Senior Product Manager, Personalization

6 months ago

Toronto, Canada Loblaw Digital Full time
At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.  Senior Product Manager Note: This role is hybrid - 3 day(s) in office and 2 day(s) remote. The impact you’ll make As a Senior Product Manager, Personalization you will collaborate with teams from across the organization to develop and evolve our highly innovative, AI-powered Personalization platform.In this role, you will be responsible for defining the product strategy and owning a roadmap that enables experimentation, optimizes data collection, analysis, measurement, and automates reporting functionalities. Your expertise will shape our platform's capabilities in leveraging customer insights to provide a tailored shopping experience that delivers highly relevant content at every customer touchpoint, both on-site (web and app) and off-site (digital messaging and social media channels).We are looking for a candidate who is obsessed with delivering the most customer-centric experience while considering the needs of our colleagues as well, showing proven success in ownership, bias for action, and thinking big. As Senior Product Manager, you will need to exhibit the ability to make the hard, high-judgment trade-offs, and work in a fast-paced, analytical and experimentation-driven environment to drive scale. The right candidate will bring a good mix of experience with product management skill-set, ecommerce, technical fluency (you must feel comfortable understanding and discussing technology concepts with engineering and data scientists) and a roll-up-your-sleeves entrepreneurial approach.

What you’ll do:

You’ll develop a deep understanding of our business, customers, customer journeys, competition, and technology. Own the roadmap, development, and execution of a service that is critical to driving personalization across our ecommerce platform. Collaborate with cross-functional teams, including engineering, data science, UX/UI, marketing, and merchandizing to deliver high-quality products. Design and conduct A/B testing and other experimentation methods to validate and refine product features and enhancements. Help define transactional and long-term, downstream impact metrics to monitor and analyze product performance, and use insights to drive product improvements. Understand and anticipate customer and colleague needs to ensure our product is relevant, engaging, and desirable. Stay up-to-date with the latest trends and advancements in ecommerce personalization and AI and use them to shape a future-proofed vision for your product.

Does this sound like you?

Bachelor's degree in Computer Science, Engineering, or a related field. A Master's degree or MBA is a plus. 4+ years of product management experience. 1-2 years of people management experience is a plus. Experience with experiment design principles, A/B testing, and data-driven decision making. Strong knowledge and proficiency with data and statistical analysis. Knowledge of machine learning, SQL, and predictive modeling is a plus. Experience with digital messaging channels (such as email, SMS/RCS, push notifications) is a plus. Experience with data analytics visualization and tools like Looker or Tableau is a plus Experience working on a personalization platform is a plus. Technical product management experience or similar, such as building API products or platform services. Exceptional stakeholder management skills, can easily build relationships at every level of an organization, and have been part of large, cross-functional teams that are working to solve complex problems. Experience taking a concept from idea to launch, and are willing to roll up your sleeves to help the team however you can. Customer-first approach to building products, leveraging research and data paired with empathy to build solutions that customers love and use repeatedly. Clear communicator - both written and verbal - and able to explain technical needs and considerations to a non-technical audience and vice-versa. You have prior experience building and managing scalable platforms. You understand and can instill product management principles and best practices. You have built strong relationships with senior stakeholders across a complex organization and influenced them to bring a product vision to life. You have a growth mindset – you know there’s always a better way to do things and are willing to disrupt the status quo. How you’ll succeed At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will loveIf you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

  • Senior Product Manager, Technical, Personalization

    3 weeks ago

    Old Toronto, Canada Amazon Full time

    About our organization:Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers.About the team:Our vision is to enhance the customer shopping experience on...

  • Executive Product Development Manager

    2 weeks ago

    Toronto, Ontario, Canada Senior Discovery Tours Full time

    Company OverviewSenior Discovery Tours is a leading tourism/travel services company that offers a wide range of products and experiences to our clients. We are committed to providing exceptional customer service and exceeding our customers' expectations.SalaryThe salary for this position is estimated to be around $80,000 - $110,000 per year, depending on...

  • Product Manager

    6 months ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Product Manager, It

    5 months ago

    Toronto, Canada Bridgemarq Real Estate Services Manager Limited Full time

    Status: Full time About RPS Real Property Solutions - At RPS we thrive on finding incredibly smart home and neighborhood real estate intelligence and insights for our customers to help add value to the home journey, we find, understand, and overcome the barriers that keep the business from delivering a positive customer experience. We are a team who shares...

  • Product Manager

    1 month ago

    Toronto, Canada Senior Discovery Tours Full time

    Work Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: College/CEGEP - Experience: 5 years or more - **Work setting**: - Tourism/travel services - Travel wholesalers - Hotel, motel, resort - ** Tasks**: - Plan and control budget and expenditures - Determine strategic planning related to new product lines - Lead sales team in...

  • Product Lead

    2 weeks ago

    Toronto, Ontario, Canada Senior Discovery Tours] Full time

    OverviewSenior Product Manager at Senior Discovery ToursJob DescriptionWe are seeking a highly skilled Senior Product Manager to lead our product development and drive business growth. As a key member of our team, you will be responsible for defining product vision, strategy, and roadmap. You will work closely with cross-functional teams to ensure successful...

