Response Centre Specialist Full Time

6 months ago

Richmond, Canada London Drugs Full time
Response Centre Specialist  At London Drugs, we thrive on finding new ways to take care of people, every day. We go above and beyond the expected to take care of people and make their lives less complicated. 

The Response Centre Specialist (RCS) is a member of Loss Prevention Operations, accountable for the monitoring of company locations via remote systems. As a front line point of contact to our internal customers and partners, the Response Centre Specialist (RCS) will professionally and efficiently respond to incidents and ensure that documentation is complete and meets established protocols. The RCS will proactively seek out potential loss situations or threats, communicate with stakeholders, so that appropriate preventative steps can be taken. The RCS may also be required to work additional shifts at the store level as a Loss Prevention Officer I.  Responsibilities and Primary Functions Protect all company assets and reduce losses. Remote monitoring of designated company locations• Provide dispatch information to emergency responders as appropriate. Provide support to our internal customers• Prepare incident reports and evidence packages to meet both Prepare incident reports and evidence packages to meet both companies and required legal standard Conduct daily assigned compliance audits Conduct telephone interviews. Qualifications Education & Experience: Possess a current provincial security worker license with a security guard or security monitor designation. ( i.e. BST training) First Aid & W.H.I.M.I.S. training Basic working knowledge of computers, networks and security systems (CCTV, remote video, access control etc). Understanding of criminal code sections applicable to Loss Prevention and protocols pertaining to the collection and handling of evidence. Working knowledge of retail loss prevention and security practices. Education in the areas of criminology, emergency management, justice or security management is an asset. Skills & Abilities Ability to adhere to business phone etiquette while ensuring a positive customer experience. Ability to maintain professional and effective demeanor in critical incidences. Demonstrated ability to provide instruction, remain calm and respond with good judgment and clarity in emergency situations. Ability to work independently in a varied and demanding environment while maintaining objectivity. Strong time management, organizational & prioritization skills. Ability to maintain confidentiality of all company information, procedures, facilities systems and investigations Ability to interview, gain relevant information in a non- confrontational manner We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education.

Comprehensive medical, dental, prescription drug and vision coverage for you and your family Company matched RRSPs Employee Discount Program  Postsecondary Entrance Scholarships for you or your children  Community Involvement This is a Full-Time position. Candidates must be available to work a flexible schedule, Monday through Sunday, 40 hours per week. If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

Benefits

Comprehensive medical, dental, prescription drug and vision coverage for you and your family Ensuring you and your family are taken care of Ongoing In-House Training & Education Courses Lifelong learning Employee Family Assistance Program Free confidential counseling Company matched RRSPs Helping you plan for your future Health & Wellness Enjoy discounted memberships with Goodlife Fitness Employee Recognition Program Tangible rewards for great work Employee Discount Program Sharing our success

  • Response Centre Specialist Full Time

    3 months ago

    Richmond, Canada London Drugs Limited Full time

    Not just a job…a communitya partnershipa teamYou’ll experience them both at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department in British Columbia...

  • Response Centre Specialist Full Time

    6 months ago

    Richmond, Canada London Drugs Limited Full time

    Not just a job a community a partnership a team You’ll experience them both at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department in British Columbia...

  • Response Centre Specialist Full Time

    1 day ago

    Richmond, Canada London Drugs Limited Full time

    Not just a job a community a partnership a team You’ll experience them both at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department in British Columbia...

  • Response Centre Specialist

    6 months ago

    Richmond, Canada London Drugs Limited Full time

    Not just a job a community a partnership a team You’ll experience them both at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department in British Columbia...

  • Response Centre Specialist

    6 months ago

    Richmond, Canada London Drugs Limited Full time

    Not just a job a community a partnership a team You’ll experience them both at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! Our state-of-the-art Loss Prevention Department in British Columbia...

  • Response Centre Specialist

    6 months ago

    Richmond, Canada London Drugs Full time

    Response Centre Specialist  At London Drugs, we thrive on finding new ways to take care of people, every day. We go above and beyond the expected to take care of people and make their lives less complicated.  The Response Centre Specialist (RCS) is a member of Loss Prevention Operations, accountable for the monitoring of company locations via remote...

  • Customer Service Representative/cashier

    5 months ago

    Richmond, Canada Fun4Kidz Play Centre Full time

    Fun4Kidz Play Centre is an indoor children's play centre located in Aberdeen Centre in Richmond. We are looking for people to join our team who have excellent time management, can work independently, and can get the job requirements completed. Must be able to communicate with customers and children. Currently we are looking to hire for a FULL-TIME position...

