Recovery Coordinator, Bilingual

5 days ago

Winnipeg, Canada CWB Full time
At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:
  • Putting people first and building relationships with intention
  • Seeking out and embracing new ideas
  • Believing that how we do things is as important as what we do
Recovery Coordinator, Bilingual

La version française suivra.

Role Specifications

On-site requirements. Collaborative connections.

Location: Winnipeg, MB.

CWB National Leasing. Equipping your business for growth.

CWB National Leasing is Canada's largest and longest-standing equipment leasing & financing company - supports equipment dealers secure hassle-free financing solutions & secure equipment with a full range of financing in agriculture, construction, transportation, forestry, health care, commercial, and golf and turf equipment industries across Canada

The opportunity

Working within our Contract Administration team, the Bilingual Recovery Coordinator is responsible for facilitating the recovery of asset(s) resulting from a default on the contract. Additionally, you will provide and maintain excellent customer service with both internal and external customers; and enhance the recovery and liquidation of assets by mitigating risks and minimizing loss exposure.

Accountabilities:
  • Coordinate the recovery and transportation of assets with a dedicated list of external recovery agents (bailiffs, liquidators and other vendors) in accordance with company policies and procedures as well as collection/debt repayment regulations.
  • Provide recovery agents with the necessary and accurate information to ensure successful recovery of assets.
  • Manage recovery files, analyzing and making decisions with respect to best practices (i.e. recovery, write off, legal action).
  • Negotiate payment plans, settlements and equipment returns; weighing out risk/loss versus gain.
  • Adhere to applicable compliance/operational risk controls in accordance with company or regulatory standards and policies.
Knowledge, Skills and Abilities:
  • Fluent in French and English, (written and verbal)
  • 2 years of experience in: Administration, Collections and/or Financial Services
  • Business Administration diploma or equivalent training
  • Excellent analytical and decision-making skills
  • Strong interpersonal and negotiation abilities
  • Excellent communication skills, both verbal and written
  • Ability to establish and maintain cooperative working relationships with internal and external stakeholders
  • Keen attention to detail with proven experience maintaining accurate documentation
  • Ability to maintain a high level of confidentiality, work independently and thrive in a rapidly changing environment
  • Capability to think proactively and resolve problems logically and efficiently
  • Intermediate in MS Office and the ability to quickly learn other applications and programs
  • Working knowledge of compliance laws pertaining to Collections would be considered and a strong asset
Why work with us?

Your success is our obsession And our benefits back it up.

Wellness matters. We offer an award-winning benefits package that includes everyday flexibility, a health coverage tailored to best meet the needs of our diverse & multigenerational workforce including a robust wellness program & generous time-away options to unplug, rest & recover. Bring your whole self to work. Inclusion is a journey requiring practice & experience to result in a powerful outcome. Your perspective matters & voice will be heard. Find community within the CWB family in our employee represented groups. Career development. We commit to our employees' development and help them reach their professional goals with organization wide coaching services, mentorship, education support & training programs. Strategic career design is an investment in our core asset - our people. Innovation. Learn. Grow. Enhance. At CWB, we play to win. When we fail, we fail forward. Recognition. Peer-to-peer recognition programs for in the moment and monumental wins. Community giving. Make a difference. Drive economic prosperity in your community. Get involved. Volunteer. Fundraise. All with CWB support. ESG & sustainability focused. Be proud of where you spend, work & invest. Financial rewards. Base salary & pay for performance incentives. Retirement investment strategy. You can't work forever So, we've got you covered. Company ownership. No greater sense of motivation & empowerment than being an owner.

Find your why at www.CWBcareers.com

Equip your career with CWB National Leasing. Apply today.

#LI-JL1

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Coordinateur du recouvrement bilingue

Spécifications du rôle

Exigences sur site. Connexions collaboratives.

Lieu de travail : Winnipeg, MB.

Pour de plus amples informations, nous vous invitons à contacter le recruteur pour obtenir une description complète du poste.

À CWB Groupe financier, nous nous efforçons de créer de la valeur pour les personnes qui nous choisissent chaque jour : nos employés, nos clients et nos investisseurs. Pour ce faire, nous restons fidèles aux valeurs qui nous guident. Nous accordons la priorité aux personnes et bâtissons des relations avec intention. Nous recherchons et adoptons de nouvelles idées, sachant qu'il est toujours possible de faire mieux. Nous pensons que la manière dont nous faisons les choses est aussi importante que ce que nous faisons. Et nous croyons au pouvoir de l'inclusion. Notre culture est ce que nous sommes et la manière dont nous nous présentons - en tant qu'individus et en tant qu'équipe - pour accomplir notre stratégie.

CWB National Leasing. Équiper votre entreprise pour la croissance.

