Collection Specialist

2 weeks ago


Oakville, Canada Carerx Full time

**About CareRx Corporation**

CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you.

**Position Summary**

Reporting to the Accounts Receivable Manager, the Collection Specialist will be directly involved in the collections process, setting priorities and improving results for the organization. CareRx is the leading provider of pharmacy services to seniors and is committed to providing service excellence in all areas of its business, including collections and accounts receivable.

**Your Day To Day**
- Managing collections for assigned portfolio of accounts
- Responsible for making inbound and outbound calls to collect overdue balances efficiently and respond to inquiries
- Reconcile customer accounts on a regular basis, review and resolve billing related issues
- Arranging payment plans and recommending account write-off, where appropriate
- Tracing and managing billing addresses and contact information
- General accounts receivable duties as required

**Experience**:

- Accounts Receivable or Collections working experience a must
- Understanding of basic accounting principles and proven collection work experience

**Qualities for Success**:

- Flexible and able to prioritize tasks to meet deadlines
- Outstanding interpersonal and communications skills.
- Proficiency in Microsoft Excel required
- Accurate data entry skills required
- Experience in pharmacy environment an asset
- Must be detail-oriented, self-motivated, and organized
- In-depth knowledge with both consumer and commercial account collection

**Application Process**:

- All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Vulnerable Sector Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted._

**Experience**: Required
- 3 year(s): 2-5 Years

**Education**: Preferred
- Bachelors or better

**Behaviors**: Preferred
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

**Motivations**: Required
- Self-Starter: Inspired to perform without outside help



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