Associate Client Executive

5 days ago

Montréal, Canada CA001 Marsh Canada Limited Full time

Description:

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. In today’s increasingly uncertain global business environment, Marsh helps clients to thrive and survive.

Marsh is seeking candidates for the following position based in the Montreal office:

Associate Client Executive

What can you expect?

You will be responsible for growing satisfied client relationships, acquiring new clients, and partnering with various resources to provide superior client solutions

The Associate Client Executive is ultimately fully accountable for all solutions and resource delivery to the client as well as the management and growth of the client P&L, individually and in the aggregate across a book of business

This role will also partner with Client Executive on accounts to support their client service efforts and as an avenue for professional development

What is in it for you?

A company with a strong brand and strong results to match, and are committed to making a difference in the lives of people

A culture of belonging, innovation, collaboration, internal mobility, and extraordinary career opportunities through our four businesses: Marsh, Mercer, Guy Carpenter, and Oliver Wyman, each consistently ranked the industry leader in their fields

Competitive pay (salary and bonus potential), full benefits package – effective starting Day 1 (Medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan) or TFSA (Tax Free Savings Account))

Generous paid time off for vacation, sick days, company holidays (with early dismissal), floating holidays, and time to give back to your community; flexible work culture

Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

Employee Resource Groups which provide access to leaders, relevant volunteer, and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:

Review client/prospect exposure loss experience and current coverage, and analyze the risk to determine the product/service requirements

Communicate client needs and binding instructions to insurers

Implement and maintain a quality service plan, including ensuring the accuracy of binders, policies, and other relevant documents

Create and present renewal proposals to existing clients

Conduct stewardship meetings with client participation

Generate new sales through existing clients and client referrals in accordance with the business plan along with the team

Manage timely billing/collection for each client

Develop a working relationship with all functions within the company to improve client service and increase cross-selling opportunities

Engage the appropriate industry group and Marsh resources to offer best in-front resources for each client/prospect

Participate in professional development activities/courses

Comply with Marsh Excellence and Professional Standards to ensure quality service to all clients

What you need to have:  

3+ years of experience working with commercial insurance

AMF license or ability to obtain one within 3 months of hire

Strong business acumen including a well-rounded knowledge of general business function, finance, and issues

Good problem-solving skills

Excellent communication skill in both French and English – verbal and written

Strong interpersonal skills, with the ability to interact at all levels of the organization including the ‘C’ Suite

Strong organizational skills in prioritizing work, multi-tasking and consistently meeting deadlines

Proficient with MS Office

What makes you stand out:

Client services experience

Underwriting experience

Dedicated to providing exceptional customer service

Ability to learn new systems

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with applicable legislation, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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