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Connectivity Manager

4 months ago

Toronto, Canada Agoda Full time

The Opportunity:

Account Ownership: End-to-End technical and operational ownership of select strategic connectivity partner accounts, including global hotel chain brands Portfolio Growth: Work with key internal and external stakeholders to identify market opportunities and set strategy for rapid growth Experimentation: Innovative testing to identify novel approaches to drive performance through data driven decision-making Technical Insight: Scope out and define product enhancements that will simplify/automate processes and grow revenue

In this Role, you’ll get to: 

Identify and implement innovative projects to grow assigned accounts’ performance Oversee delivery of support requests and find areas to optimize Liaise with assigned accounts and conduct regular account reviews with key connectivity partners Communicate with the leadership team to provide constructive feedback on account performance and opportunities Discover and share trends and best practices in connectivity Drive local and central management in the areas of planning, objectives and product development

What you’ll Need to Succeed:

Min. 3 years experience working in a technical role, preferably in the hospitality connectivity space Bachelor’s degree or higher Analytical and proven track record in using data to drive strategy and make decisions Professional experience in project delivery and account management Ability to work under pressure in a competitive industry/rapidly changing environment Excellent communication & presentation skills and strong emotional intelligence

It’s Great if you have:

Understanding of agile working methodology Experience working with data transfer via API’s Exposure to one or more data analysis packages or databases (e.g., SAS, R, SPSS, Python, VBA, SQL, Tableau) Travel technology experience, with a preference for hotel systems

Location

Remote (East Coast or Toronto preferred)  No relocation sponsorship provided

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, certain roles may be eligible for an annual bonus and/or equity grant.

The salary range for this position in NY/CT is $70,000 to $95,000