  • Product Development Manager

    2 weeks ago

    Toronto, Ontario, Canada Senior Discovery Tours Full time

    Job SummaryWe are seeking a seasoned Product Development Manager to join our team at Senior Discovery Tours. In this role, you will be responsible for developing and implementing new product lines, leading sales teams in building relationships with business clients, and managing negotiations of sales contracts.About the RoleThis is a permanent position that...

  • product manager

    1 month ago

    Toronto, Canada Senior Discovery Tours Full time

    Work Term: PermanentWork Language: EnglishHours: 40 hours per weekEducation: College/CEGEPExperience: 5 years or moreWork settingTourism/travel servicesTravel wholesalersHotel, motel, resortTasksPlan and control budget and expendituresDetermine strategic planning related to new product linesLead sales team in building relationships with business clients and...

  • Senior Product Executive/ Manager

    3 months ago

    Old Toronto, Canada Amazon Full time

    br/>Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers.About the team:Our vision is to enhance the customer shopping experience on Amazon by leveraging...

  • product manager

    4 weeks ago

    Toronto, Canada Senior Discovery Tours Full time

    Durée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 40 hours per weekEducation: Expérience: EducationCollege/CEGEPWork settingTourism/travel servicesTravel wholesalersHotel, motel, resortTasksPlan and control budget and expendituresDetermine strategic planning related to new product linesLead sales team in building relationships with...

  • Product Manager

    2 weeks ago

    Toronto, Ontario, Canada CARFAX Full time

    Personalization Product ManagerAt CARFAX, we're innovating and building world-class products that millions of people use every day. We're looking for a Product Manager - Personalization to develop our Personalization platform that helps guide millions of people as they shop, buy, maintain, or sell cars. Your expertise will share the platform capabilities in...

  • Community Personal Support Worker

    6 months ago

    Toronto, Canada SPRINT Senior Care Full time

    **About SPRINT Senior Care**: SPRINT Senior Care began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay safe,...

  • Senior Product Manager

    6 months ago

    Toronto, Canada CB Canada Full time

    Senior Product Manager On behalf of our client in the Government Services Sector, PROCOM is looking for a Senior Product Manager. Senior Product Manager – Job Description Identifying strategic and operational requirements of specific project (product) management environment for IT initiatives Providing ongoing advice on refinements and enhancements to the...

  • Senior Product Manager

    4 months ago

    Toronto, Canada Moneris Solutions Corporation Full time

    Your Moneris Career - The OpportunityWe are looking for a Senior Product Owner to manage the product roadmap for our restaurant platform guided by our overall enterprise mission. As a Senior Product Owner at Moneris, you'll collaborate with teams across the organization, work with design and enginee

  • Chef for Middle Eastern Food Recipe Development Specialist

    3 weeks ago

    Toronto, Ontario, Canada Manager Full time

    Chef Position OverviewWe are seeking an experienced chef with expertise in creating innovative Middle Eastern cuisine for a leading restaurant. Key requirements include extensive experience in Middle Eastern BBQ and fresh pita bread making. Open to both temporary contract work and partnership opportunities.Key ResponsibilitiesDevelop and implement new Middle...

  • Senior Product Manager

    3 weeks ago

    Toronto, Ontario, Canada Momentum Financial Services Group_new Full time

    Job Title: Senior Product Manager - Product Development LeadJob Summary:Momentum Financial Services Group_new is seeking a Senior Product Manager - Product Development Lead to oversee and guide multiple segments of our product portfolio, including Installment Lending and Cheque Cashing within North America. The successful candidate will provide thought...

  • Community Personal Support Worker

    5 months ago

    Toronto, Canada SPRINT Senior Care Full time

    **About SPRINT Senior Care**: SPRINT Senior Care began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay safe,...

  • Community Personal Support Worker

    2 months ago

    Toronto, Canada SPRINT Senior Care Full time

    **About SPRINT Senior Care**: SPRINT Senior Care began caring for seniors and enabling seniors to care for themselves in 1983. We continue to do so today as an accredited, not-for-profit community support service agency in Toronto by offering a wide range of practical and low-cost services to seniors and their caregivers. Our services help seniors stay safe,...

  • Senior Product Manager

    1 week ago

    Toronto, Canada Acuity Insights Full time

    Join Acuity Insights’ startup-to-scaleup journey as a Senior Product Manager. In this fully remote role, you’ll play a pivotal role in helping scale a company with high global growth potential in the higher education sector - and beyond.You’ll work on innovative, market-leading assessment products that identify and showcase people's potential, shaping...

  • Senior Product Manager

    3 months ago

    Old Toronto, Canada Moneris Solutions Corporation Full time

    h3>Senior Product Manager, Android TerminalsYour Moneris Career - The OpportunityWe are looking for a Senior Product Manager to lead the development and management of our Android-based payment application for smart terminals. p>As a Senior Product Manager at Moneris, you'll collaborate with teams across the organization, work with technology and product...