CWB National Leasing est la plus grande et la plus ancienne société de location et de financement d'équipement au Canada. Elle aide les concessionnaires d'équipement à obtenir des solutions de financement sans tracas et à sécuriser l'équipement grâce à une gamme complète de financement dans les secteurs de l'agriculture, de la construction, du transport, de la foresterie, des soins de santé, du commerce et de l'équipement de golf et de gazon, partout au Canada

L'opportunité

Au sein de notre équipe d'administration des contrats, le Coordinateur bilingue du recouvrement est chargé de faciliter le recouvrement des actifs résultant d'un manquement au contrat. En outre, vous fournirez et maintiendrez un excellent service à la clientèle, tant interne qu'externe, et améliorerez le recouvrement et la liquidation des actifs en atténuant les risques et en minimisant l'exposition aux pertes.

Responsabilités :
  • Coordonner le recouvrement et le transport des actifs avec une liste dédiée d'agents de recouvrement externes (huissiers, liquidateurs et autres vendeurs) conformément aux politiques et procédures de l'entreprise ainsi qu'aux réglementations en matière de recouvrement et de remboursement des dettes.
  • Fournir aux agents de recouvrement les informations nécessaires et exactes pour assurer le succès du recouvrement des actifs.
  • Gérer les dossiers de recouvrement, analyser et prendre des décisions en ce qui concerne les meilleures pratiques (c'est-à-dire recouvrement, radiation, action en justice).
  • Négocier des plans de paiement, des règlements et des restitutions d'équipements, en évaluant les risques/pertes par rapport aux gains.
  • Respecter les contrôles de conformité/risques opérationnels applicables, conformément aux normes et politiques de l'entreprise ou de la réglementation.
Connaissances, compétences et aptitudes :
  • Maîtrise du français et de l'anglais (à l'écrit et à l'oral).
  • 2 ans d'expérience en : Administration, recouvrement et/ou services financiers
  • Diplôme en administration des affaires ou formation équivalente
  • Excellentes capacités d'analyse et de prise de décision
  • Solides capacités interpersonnelles et de négociation
  • Excellentes capacités de communication, tant à l'oral qu'à l'écrit
  • Capacité à établir et à maintenir des relations de travail coopératives avec les parties prenantes internes et externes
  • Souci du détail et expérience avérée dans la tenue d'une documentation précise
  • Capacité à maintenir un haut niveau de confidentialité, à travailler de manière indépendante et à s'épanouir dans un environnement en évolution rapide.
  • Capacité à penser de manière proactive et à résoudre les problèmes de manière logique et efficace.
  • Maîtrise de MS Office et capacité à apprendre rapidement d'autres applications et programmes
  • Une connaissance pratique des lois relatives à la conformité en matière de recouvrement serait considérée comme un atout majeur.
Pourquoi travailler avec nous ?

Votre réussite est notre obsession Et nos avantages le confirment.

Le bien-être est important. Notre ensemble d'avantages sociaux comprend une flexibilité quotidienne, une couverture santé adaptée aux besoins de notre équipe diversifiée et multigénérationnelle, ainsi qu'un programme de bien-être flexible et de généreuses options de congés pour se reposer et se rétablir. Apportez votre pleine personnalité au travail. L'inclusion est un cheminement qui nécessite de la pratique et de l'expérience pour aboutir à des résultats significatifs. Votre point de vue compte et vous serez écouté. Trouvez une communauté au sein de la famille CWB dans nos groupes de représentation des employés (GRE). Développement de carrière. Nous nous engageons dans le développement de nos employés et les aidons à atteindre leurs objectifs professionnels grâce à des services de coaching, de mentorat, de soutien à l'éducation et à des programmes de formation à l'échelle de l'organisation. La conception stratégique des carrières est un investissement dans notre atout principal - nos employés. L'innovation. Apprendre. Croître. Améliorer. À CWB, nous jouons pour gagner. Lorsque nous échouons, cela nous motive à aller de l'avant. Reconnaissance. Des programmes de reconnaissance entre pairs pour célébrer les succès quotidiens et souligner les victoires remarquables. Dons à la communauté. Faites la différence. Favorisez la prospérité économique de votre communauté. Impliquez-vous. Faites du bénévolat. Collectez des fonds. Tout cela avec le soutien de CWB. Axé sur l'ESG et le développement durable. Soyez fier de l'endroit fier de l'endroit où vous exercez vos talents. Récompenses financières. Salaire de base compétitif et primes de rendement. Stratégie d'investissement pour la retraite. Vous ne pouvez pas travailler éternellement C'est pourquoi nous sommes là pour vous. Détention d'actions de l'entreprise. Il n'y a pas de plus grand sentiment de motivation et de responsabilisation que d'être propriétaire.

Trouvez votre raison en visitant www.CWBcareers.com .

Équipez votre carrière avec CWB National Leasing. Postulez dès aujourd'hui.

En tant qu'employeur équitable, CWB Groupe financier s'engage à offrir un environnement sécuritaire et inclusif où une main-d'œuvre diversifiée s'épanouit. Nous vous accueillons et nous vous encourageons à vous investir pleinement dans votre travail. La dignité, le respect et l'égalité ne sont pas négociables. Si vous avez besoin de mesures d'adaptation au cours du processus de recrutement ou de sélection, n'hésitez pas à nous contacter.

As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.

Closing Date:

* Position closes at 12:01am on the close date identified below.
11/24/2024

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