  • Pharmacy Assistant

    5 months ago

    Richmond, Canada CRC Health Centre Full time

    CRC Drugs Pharmacy is looking for a Part-Time Pharmacy Assistant. This position is an excellent opportunity for someone looking to accumulate experience in the pharmaceutical field or the healthcare field in general. The position is also uniquely positioned to move into a full-time position in the future depending on the pharmacy's needs. Our office is...

  • Dental Support Specialist

    1 week ago

    Richmond, British Columbia, Canada Ocean Periodontal & Dental Implant Centre Full time

    Job TitleDental Support SpecialistCompany OverviewOcean Periodontal & Dental Implant Centre is seeking a highly motivated and detail-oriented individual to join our team as a Dental Support Specialist.Salary and BenefitsThe estimated salary for this position is $45,000 - $55,000 per year, depending on experience. Additionally, we offer a comprehensive...

  • Full Time Security Guard

    6 months ago

    Richmond Hill, Canada Securitas Canada Ltd. Full time

    Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading Technology...

  • Medical Administrator

    3 weeks ago

    Richmond Hill, Canada Obstetrics and Gynecology Specialist Full time

    A Dynamic and well-established Medical Specialist clinic that provides Medical (Obstetrics and Gynecology) and Aesthetic care in Richmond Hill is seeking a highly motivated, skilled, engaging and compassionate professional to fill a full-time **Medical Administrator position** who can manage the clinic daily. Our office provides high - quality,...

  • Medical Administrator

    2 months ago

    Richmond Hill, Canada Obstetrics and Gynecology Specialist Full time

    A Dynamic and well-established Medical Specialist clinic that provides Medical (Obstetrics and Gynecology) and Aesthetic care in Richmond Hill is seeking a highly motivated, skilled, engaging and compassionate professional to fill a full-time **Medical Administrator position** who can manage the clinic daily. Our office provides high - quality,...

  • Security Guard-data Centre

    5 months ago

    Richmond Hill, Canada Securitas Canada Ltd. Full time

    Securitas is a global leader in the security industry and has been providing security services since 1899. With over 8,000 employees in 25 District offices across Canada, and 370,000 employees globally, we possess the experience and knowledge to offer a broad range of expert services including: On-site Guarding, Mobile Patrol Guarding, Leading Technology...

  • Full-time or Part-time Jewellery Sales Consultant

    5 months ago

    Richmond, Canada Ann-Louise Jewellers Full time

    Do you have a passion for sales and fine jewellery? Ann-Louise Jewellers at Richmond Centre is now hiring full-time and part-time sales associates. Ann-Louise is a Canadian based retail company that offers fine jewellery, and a selection of the industry’s top watch brands such as Longines, Tissot, Citizen and Bulova. We are looking for individuals who...

  • Full-time / Part-time Sales Associate

    6 months ago

    Richmond, Canada Kiokii and … Inc. Full time

    **Who are we?** Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America. We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle. With our rapid growth, we have 9 stores in GTA to-date and more to come! And we are so excited to have...

  • Full Time Dental Receptionist

    6 months ago

    Richmond, Canada Asera Dental Full time

    Seeking a Dental Receptionist with at least one year of work experience to work at our modern Richmond downtown office. We are looking for a detail-oriented individual with excellent communication skills who can provide exceptional customer service to our patients. Knowledge of Cleardent software is preferred. Speaking Cantonese or Mandarin is considered an...

  • Spa Coordinator

    6 months ago

    Richmond, Canada Tao Day Spa Full time

    Do you want to work for an award-winning spa and wellness centre in the heart of Steveston Village, Richmond? We are looking for a passionate individual who enjoys helping people and has a strong desire to make a difference in people's lives through a holistic wellness approach. **What we offer**: - A fun and professional team - Covid-19 Safe environment...

  • Beauty Sales Specialist

    5 months ago

    Richmond, Canada Modern Beauty Full time

    **Modern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with over 40 stores across Canada. At Modern, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive thinking, and...

  • Full-time or Part-time Associate Optometrist in

    1 month ago

    Richmond Hill, Canada Oak Ridges Vision Centre Full time

    **Overview** **Responsibilities** - Conduct thorough eye examinations to assess visual acuity and diagnose eye conditions. - Prescribe corrective lenses and other treatments based on patient needs. - Educate patients on proper eye care practices and the use of prescribed optical devices. - Maintain accurate patient records using electronic health record...

  • Spill Response Technician

    5 months ago

    Richmond, Canada Western Canada Marine Response Corporation Full time

    WCMRC is hiring a **Full-Time Spill Response Technician - Deckhand **to join our spill response team in **Richmond, B.C.** Our spill response team is comprised of professionals with diverse skills and experience. Their ability to effectively manage and direct spill response procedures within the first few hours after response activation significantly...