Mts Level 5
5 months ago
**RESPONSIBILITIES**:
**Access Services Duties**:
- Work regularly scheduled shifts on the Service Desk to provide front line support to library users (approx. 20 hours)
- Implement library policies
- Assist library users locating and using library materials, services, and technology (e.g. copiers, printers, scanners)
- Circulate and check-in library resources, laptops, etc.
- Provide information/reference service both in-person, by telephone, and online via the library’s virtual chat service
- Supporting the maintenance of library collections including retrieving, moving, deaccessioning, and shelving library materials
- Prepare and update documentation
- Help train and supervise student assistants
- Conduct tours as required
**Scholarly Communications and Resource Sharing Duties**:
- Collect, organize, and enter citations and/or documents into repositories
- Provide support for UPEI’s Open Educational Resources Development Program using Pressbooks platform
- Facilitate the creation of Digital Object Identifiers and ISBNs upon request
- Compile usage statistics from scholarly communications platforms
- Update content on web pages related to scholarly communications programs and services
**Other Duties**:
- Other duties as assigned
**QUALIFICATIONS**:
- A Library Technician Diploma or an equivalent combination of education and related work experience
- At least two years’ experience in an automated library environment
- Experience providing high-quality customer service
- Able to work day, evening, and weekend shifts as scheduled
**ASSETS**:
- Bachelor's degree from a recognized post-secondary institution
- Work experience in a university library
- An open attitude towards new technology and learning
- Experience working with institutional repositories
- Experience using web content management systems like Drupal, Wordpress, etc.
- Ability to perform bending/lifting, and to safely handle/shelve heavy items
- Ability to deal with diverse people in a calm, courteous, and effective manner
- Ability to prioritize work and meet deadlines, and work in a team environment
- Ability to exercise tact, courtesy, discretion and sound judgement
- Ability to work independently, as part of a team, and under limited supervision
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