Bilingual Collections Specialist
3 weeks ago
What you get to do every single day
- Catalog all customer payments to the correct reports
- Abide by all Federal Fair Credit Reporting Act rules and regulations
- Direct all billing and reporting activities in accordance to deadlines
- Ensure bankruptcy filings are processed in the correct manner when received
- Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment
- Guarantee the processing of payments
- Oversee and update customer files to ensure data consistency
- Act as mediator in maintaining quality customer service and a positive company image by resolving customer account inquiries
- Take care of inbound and outbound collections calls and correspondence
- Previous experience using accounting software
- Comprehensive knowledge of Microsoft Excel
- Collection Processes experience
- Proven knowledge of Microsoft Dynamics 365 Finance & Operations
- Collector experience preferred
- Credit experience
- Billing Functions experience required
- 3+ years of prior high volume collections experience
- AA or BS/BA in Accounting preferred
- Ability to survey and make decisions regarding customer accounts
- Strong communication skills and able to receive criticism well
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. - whenever you choose - . , notifications of AI-matched jobs, and much more.
. All applicants applying for Canadian job openings must be authorized to work in Canada.
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