledge/Skill/Ability  Demonstrated Ability to: Demonstrated ability to respond to customers in a friendly, courteous and effective manner Demonstrated mathematical ability including the ability to verify calculations and the accuracy of numbers and transaction amounts Intermediate verbal communication skills Computer literacy utilizing Microsoft Office Suite (Excel, Word) and database software Ability to work weekdays, evenings, weekends and/or holidays, as required Conditions of Employment Satisfactory Criminal Record Check* *Please note that this is a requirement for any new employees to the City of Barrie in accordance with the  Police Record Check Procedure . Existing employees who have met this criteria will be exempt from this requirement.

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